Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 892621 times)

Offline seeyon3

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Re: Amexserve/Softcard
« Reply #3450 on: April 08, 2015, 10:31:18 AM »
Yes you can
Even the ones affiliated with other companies for example the BA card

Offline D93

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Re: Amexserve/Softcard
« Reply #3451 on: April 08, 2015, 10:36:25 AM »
Even the ones affiliated with other companies for example the BA card
Yes (take a look at the wiki for more info)

Offline Dave A

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Re: Amexserve/Softcard
« Reply #3452 on: April 08, 2015, 01:18:00 PM »
Just used last of (spouse's) Serve funds to pay credit card bill.  Transaction is complete and Serve account showing $0 balance but payment won't post until 4/10.  Can I still close Serve now and register new RC or do I have to wait until payment posts?  Thanks   

Online maxie m

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Re: Amexserve/Softcard
« Reply #3453 on: April 08, 2015, 04:46:07 PM »
Just used last of (spouse's) Serve funds to pay credit card bill.  Transaction is complete and Serve account showing $0 balance but payment won't post until 4/10.  Can I still close Serve now and register new RC or do I have to wait until payment posts?  Thanks
that
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Offline exasahi

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Re: Amexserve/Softcard
« Reply #3454 on: April 08, 2015, 05:21:37 PM »
How do I transfer money from my Serve card to my bank account?

Offline D93

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Re: Amexserve/Softcard
« Reply #3455 on: April 08, 2015, 05:29:34 PM »
How do I transfer money from my Serve card to my bank account?

Read the wiki.

(but it can be found in settings>withdraw funds)

Offline exasahi

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Re: Amexserve/Softcard
« Reply #3456 on: April 08, 2015, 05:50:55 PM »
where is the wiki?

Offline WAM

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Re: Amexserve/Softcard
« Reply #3457 on: April 08, 2015, 05:55:42 PM »
where is the wiki?
At the top of the page. If you don't see it, click on the + symbol near the top of the page. If you're on tapatalk, go to the top of the first page.

Offline JT27MP

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Re: Amexserve/Softcard
« Reply #3458 on: April 11, 2015, 11:51:25 PM »
So its the AMEX fidelity and American Airline cards that can give you points?
Can someone please update the wiki?

bump

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3459 on: April 14, 2015, 01:47:09 PM »
Anybody 4/15 included or excluded?

Offline Redbull3

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Re: Amexserve/Softcard
« Reply #3460 on: April 14, 2015, 03:13:24 PM »
Anybody 4/15 included or excluded?

Included:

Quote
Important Message: Starting April 16, you will only be able to use an American Express® card if you want to add money to your Account with a credit card. Discover, Mastercard and Visa credit cards will no longer be supported after April 16, 2015.

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3461 on: April 14, 2015, 04:56:07 PM »

Offline lifetimedeals

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Re: Amexserve/Softcard
« Reply #3462 on: April 17, 2015, 11:54:56 AM »
ok so you can now load serve only with Amex cc will that be treated as a cash advance? will it cost me anything to load with amex?

Offline noturbizniss

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Re: Amexserve/Softcard
« Reply #3463 on: April 17, 2015, 12:03:31 PM »
ok so you can now load serve only with Amex cc will that be treated as a cash advance? will it cost me anything to load with amex?
don't think its a cash advance, but you won't get points (will count toward minimum spend though)
READ THE DARN WIKI!!!!

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Offline lifetimedeals

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Re: Amexserve/Softcard
« Reply #3464 on: April 17, 2015, 01:27:09 PM »
don't think its a cash advance, but you won't get points (will count toward minimum spend though)
I guess will have to try it, wonder how it will be on Amex cash back card.