Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 854500 times)

Offline pixi

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Re: Amexserve/Softcard
« Reply #3720 on: June 07, 2015, 04:53:49 PM »
I went to a FD store and asked to load my serve card, I gave a GC they said "we don't load serve with any card"  i told them that it isn't a CC it's a DC they still did want.
 Is it everywhere or just in this particular store?
money doesn't talk......      it SCREAMS !

Offline Iz

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Re: Amexserve/Softcard
« Reply #3721 on: June 07, 2015, 05:15:39 PM »
I went to a FD store and asked to load my serve card, I gave a GC they said "we don't load serve with any card"  i told them that it isn't a CC it's a DC they still did want.
 Is it everywhere or just in this particular store?
Not everywhere. But see my warning upthread about FD.

Offline Amusch

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Re: Amexserve/Softcard
« Reply #3722 on: June 08, 2015, 10:01:13 AM »
I just wanted to clarify before sealing the deal on Redcard for good: Is there any reason to keep Redcard over Serve (in NY)?
Neither offer CC loads (for points) or easy GC loads, both may load GCs with a fight, and then RC has a higher monthly limit. Anything I'm missing???
[Plus, Serve obviously has SBS and Amex loads for thresholds.]

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #3723 on: June 08, 2015, 10:03:38 AM »

I just wanted to clarify before sealing the deal on Redcard for good: Is there any reason to keep Redcard over Serve (in NY)?
Neither offer CC loads (for points) or easy GC loads, both may load GCs with a fight, and then RC has a higher monthly limit. Anything I'm missing???
[Plus, Serve obviously has SBS and Amex loads for thresholds.]
You basically went through the differences yourself. You have to decide which one works better for you.
Life is as good as you make it...

Offline etech0

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Re: Amexserve/Softcard
« Reply #3724 on: June 08, 2015, 10:05:42 AM »
I just wanted to clarify before sealing the deal on Redcard for good: Is there any reason to keep Redcard over Serve (in NY)?
Neither offer CC loads (for points) or easy GC loads, both may load GCs with a fight, and then RC has a higher monthly limit. Anything I'm missing???
[Plus, Serve obviously has SBS and Amex loads for thresholds.]
A factor could be whether Target or Walmart is closer to where you live (or work).
Workflowy. You won't know what you're missing until you try it.

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3725 on: June 08, 2015, 10:09:04 AM »
A factor could be whether Target or Walmart is closer to where you live (or work).
Or if you have serve through softcard.

Offline etech0

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Re: Amexserve/Softcard
« Reply #3726 on: June 08, 2015, 10:16:49 AM »
Or if you have serve through softcard.
true
Workflowy. You won't know what you're missing until you try it.

Offline lyla

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Re: Amexserve/Softcard
« Reply #3727 on: June 08, 2015, 11:53:48 AM »

You do get points if you load onto serve through a co-branded Amex card such as A"A, citi TY premier, fidelity etc.

Offline jameswacht

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Re: Amexserve/Softcard
« Reply #3728 on: June 10, 2015, 02:12:30 PM »
You basically went through the differences yourself. You have to decide which one works better for you.
serve u can load from a cc online no?

Offline etech0

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Re: Amexserve/Softcard
« Reply #3729 on: June 10, 2015, 02:16:13 PM »
serve u can load from a cc online no?
yes, but only amex, and most amex cards don't give points for serve loading.
Workflowy. You won't know what you're missing until you try it.

Offline Geshmak25

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Re: Amexserve/Softcard
« Reply #3730 on: June 12, 2015, 11:14:23 AM »
Wife just went to Walmart to load VGC to serve and was told that she needed to fill out some form - she said it looked like a tax form. She just walked away...

Anybody else have this?
PUTPAC = PITA

Offline sciner89

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Re: Amexserve/Softcard
« Reply #3731 on: June 16, 2015, 04:50:47 AM »
Hey can I pay a friends chase cc Bill with my amex serve?

Offline Tom Brady

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Re: Amexserve/Softcard
« Reply #3732 on: June 16, 2015, 04:55:02 AM »
Hey can I pay a friends chase cc Bill with my amex serve?
Read the wiki.

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3733 on: June 17, 2015, 11:44:43 AM »
Does the Amex Delta card accrue miles for loading Serve?

Offline etech0

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Re: Amexserve/Softcard
« Reply #3734 on: June 17, 2015, 11:56:47 AM »
Does the Amex Delta card accrue miles for loading Serve?
nope.
general rule: if you manage your card at americanexpress.com, it won't earn points with serve
Workflowy. You won't know what you're missing until you try it.