Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 848441 times)

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3735 on: June 17, 2015, 11:57:59 AM »
nope.
general rule: if you manage your card at americanexpress.com, it won't earn points with serve
Thanx

Offline pixi

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Re: Amexserve/Softcard
« Reply #3736 on: June 17, 2015, 04:32:56 PM »
I got an email that my serve account shiddech down because I violated some of their agreements which was suspicious activity,  can I call them they should reopen it?  Can I reapply?
money doesn't talk......      it SCREAMS !

Offline D93

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Re: Amexserve/Softcard
« Reply #3737 on: June 18, 2015, 07:03:12 AM »
I got an email that my serve account shiddech down because I violated some of their agreements which was suspicious activity,  can I call them they should reopen it?  Can I reapply?
?

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3738 on: June 18, 2015, 07:46:29 AM »
I got an email that my serve account shiddech down because I violated some of their agreements which was suspicious activity,  can I call them they should reopen it?  Can I reapply?
Do you know what triggered it?

Offline Boruch999

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Re: Amexserve/Softcard
« Reply #3739 on: June 18, 2015, 02:09:43 PM »
I have an account which was activated but never used.  When I log in it appears active but in settings, there is no options to link bank, DC, CC.  Anyone have experience with this?

Offline JT27MP

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Re: Amexserve/Softcard
« Reply #3740 on: June 25, 2015, 01:29:47 PM »
If one loads serve with a regular AMEX (i.e. cash back, delta etc.) is it considered a cash advance, and I will have to pay interest and fees on the money?
or is it considered a purchase.

I understand that I will not amass points or cashback, but I am doing this to get to a spending threshold.

Offline D93

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Re: Amexserve/Softcard
« Reply #3741 on: June 25, 2015, 01:36:57 PM »
If one loads serve with a regular AMEX (i.e. cash back, delta etc.) is it considered a cash advance, and I will have to pay interest and fees on the money?
or is it considered a purchase.
Purchase.

Offline JT27MP

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Re: Amexserve/Softcard
« Reply #3742 on: June 25, 2015, 02:43:10 PM »
If one loads serve with a regular AMEX (i.e. cash back, delta etc.) is it considered a cash advance, and I will have to pay interest and fees on the money?
or is it considered a purchase.

I understand that I will not amass points or cashback, but I am doing this to get to a spending threshold.
Purchase.

Thank you!

Offline dovy2

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Re: Amexserve/Softcard
« Reply #3743 on: June 26, 2015, 02:57:17 PM »
can INITIAL serve purchase still be done anywhere with cc?

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3744 on: June 26, 2015, 03:32:07 PM »
can INITIAL serve purchase still be done anywhere with cc?
yes
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline dovy2

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Re: Amexserve/Softcard
« Reply #3745 on: June 26, 2015, 03:46:10 PM »

Offline PTU

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Re: Amexserve/Softcard
« Reply #3746 on: June 28, 2015, 08:42:49 AM »
This is not in the wiki.

Which GC can be loaded at Walmart?

Offline JunkYardUnz

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Amexserve/Softcard
« Reply #3747 on: July 01, 2015, 11:36:50 PM »
I was able to load online from a regular master card last month (I know officially it was not supposed to work, but the last few months it still worked). I just tried today to switch cards to a different Master Card and I keep getting this error message. Any one else have this issue ?

Offline foseph

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Re: Amexserve/Softcard
« Reply #3748 on: July 01, 2015, 11:40:22 PM »
I was able to load online from a regular master card last month (I know officially it was not supposed to work, but the last few months it still worked). I just tried today to switch cards to a different Master Card and I keep getting this error message. Any one else have this issue ?
At this pt I wouldnt switch my cards to find out.

Offline foseph

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Re: Amexserve/Softcard
« Reply #3749 on: July 01, 2015, 11:43:12 PM »
But tx reminded me to do my first load for July (which worked)