Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 852476 times)

Offline MoMo22

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Re: Amexserve/Softcard
« Reply #3750 on: July 03, 2015, 05:31:28 AM »
Can i upload Amex gift cards on serve ?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3751 on: July 03, 2015, 10:01:11 AM »
Can i upload Amex gift cards on serve ?
No

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3752 on: July 03, 2015, 10:03:15 AM »
I was able to load online from a regular master card last month (I know officially it was not supposed to work, but the last few months it still worked). I just tried today to switch cards to a different Master Card and I keep getting this error message. Any one else have this issue ?
Do you have Serve through Softcard?

Offline MoMo22

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Re: Amexserve/Softcard
« Reply #3753 on: July 03, 2015, 10:39:24 AM »
no

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3754 on: July 03, 2015, 01:50:28 PM »

Offline d3athrow

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Re: Amexserve/Softcard
« Reply #3755 on: July 03, 2015, 08:50:29 PM »
This is not in the wiki.

Which GC can be loaded at Walmart?
Any GC that has a PIN excluding Vanilla VGC

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3756 on: July 05, 2015, 04:27:44 PM »
Loaded at FD card was debited but didn't load successfully, what can I do?
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Online Iz

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Re: Amexserve/Softcard
« Reply #3757 on: July 05, 2015, 04:31:17 PM »
Loaded at FD card was debited but didn't load successfully, what can I do?
See my post on page 246.

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3758 on: July 05, 2015, 04:42:16 PM »
See my post on page 246.
thanks, knew I saw something up thread
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Online Iz

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Re: Amexserve/Softcard
« Reply #3759 on: July 05, 2015, 05:03:48 PM »
thanks, knew I saw something up thread
You're welcome. I hope you are more successful than I was.

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3760 on: July 05, 2015, 05:10:06 PM »
You're welcome. I hope you are more successful than I was.
why didn't they help you, because you were out sixty days?
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Online Iz

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Re: Amexserve/Softcard
« Reply #3761 on: July 05, 2015, 05:12:59 PM »
why didn't they help you, because you were out sixty days?
Yes. Too soon is no good, too late is no good... ::)

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3762 on: July 05, 2015, 05:15:37 PM »
Yes. Too soon is no good, too late is no good... ::)
jerks
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Offline foseph

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Re: Amexserve/Softcard
« Reply #3763 on: July 06, 2015, 06:32:27 PM »
Wife just went to Walmart to load VGC to serve and was told that she needed to fill out some form - she said it looked like a tax form. She just walked away...

Anybody else have this?
All good yesterday with vgc. Wife and I did 7 at one store

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3764 on: July 09, 2015, 09:08:14 AM »
Did anyone manage to switch non amex ccs in the last few weeks?