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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 844099 times)

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3840 on: September 07, 2015, 07:22:33 PM »
is the new version of serve including debit loading, Amax cc loading, ?
Yes what use is there in debit loading?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #3841 on: September 07, 2015, 08:22:32 PM »

Yes what use is there in debit loading?
Pay pal ?
Life is as good as you make it...

Offline Zzzzx

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Re: Amexserve/Softcard
« Reply #3842 on: September 07, 2015, 08:22:59 PM »
Local FD had a visit from an Amex Serve rep yesterday. The location will now be charging 3.95 to load a Serve card. Please post your experiences - need to know if this is across the board or isolated. (All of my hard earned FD friends have been converted :(

Loaaded. To soft serve at FD today--no issues.
All typos are Apple's fault.

Offline shalumov

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Re: Amexserve/Softcard
« Reply #3843 on: September 07, 2015, 09:31:14 PM »
I'd like to switch a Redcard back to Serve. However it seems that during the past few weeks, Amex has done away with the old Serve, and introduced a bunch of different flavors of Serve. Which one should I get? (I'm not in NY, where the fee is waived.) Is there a post about this on DDMS or a wiki on DDF about this? Thanks.

I also have seen the old Serve card in some CVS and Walmart in NJ (Walmart even had the Bluebird card)

Offline moshewoodmere01

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Re: Amexserve/Softcard
« Reply #3844 on: September 07, 2015, 09:36:57 PM »
Loaaded. To soft serve at FD today--no issues.
+5 or 6.
Convinced my friendly FD cashier to test the waters and no fee. Must've been taught about the other flavors fees that day. *exhale*
Think away the box.

Offline Iz

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Re: Amexserve/Softcard
« Reply #3845 on: September 07, 2015, 09:38:21 PM »
I also have seen the old Serve card in some CVS and Walmart in NJ (Walmart even had the Bluebird card)
Do the cards in those stores have a fee to buy them? (Online it's free.)
Are you sure they would still activate under the old rules?

Offline shalumov

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Re: Amexserve/Softcard
« Reply #3846 on: September 08, 2015, 01:14:03 AM »
Do the cards in those stores have a fee to buy them? (Online it's free.)
Are you sure they would still activate under the old rules?

Cards are free, and I am not sure how they would active them.

Offline Bord

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Re: Amexserve/Softcard
« Reply #3847 on: September 08, 2015, 01:41:56 PM »
Doctor of credit posted

Amex Serve Loads No Longer Counting for Minimum Spend?

http://www.doctorofcredit.com/amex-serve-loads-no-longer-counting-for-minimum-spend/

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3848 on: September 08, 2015, 02:53:43 PM »
Doctor of credit posted

Amex Serve Loads No Longer Counting for Minimum Spend?

http://www.doctorofcredit.com/amex-serve-loads-no-longer-counting-for-minimum-spend/
Just got a points and did full spending there

Offline D93

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Re: Amexserve/Softcard
« Reply #3849 on: September 08, 2015, 02:54:11 PM »
Just got a credit and did full spending there
Credit?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3850 on: September 08, 2015, 02:55:08 PM »
Credit?
Thanks guess I'm worrying to much about pggm

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #3851 on: September 08, 2015, 11:32:59 PM »
Just got a points and did full spending there
are you confirming that serve still counts for min spend cuz if not that wud really stink for me.im messing up my account w all these online loads. whats the deal: serve keeps saying they sent the payments and theyr not showing up on my amex account and it closes on the 18th. when do I start panicking? who shud I call amex or serve straight?
nothings impossible- the word itself says Im possible

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3852 on: September 08, 2015, 11:38:37 PM »


are you confirming that serve still counts for min spend cuz if not that wud really stink for me.im messing up my account w all these online loads. whats the deal: serve keeps saying they sent the payments and theyr not showing up on my amex account and it closes on the 18th. when do I start panicking? who shud I call amex or serve straight?

I had it work for me a week ago so I don't know for future but deff worked... call serve make sure u paid right account....

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #3853 on: September 08, 2015, 11:45:40 PM »

I had it work for me a week ago so I don't know for future but deff worked... call serve make sure u paid right account....
ok but the weird thing is 2 payments did come in but the others are taking..too long >:(
nothings impossible- the word itself says Im possible

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3854 on: September 08, 2015, 11:48:54 PM »
ok but the weird thing is 2 payments did come in but the others are taking..too long >:(
Could it be u put in numbers rong... give them a call