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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 993423 times)

Offline lyla

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Re: Amexserve/Softcard
« Reply #4095 on: October 18, 2015, 07:58:12 PM »
I have a ISIS/softcard serve account and I switched from barclays arrival + to a citi amex card for loading when they announced that they were no longer taking visa/mcs anymore. I didn't realize that I was grandfathered in to still use my mc. Is there a way to change it back to the barclays card?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4096 on: October 18, 2015, 07:58:57 PM »
I have a ISIS/softcard serve account and I switched from barclays arrival + to a citi amex card for loading when they announced that they were no longer taking visa/mcs anymore. I didn't realize that I was grandfathered in to still use my mc. Is there a way to change it back to the barclays card?
How about try to switch back?

Offline lyla

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Re: Amexserve/Softcard
« Reply #4097 on: October 18, 2015, 08:21:16 PM »
I don't want to screw myself up by trying if it doesn't work, that's why I am inquiring.

Offline MosheD

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Re: Amexserve/Softcard
« Reply #4098 on: October 18, 2015, 08:25:42 PM »
Amazing reddit guide to KATE

I'd argue we shoud wiki this
Quote
Inspired by a question. Decided to lift the vail on the secrets of Serve/BB loading at Walmart. Please forgive me.
First Step, you need to Buy a Visa Gift Card of some sort from some store. If you buy it with Cash, Stop. This hobby is not for you.
Next, you have to know what the PIN for the card is. Read the little pamphlet or the packaging that comes with your card with a magnifying glass. If you still don't know what the PIN is, buy some gas or ice cream with your Gift Card, and unsubscribe from this sub. This hobby is not for you.
Now you can bring your BB/Serve, your new VGC, and drive to that great American invention, The Walmart.
you walk through the automated doors
you look around and breath in the humanity
you scan left to right and try to find the legendary KATE, also known as the ATM machine
you stroll up to KATE, with your left hand, you pull out your BB/Serve
as you walk up, you will most likely see the big sign Out of Order
some KATEs will look fully functional, but ignore your pleas. You can touch her screen all you want, and she will just sit there silently
some KATEs will just be dark
if you are chosen, a working KATE will actually have a BB button on the screen, push the button and follow the instructions
note that KATE will shout to everyone at Walmart that you just loaded $500. This is absolutely normal, and your safety is, well.....
sometimes, KATE will request a special PIN. Take the last 9 digits of your maternal grandfathers SSN, added it to your SSN, and then take the first 9 digits. If that doesn't work, your KATE is beyond hope.
when using KATE, do not load more than $2000 in 10 minutes. If you do, the machine will eat your BB card and send it through the shredder
if you carry a stack of more than 10 VGCs to KATE, the churner gods will permanently scramble the mag stripes on the VGCs
if KATE is not available, you have to talk to a WM CSR, either at a register, or the MC
you get in line at a register, and watch people buy dozens of soda and cookies, you wait as the CSR mechanically drag each package over the scanner
it's now your turn, you pull out your BB/Serve, and ask nicely "Can you help me Load my Prepaid Card?"
if the CSR stares at you blankly, you will have to go to the MC. Don't tell them you want Some 69 action code. You have been warned.
find the Walmart Money Center, wait in line again, and then ask the CSR nicely
the CSR may tell you that "Debit card only", which means this WM is not friendly to VGCs
the CSR may tell you that the Max Load is $20, or $200, or the square root of 75. None of it is correct, but anything is possible. Just go with it.
if the CSR asks "Split payment?" You have struck gold. Start thinking about marrying the CSR, regardless of your age, weight difference, and sexual orientation.
Under no condition should you challenge the CSR on their ruling. You don't want to get banned from Walmart. Furthermore, your churner buddies will laugh at you for months.

Offline maxie m

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Re: Amexserve/Softcard
« Reply #4099 on: October 18, 2015, 09:18:56 PM »
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4100 on: October 18, 2015, 09:23:08 PM »
Best ever!

Offline David Smith

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Re: Amexserve/Softcard
« Reply #4101 on: October 18, 2015, 10:15:22 PM »
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline sam i am

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Re: Amexserve/Softcard
« Reply #4102 on: October 18, 2015, 10:24:56 PM »
I don't want to screw myself up by trying if it doesn't work, that's why I am inquiring.
if you have a citi amex it won't do any harm. If the MC doesn't work then you can switch back. If you had a working visa/MC and you wanted to switch you would be right to be concerned.

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4103 on: October 19, 2015, 07:14:23 AM »
I don't want to screw myself up by trying if it doesn't work, that's why I am inquiring.
There was just a link few pages Back that there is not problem switching back

Offline Thingywingy

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Re: Amexserve/Softcard
« Reply #4104 on: October 19, 2015, 09:47:15 AM »
Does Serve offer checks? If not can I send money from a Serve account to a Bluebird account?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4105 on: October 19, 2015, 10:23:29 AM »
Does Serve offer checks? If not can I send money from a Serve account to a Bluebird account?
No yes

Online etech0

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Re: Amexserve/Softcard
« Reply #4106 on: October 19, 2015, 10:43:16 AM »
Does Serve offer checks? If not can I send money from a Serve account to a Bluebird account?
Pay and Transfer > Send Money
Workflowy. You won't know what you're missing until you try it.

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #4107 on: October 19, 2015, 10:58:37 AM »
Does Serve offer checks? If not can I send money from a Serve account to a Bluebird account?
You can have serve send a check to whoever you want.
"Here at DansDeals we don’t do buses." -Dan

Offline Thingywingy

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Re: Amexserve/Softcard
« Reply #4108 on: October 19, 2015, 02:50:20 PM »
You can have serve send a check to whoever you want.
Yeah but that takes time. I have 3 BB account already. I think I'm gonna switch my redcards to serve. If I need a check I'll just transfer to BB. Is there max amount you can send from Serve or receive in BB?

Is it necessary to wait after closing redcard before opening a serve?
« Last Edit: October 19, 2015, 02:53:22 PM by Thingywingy »
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline D93

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Re: Amexserve/Softcard
« Reply #4109 on: October 19, 2015, 03:20:12 PM »
Yeah but that takes time. I have 3 BB account already. I think I'm gonna switch my redcards to serve. If I need a check I'll just transfer to BB. Is there max amount you can send from Serve or receive in BB?
Yes
Quote
Is it necessary to wait after closing redcard before opening a serve?
No