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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385595 times)

Offline zow

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Re: Amexserve/Softcard
« Reply #4360 on: November 08, 2015, 08:13:41 PM »

Same last name only?
IME needs to be first and last.
For both BB and Serve, my wife's account was flagged, required her to send copy of DL and bank statement.

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Re: Amexserve/Softcard
« Reply #4361 on: November 09, 2015, 02:26:35 PM »
whats the current story with fd?? does it work?? is it risky?

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #4362 on: November 09, 2015, 03:07:47 PM »
whats the current story with fd?? does it work?? is it risky?
That
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Offline Amusch

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Re: Amexserve/Softcard
« Reply #4363 on: November 09, 2015, 05:22:57 PM »
I've been searching through the thread and have found mixed results.
Are there any working WM MC ATM machines in NY area?

Offline lyla

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Re: Amexserve/Softcard
« Reply #4364 on: November 09, 2015, 05:48:58 PM »
Any Amex cards other than Fidelty (I don't have a Fidelty bank account) that earn rewards with Serve loads?
Citi Thank You Premier amex.

Offline Shauly101

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Re: Amexserve/Softcard
« Reply #4365 on: November 09, 2015, 05:50:11 PM »
Quote
Anybody ever have a problem loading a business card to serve?

no although i didnt reload serve in quite time..

Offline D93

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Re: Amexserve/Softcard
« Reply #4366 on: November 09, 2015, 06:02:31 PM »
no although i didnt reload serve in quite time..

+1

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #4367 on: November 09, 2015, 06:15:21 PM »
Citi Thank You Premier amex.
Are they accepting apps for that card?

Offline Yaalili

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Re: Amexserve/Softcard
« Reply #4368 on: November 09, 2015, 07:50:06 PM »
For those with Softcard, which cards are still treated as a purchase? Would a chase visa be ok?

Offline maxie m

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Re: Amexserve/Softcard
« Reply #4369 on: November 09, 2015, 10:41:03 PM »
Anybody ever have a problem loading a business card to serve?
no issues and I've done it a few times recently
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline D93

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Re: Amexserve/Softcard
« Reply #4370 on: November 10, 2015, 12:47:16 AM »
For those with Softcard, which cards are still treated as a purchase? Would a chase visa be ok?
Yes

Offline avrumy22

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Re: Amexserve/Softcard
« Reply #4371 on: November 10, 2015, 09:33:26 AM »
We are writing to let you know about the following changes we are making to your American Express Serve Softcard Account:

New Monthly Fee & Fee Waiver
Starting on January 6, 2016, there will be a $4.95 Monthly Fee for your American Express Serve Softcard Account. This fee will be waived if you Direct Deposit money onto your Account during a monthly statement period.

Early Direct Deposit
Early Direct Deposit is now available for your American Express Serve Softcard Account. Early Direct Deposit allows you to get your paycheck or government benefits up to 2 days before payday1.

Click here to access your American Express Serve Softcard Account. If you have any questions, our Customer Care team is here to assist you 24/7.


Thank you,

The American Express Serve Team

Offline David Smith

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Re: Amexserve/Softcard
« Reply #4372 on: November 10, 2015, 09:40:07 AM »
They really want to get rid of the Softcard people still left. Just hope they don't stop cc loading.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline YossieW

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Re: Amexserve/Softcard
« Reply #4373 on: November 10, 2015, 11:19:37 AM »
does anyone know if the serve card resets every 30 days from when you activated it or does it reset on the 1st of every month?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4374 on: November 10, 2015, 11:20:52 AM »
With non softcard serve, are u able to withdraw $ from the account from another account? (Go to discover put in account and routing number and transfer...)?  Thanks!

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Re: Amexserve/Softcard
« Reply #4375 on: November 10, 2015, 11:21:33 AM »
does anyone know if the serve card resets every 30 days from when you activated it or does it reset on the 1st of every month?
the loading / unloading limits reset on the 1st
With non softcard serve, are u able to withdraw $ from the account from another account? (Go to discover put in account and routing number and transfer...)?  Thanks!
no
Workflowy. You won't know what you're missing until you try it.

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4376 on: November 10, 2015, 11:29:21 AM »
the loading / unloading limits reset on the 1stno
So then how come u could do a check?

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Re: Amexserve/Softcard
« Reply #4377 on: November 10, 2015, 12:02:32 PM »
So then how come u could do a check?
You can initiate a check (bill pay) from serve, but you can't initiate from somewhere else (eg: your CC website) to pull funds from serve.
Workflowy. You won't know what you're missing until you try it.

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4378 on: November 10, 2015, 12:06:16 PM »
You can initiate a check (bill pay) from serve, but you can't initiate from somewhere else (eg: your CC website) to pull funds from serve.
Shoot if I did it what should I do?

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Re: Amexserve/Softcard
« Reply #4379 on: November 10, 2015, 12:13:04 PM »
Shoot if I did it what should I do?
I guess see if you can cancel it?

I don't really know... I'll defer to the experts on this
Workflowy. You won't know what you're missing until you try it.