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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1022731 times)

Offline cozmohoot

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Re: Amexserve/Softcard
« Reply #4780 on: December 22, 2015, 10:25:23 PM »
Click departments and then prepaid is what they need to push on screen

Offline avin456

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Re: Amexserve/Softcard
« Reply #4781 on: December 23, 2015, 04:18:07 AM »
Will Fidelity AmEx charge a cash advance fee for loading to a Serve One VIP?

Offline GettingReady

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Re: Amexserve/Softcard
« Reply #4782 on: December 23, 2015, 05:31:51 AM »
Will Fidelity AmEx charge a cash advance fee for loading to a Serve One VIP?

Everything I've read states no.

Offline lechatchileh ariber

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Re: Amexserve/Softcard
« Reply #4783 on: December 23, 2015, 06:37:56 AM »
Just making sure, the daily max for loading at rite aid is 2,500?
I don't sin, I give myself opportunities to repent.

Offline D93

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Re: Amexserve/Softcard
« Reply #4784 on: December 23, 2015, 06:43:20 AM »
Just making sure, the daily max for loading at rite aid is 2,500?

Yes

Offline ethana

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Re: Amexserve/Softcard
« Reply #4785 on: December 23, 2015, 11:44:46 AM »
My DG said no debit loads until after the holidays. Too many scams. Anyone else have this?

Offline avin456

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Re: Amexserve/Softcard
« Reply #4786 on: December 23, 2015, 12:49:19 PM »
Everything I've read states no.
Thanks. Do you know if anyone has actually attempted it yet? If not, I may just have to be the brave soul to take the first leap.

Offline David Smith

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Re: Amexserve/Softcard
« Reply #4787 on: December 23, 2015, 01:03:53 PM »
Thanks. Do you know if anyone has actually attempted it yet? If not, I may just have to be the brave soul to take the first leap.
Of course it's been done, although I don't remember off hand any specific examples I can point you to. If it makes you feel brave, do it. If it makes you nervous, do $1.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Online incendia

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Re: Amexserve/Softcard
« Reply #4788 on: December 23, 2015, 02:22:17 PM »
Thanks. Do you know if anyone has actually attempted it yet? If not, I may just have to be the brave soul to take the first leap.

I load the Fidelity Amex to softserve every month with out any issues

Offline rookie

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Re: Amexserve/Softcard
« Reply #4789 on: December 23, 2015, 03:20:58 PM »
Is there a thread about VIP Serve for beginners? I want to load my Visa gift cards somewhere but don't know where to start.

Online mochjas

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Re: Amexserve/Softcard
« Reply #4790 on: December 23, 2015, 04:15:17 PM »
Is there a thread about VIP Serve for beginners? I want to load my Visa gift cards somewhere but don't know where to start.
very simple go to a store that allows serve reloads usually walmart or rite-aid and tell them you want to add money to your card. (any cashier) Tell them how much they will ask you how you want to pay? you tell them debit card and swipe the GC and enter the pin. you will instantly get a confirmation email. For a beginner I suggest taking it slow until you get the hang of things. For example start w 100 dollars.

TIP: If you get even a little resistance tell them thank you for their help and walk away. dont argue with them or fight with them it wont help you. Either try again with a different person or go to a different location

Offline GettingReady

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Re: Amexserve/Softcard
« Reply #4791 on: December 23, 2015, 04:37:12 PM »
My DG said no debit loads until after the holidays. Too many scams. Anyone else have this?

Was it your first time at that store? I'd try others. No problem in my area. Start out slow until they get to know you, chat with the CSRs, after they get to know you, if you're doing more than one load, get out of line so they can assist paying customers. It also helps to buy things there occasionally. Cleaning supplies are usually cheaper.

Offline ethana

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Re: Amexserve/Softcard
« Reply #4792 on: December 23, 2015, 04:40:20 PM »
Was my second time there. First time worked fine. Went to 2 different stores

Offline GettingReady

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Re: Amexserve/Softcard
« Reply #4793 on: December 23, 2015, 04:43:38 PM »
very simple go to a store that allows serve reloads usually walmart or rite-aid and tell them you want to add money to your card. (any cashier) Tell them how much they will ask you how you want to pay? you tell them debit card and swipe the GC and enter the pin. you will instantly get a confirmation email. For a beginner I suggest taking it slow until you get the hang of things. For example start w 100 dollars.

TIP: If you get even a little resistance tell them thank you for their help and walk away. dont argue with them or fight with them it wont help you. Either try again with a different person or go to a different location

At DG there's a ring of cards at the cash register with preload cards and their barcodes.  Sometimes they have problems finding One VIP as their cards show a blue Amex not silver. They need to scan the barcode, and then swipe your Amex card on their side. You'll swipe your debit card on your side after telling then the amount, putting in pin, etc. Oh you can always count on a line forming behind you and everyone hearing $500!

Offline Shmulie

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Re: Amexserve/Softcard
« Reply #4794 on: December 23, 2015, 05:08:00 PM »
I just saw this on their website
is this new?

Offline Shmulie

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Re: Amexserve/Softcard
« Reply #4795 on: December 23, 2015, 05:10:19 PM »
never mind I didn't finish reading

Offline David Smith

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Re: Amexserve/Softcard
« Reply #4796 on: December 23, 2015, 05:11:40 PM »
I just saw this on their website
is this new?
Waiveable, no?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline rookie

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Re: Amexserve/Softcard
« Reply #4797 on: December 23, 2015, 07:19:58 PM »
very simple go to a store that allows serve reloads usually walmart or rite-aid and tell them you want to add money to your card. (any cashier) Tell them how much they will ask you how you want to pay? you tell them debit card and swipe the GC and enter the pin. you will instantly get a confirmation email. For a beginner I suggest taking it slow until you get the hang of things. For example start w 100 dollars.

TIP: If you get even a little resistance tell them thank you for their help and walk away. dont argue with them or fight with them it wont help you. Either try again with a different person or go to a different location

Thank you very much. Very helpful.

How do I set up my account initially? online?

Online mochjas

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Re: Amexserve/Softcard
« Reply #4798 on: December 23, 2015, 07:31:42 PM »
Thank you very much. Very helpful.

How do I set up my account initially? online?
serve.com

Offline rookie

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Re: Amexserve/Softcard
« Reply #4799 on: December 23, 2015, 07:36:36 PM »
Thanks