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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 843895 times)

Offline David Smith

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Re: Amexserve/Softcard
« Reply #5445 on: January 11, 2016, 03:44:22 PM »
Anyone able to pay their Visa bills with Serve. Did not show up in the businesses listed.
You searched visa? Lol. Search for the bank that issued the card.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline David Smith

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Re: Amexserve/Softcard
« Reply #5446 on: January 11, 2016, 03:45:24 PM »
checked spam etc. nothing.  i was able to load with reg. card

tried loading with vgc like i have done plenty of times. i was told it was declined by the lady behind the counter. i did not see the screen
You must not be shut down, and something went wrong when loading.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline srulky

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Re: Amexserve/Softcard
« Reply #5447 on: January 11, 2016, 04:10:18 PM »
You searched visa? Lol. Search for the bank that issued the card.
Duh... not nice to laugh at me.... i dont know what i was thinking... i guess for amex its the same thing so i assumed for a minute that same for visa too  i found it now.. Chase...
« Last Edit: January 11, 2016, 04:14:13 PM by srulky »

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5448 on: January 11, 2016, 04:12:53 PM »
Duh... not nice to laugh at me.... lol
Huh

Offline Redbull3

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Re: Amexserve/Softcard
« Reply #5449 on: January 11, 2016, 05:39:40 PM »
Cvs is still 2k gc per license per day limit?

Offline emjee

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Re: Amexserve/Softcard
« Reply #5450 on: January 11, 2016, 06:03:05 PM »
Cvs is still 2k gc per license per day limit?
License ? - credit card I believe.  I've done 2k X3 on 3 different cc's in one day.  But yes AFAIK $2k is the limit

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #5451 on: January 11, 2016, 06:03:07 PM »

Cvs is still 2k gc per license per day limit?
Yes
Life is as good as you make it...

Offline etech0

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Re: Amexserve/Softcard
« Reply #5452 on: January 11, 2016, 06:12:31 PM »
checked spam etc. nothing.  i was able to load with reg. card

tried loading with vgc like i have done plenty of times. i was told it was declined by the lady behind the counter. i did not see the screen
did you try more than one vgc? maybe something's wrong with that one.
Workflowy. You won't know what you're missing until you try it.

Offline JosephM

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Re: Amexserve/Softcard
« Reply #5453 on: January 11, 2016, 06:36:52 PM »
I know everyone seems to be suggesting that the shutdowns may have to do with how the cards are unloaded, but I would be curious to know how people are loading. 

I'm noticing that many of the people are loading at WM - even BBs and have gotten shut down.  I do know that the 2 cards that are not working for loads now were at one point loaded at WM.  The other one (that I haven't had a chance to check out) has never been loaded at WM and I haven't received an email for it.

Offline Geshmak25

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Re: Amexserve/Softcard
« Reply #5454 on: January 11, 2016, 06:39:54 PM »
I know everyone seems to be suggesting that the shutdowns may have to do with how the cards are unloaded, but I would be curious to know how people are loading. 

I'm noticing that many of the people are loading at WM - even BBs and have gotten shut down.  I do know that the 2 cards that are not working for loads now were at one point loaded at WM.  The other one (that I haven't had a chance to check out) has never been loaded at WM and I haven't received an email for it.
I had a card that was only loaded online shut down.
PUTPAC = PITA

Offline JosephM

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Re: Amexserve/Softcard
« Reply #5455 on: January 11, 2016, 06:45:26 PM »
Anyone get shut down that only loaded at RA?

Offline PETERP

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Re: Amexserve/Softcard
« Reply #5456 on: January 11, 2016, 07:19:08 PM »
My regular store said cash only today . Took a ride and talked a confused but helpful guy at register to
load using 1 $500 VGC .

When I tried using a second one , it was not recognized at all . Walked away and called and it still has
the $500 on it .
Is it possible RA has registers coded to stop at $500 a day per store ?

Offline Iz

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Re: Amexserve/Softcard
« Reply #5457 on: January 11, 2016, 07:20:50 PM »
My regular store said cash only today . Took a ride and talked a confused but helpful guy at register to
load using 1 $500 VGC .

When I tried using a second one , it was not recognized at all . Walked away and called and it still has
the $500 on it .
Is it possible RA has registers coded to stop at $500 a day per store?
No. I did more than that today.

Offline lyla

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Re: Amexserve/Softcard
« Reply #5458 on: January 11, 2016, 07:30:03 PM »
Gotta love amex! After shutting me down to load on Friday, I get this email today.
"Take advantage of FREE Direct Deposit to your American Express Serve Account, and get your money fast to shop and pay bills sooner. When filing, all you need is your Serve Account Number and Routing Number."
And they wonder why they are losing money????

Offline PETERP

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Re: Amexserve/Softcard
« Reply #5459 on: January 11, 2016, 07:33:28 PM »
No. I did more than that today.


Did you do Split tender or more than one transaction per card . FYI I have had this fluke before, so hoping its just a fluke  again .