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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 849597 times)

Offline Iz

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Re: Amexserve/Softcard
« Reply #5460 on: January 11, 2016, 08:28:14 PM »

Did you do Split tender or more than one transaction per card . FYI I have had this fluke before, so hoping its just a fluke  again .
No split tender. 4 separate loads. Total of $1700.

Offline David Smith

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Re: Amexserve/Softcard
« Reply #5461 on: January 11, 2016, 08:29:31 PM »
Gotta love amex! After shutting me down to load on Friday, I get this email today.
"Take advantage of FREE Direct Deposit to your American Express Serve Account, and get your money fast to shop and pay bills sooner. When filing, all you need is your Serve Account Number and Routing Number."
And they wonder why they are losing money????
Haha. Just got that too.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5462 on: January 11, 2016, 08:30:43 PM »
Gotta love amex! After shutting me down to load on Friday, I get this email today.
"Take advantage of FREE Direct Deposit to your American Express Serve Account, and get your money fast to shop and pay bills sooner. When filing, all you need is your Serve Account Number and Routing Number."
And they wonder why they are losing money????

Haha. Just got that too.
Just like after I closed Redcard kept getting emails

Offline srulky

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Re: Amexserve/Softcard
« Reply #5463 on: January 11, 2016, 08:45:22 PM »
So i went back to rite aid tonight and was able to load . not sure exactly what went wrong yesterday but apparently it was either a vgc issue, a RA issue or both. for now i have at least one card locked and loaded  :P

Offline newdealseeker

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Re: Amexserve/Softcard
« Reply #5464 on: January 11, 2016, 09:20:10 PM »
Gotta love amex! After shutting me down to load on Friday, I get this email today.
"Take advantage of FREE Direct Deposit to your American Express Serve Account, and get your money fast to shop and pay bills sooner. When filing, all you need is your Serve Account Number and Routing Number."
And they wonder why they are losing money????
They probably send their emails out way before we get them. I upgraded my PRG to platinum on Dec 26, and 2 days ago I got an email that I can use my $100 airline credit for my PRG.

Offline etech0

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Re: Amexserve/Softcard
« Reply #5465 on: January 11, 2016, 09:21:51 PM »
They probably send their emails out way before we get them. I upgraded my PRG to platinum on Dec 26, and 2 days ago I got an email that I can use my $100 airline credit for my PRG.
either that, or you get stuck on their mailing list and they never take you off
Workflowy. You won't know what you're missing until you try it.

Offline PETERP

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Re: Amexserve/Softcard
« Reply #5466 on: January 11, 2016, 09:38:33 PM »
No split tender. 4 separate loads. Total of $1700.

Thanks

So i went back to rite aid tonight and was able to load . not sure exactly what went wrong yesterday but apparently it was either a vgc issue, a RA issue or both. for now i have at least one card locked and loaded  :P

Did you use the same GC to load ,that you originally had a problem with

Offline srulky

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Re: Amexserve/Softcard
« Reply #5467 on: January 11, 2016, 09:54:49 PM »
yup. maybe the csr just did not know how to set it up properly.

Offline Malachi

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Re: Amexserve/Softcard
« Reply #5468 on: January 11, 2016, 10:39:23 PM »
Just loaded 1k on my bluebird.
Denny Crane

Offline Dan

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Re: Amexserve/Softcard
« Reply #5469 on: January 11, 2016, 10:39:52 PM »
At?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline David Smith

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Re: Amexserve/Softcard
« Reply #5470 on: January 11, 2016, 10:52:57 PM »
Just loaded 1k on my bluebird.
Didn't you say you were shut? It worked anyways?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5471 on: January 11, 2016, 10:57:15 PM »
Didn't you say you were shut? It worked anyways?
He did Here
Though after that he said this so could be he meant serve now not bluebird
« Last Edit: January 11, 2016, 11:00:44 PM by yochiek93 »

Offline lechatchileh ariber

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Re: Amexserve/Softcard
« Reply #5472 on: January 11, 2016, 11:05:08 PM »
Just loaded 1k on my bluebird.

I loaded 500 at rite aid on Friday.


He also wrote the following here though so I guess let's wait for him to chime in.

I have to admit , I am crushed. Goodbye to tens of thousands of dollars profit.

I don't sin, I give myself opportunities to repent.

Offline Malachi

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Re: Amexserve/Softcard
« Reply #5473 on: January 11, 2016, 11:52:30 PM »

He also wrote the following here though so I guess let's wait for him to chime in.
I controlled 5 cards. 3bb, 2 serve. 2 bb shut down and 1 serve. So I have one bb and serve still alive. It's a matter of time until they have their funeral though..
Denny Crane

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #5474 on: January 12, 2016, 12:07:50 AM »
ok it doesn't look like anyone whos getting rejected loading even without getting the infamous email know whats happening. when I went to my FD the screen said FRAUD ALERT regarding this transaction. so this is whats probably coming up on other screens...don't know whats going on but theyr calling it fraud.
nothings impossible- the word itself says Im possible