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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 847845 times)

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5475 on: January 12, 2016, 12:20:07 AM »
ok it doesn't look like anyone whos getting rejected loading even without getting the infamous email know whats happening. when I went to my FD the screen said FRAUD ALERT regarding this transaction. so this is whats probably coming up on other screens...don't know whats going on but theyr calling it fraud.
Who and why?

Offline maxie m

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Re: Amexserve/Softcard
« Reply #5476 on: January 12, 2016, 12:20:51 AM »
Cvs is still 2k gc per license per day limit?
per rolling 24hrs I believe
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Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5477 on: January 12, 2016, 12:22:01 AM »
per rolling 24hrs I believe

License ? - credit card I believe.  I've done 2k X3 on 3 different cc's in one day.  But yes AFAIK $2k is the limit

Offline maxie m

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Re: Amexserve/Softcard
« Reply #5478 on: January 12, 2016, 12:24:30 AM »

from my own experience I was able to use the same cc as much as I wanted just can't go over 2k per license per 24hrs
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Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5479 on: January 12, 2016, 12:27:16 AM »
from my own experience I was able to use the same cc as much as I wanted just can't go over 2k per license per 24hrs
Of course you can up to 2k doesn't make a difference how many transactions.
what he meant was it has nothing to do with the license it has to do with the cc.

Offline maxie m

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Re: Amexserve/Softcard
« Reply #5480 on: January 12, 2016, 12:29:26 AM »
Of course you can up to 2k doesn't make a difference how many transactions.
what he meant was it has nothing to do with the license it has to do with the cc.
not understanding, if I used the same cc twice with the same license,I won't go through, if I used two different licenes it will, that's the way they trace customers
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Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5481 on: January 12, 2016, 12:32:35 AM »
not understanding, if I used the same cc twice with the same license,I won't go through, if I used two different licenes it will, that's the way they trace customers
What if you use the same license with a different cc? He seems to say it would work. Are you 100% sure it won't?

Offline maxie m

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Re: Amexserve/Softcard
« Reply #5482 on: January 12, 2016, 12:35:17 AM »
What if you use the same license with a different cc? He seems to say it would work. Are you 100% sure it won't?
I've tried it quite a few times, it didn't go, and according to his reasoning the Same cc should never work twice per 24hr period independent of the license used
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline yyk

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Re: Amexserve/Softcard
« Reply #5483 on: January 12, 2016, 02:30:03 AM »
I've tried it quite a few times, it didn't go, and according to his reasoning the Same cc should never work twice per 24hr period independent of the license used
Maybe it needs to be the same credit card and same license in order not to work. If the license is the same but cc different perhaps it will... I never tried that but it will be interesting to find out.

Offline emjee

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Re: Amexserve/Softcard
« Reply #5484 on: January 12, 2016, 04:06:11 AM »
Yes . I've done same license and different cc in same day and it worked. It might be that at those times I wasn't asked to show license but two different cc's do work

Offline JosephM

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Re: Amexserve/Softcard
« Reply #5485 on: January 12, 2016, 05:47:39 AM »
I know everyone seems to be suggesting that the shutdowns may have to do with how the cards are unloaded, but I would be curious to know how people are loading. 

I'm noticing that many of the people are loading at WM - even BBs and have gotten shut down.  I do know that the 2 cards that are not working for loads now were at one point loaded at WM.  The other one (that I haven't had a chance to check out) has never been loaded at WM and I haven't received an email for it.

Dan, has your card ever been loaded at WM or online?

Offline Dan

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Re: Amexserve/Softcard
« Reply #5486 on: January 12, 2016, 08:07:05 AM »
Not the current oneVIP card.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Malachi

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Re: Amexserve/Softcard
« Reply #5487 on: January 12, 2016, 08:07:40 AM »
Dan, has your card ever been loaded at WM or online?
people keep trying to find a pattern for the shutdowns. The issue is, there isn't a pattern.
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Offline JosephM

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Re: Amexserve/Softcard
« Reply #5488 on: January 12, 2016, 08:51:56 AM »
people keep trying to find a pattern for the shutdowns. The issue is, there isn't a pattern.

Not the current oneVIP card.

This does seem like an interesting data point to me though.

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5489 on: January 12, 2016, 08:55:15 AM »
This does seem like an interesting data point to me though.
Why? I've loaded online and was not shut down.