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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 862547 times)

Offline luckyluck

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Re: Amexserve/Softcard
« Reply #5835 on: February 05, 2016, 04:14:32 PM »
Were the names on the card the same?

The name on the additional user card was the same as the serve account

Offline high end hobo

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Re: Amexserve/Softcard
« Reply #5836 on: February 05, 2016, 04:39:20 PM »
The name on the additional user card was the same as the serve account
Try calling serve

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5837 on: February 05, 2016, 04:47:08 PM »
Had a big scare today I loaded $200 from my citigold debit and I  got a suspended account email but at the end all they wanted was proof

Offline lyla

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Re: Amexserve/Softcard
« Reply #5838 on: February 07, 2016, 01:30:27 AM »
Has anyone who was shut down on 1/8 applied again for a serve card and it was approved?
Also was anyone shut down after the 1/8 mass slaughter?
TIA

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #5839 on: February 07, 2016, 06:37:03 AM »
Apparently online cc loading does not work anymore with additional users cards.
As of today I tried to link an Amex credit card for online loading and when I entered an additional user card number it gave an error "Please enter a valid Credit Card Number". But with the primary card number it worked fine.
-1 still works for me.
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Offline Emkay

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Re: Amexserve/Softcard
« Reply #5840 on: February 07, 2016, 07:09:57 AM »
How long does it take from signing up until I can load online?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #5841 on: February 07, 2016, 08:17:23 AM »
How long does it take from signing up until I can load online?
First you need to get your card, so you can activate the account. Takes about a week to come. Once you activate, you can load right away.
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Offline Emkay

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Re: Amexserve/Softcard
« Reply #5842 on: February 07, 2016, 08:17:55 AM »
First you need to get your card, so you can activate the account. Takes about a week to come. Once you activate, you can load right away.
Thanks

Offline Emkay

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Re: Amexserve/Softcard
« Reply #5843 on: February 07, 2016, 08:47:24 AM »
Tried applying for serve, got declined. Had a bluebird that was shutdown due to no activity, pretty sure all info is the same. Am I missing something?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #5844 on: February 07, 2016, 09:53:15 AM »
Tried applying for serve, got declined. Had a bluebird that was shutdown due to no activity, pretty sure all info is the same. Am I missing something?
Could be your original bluebird wasn't fully shutdown. I had the same issue with redbird. Just call customer service, 800-954-0559 and they'll fix the issue.
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Offline Emkay

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Re: Amexserve/Softcard
« Reply #5845 on: February 07, 2016, 09:54:07 AM »
Could be your original bluebird wasn't fully shutdown. I had the same issue with redbird. Just call customer service, 800-954-0559 and they'll fix the issue.
Will try. Thanks

Offline CS91

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Re: Amexserve/Softcard
« Reply #5846 on: February 07, 2016, 02:01:19 PM »
Can these be loaded on to serve at RA?

Offline keemster26

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Re: Amexserve/Softcard
« Reply #5847 on: February 07, 2016, 02:03:44 PM »
Can these be loaded on to serve at RA?
I don't think so. I could be wrong though.

Offline lechatchileh ariber

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Re: Amexserve/Softcard
« Reply #5848 on: February 07, 2016, 02:09:43 PM »
Can these be loaded on to serve at RA?
It's what I use all the time. The best thing about it is that it doesn't say gift card on it. Just prepaid Visa debit.
I don't sin, I give myself opportunities to repent.

Offline lechatchileh ariber

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Re: Amexserve/Softcard
« Reply #5849 on: February 07, 2016, 02:11:27 PM »
Can these be loaded on to serve at RA?
It's what I use all the time. The best thing about it is that it doesn't say gift card on it. Just prepaid Visa debit.


I don't think so. I could be wrong though.
-1
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