Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385693 times)

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6300 on: March 18, 2016, 08:47:15 AM »
When switching a blue serve to one VIP, can I call them to have it switched, or do I need to close my existing account, and apply for the other one.
And now when applying for the one VIP card, I get the system can't approve me at this time message. I used diff. email address, waited 24 hours from closing my old account.
Tech. support says wait another 24 hours and then it should work, although I doubt it.
Anybody had this issue, and was able to get approved
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Offline PETERP

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Re: Amexserve/Softcard
« Reply #6301 on: March 18, 2016, 09:15:12 AM »
And now when applying for the one VIP card, I get the system can't approve me at this time message. I used diff. email address, waited 24 hours from closing my old account.
Tech. support says wait another 24 hours and then it should work, although I doubt it.
Anybody had this issue, and was able to get approved

Same with message for me ,  applying for plain Green Serve. If successful please report back .

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6302 on: March 18, 2016, 10:43:54 AM »
Same with message for me ,  applying for plain Green Serve. If successful please report back .
Will do. How long after you closed the original one did you try reapplying ?
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Offline Aerial Dag

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Re: Amexserve/Softcard
« Reply #6303 on: March 18, 2016, 12:18:34 PM »
And now when applying for the one VIP card, I get the system can't approve me at this time message. I used diff. email address, waited 24 hours from closing my old account.
Tech. support says wait another 24 hours and then it should work, although I doubt it.
Anybody had this issue, and was able to get approved

I had that same message while trying to register a Green card on Thursday night right before they dropped the hammer on Serve cards. I wonder if there is another purge pending...

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6304 on: March 18, 2016, 12:20:34 PM »
I had that same message while trying to register a Green card on Thursday night right before they dropped the hammer on Serve cards. I wonder if there is another purge pending...
Did you end up getting it to work ?
Life is as good as you make it...

Offline Aerial Dag

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Re: Amexserve/Softcard
« Reply #6305 on: March 18, 2016, 12:23:44 PM »
Did you end up getting it to work ?

Might sound crazy but for some reason I completely forgot about it until you just reminded me. Still have $500 on that card. Need to get my mother in law's SSN.
The RA near me has gone cash only for Serve reloads so I've mostly moved to my MO backup.

Offline hvaces42

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Re: Amexserve/Softcard
« Reply #6306 on: March 18, 2016, 12:26:29 PM »
I just loaded a fresh card (new SS never had Serve) opened after second purge. Was going to hit it hard 2x2500 this week and 2x2500 week of April 1. Hope it makes it to then.
Fair warning - Any PMs sent in response to forum posts are fair game for ridicule in public.

Offline PETERP

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Re: Amexserve/Softcard
« Reply #6307 on: March 18, 2016, 12:34:49 PM »
Will do. How long after you closed the original one did you try reapplying ?

About 1 hour . I didn't know it was advised to wait at least one day. Will see your results and try again accordingly

Offline EJB

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Re: Amexserve/Softcard
« Reply #6308 on: March 18, 2016, 12:38:17 PM »
Has anyone with open cards had issues loading yesterday and today?

Offline maxie m

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Re: Amexserve/Softcard
« Reply #6309 on: March 18, 2016, 12:40:14 PM »
Has anyone with open cards had issues loading yesterday and today?
loaded fine
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Offline EJB

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Re: Amexserve/Softcard
« Reply #6310 on: March 18, 2016, 12:40:52 PM »

loaded fine

Darn, I got the load reversal since yesterday 8pm. When did u try.

Offline maxie m

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Re: Amexserve/Softcard
« Reply #6311 on: March 18, 2016, 12:42:49 PM »
Darn, I got the load reversal since yesterday 8pm. When did u try.
11pm
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Offline mord1

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Re: Amexserve/Softcard
« Reply #6312 on: March 18, 2016, 12:52:13 PM »
Will do. How long after you closed the original one did you try reapplying ?
I closed my old blue serve and then immediately signed up for a new blue serve by accident, with different, email and phone and then when I got my new blue serve and realized it was the wrong card, closed and signed up immediately for one vip.  Trying on other accounts soon

Offline newdealseeker

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Re: Amexserve/Softcard
« Reply #6313 on: March 18, 2016, 01:10:25 PM »
If I now scheduled some bill pays to use up the balance, can I immediately close the account, or do I need to wait for the bill pays to be processed/submitted?

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #6314 on: March 18, 2016, 01:22:16 PM »
Unable to get approved

Offline GettingReady

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Re: Amexserve/Softcard
« Reply #6315 on: March 18, 2016, 02:33:13 PM »
If I now scheduled some bill pays to use up the balance, can I immediately close the account, or do I need to wait for the bill pays to be processed/submitted?

That's the way I did it. Scheduled a BP and a check to my husband then closed the account. I immediately opened a new account with the same info and received a new card.

Offline foseph

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Re: Amexserve/Softcard
« Reply #6316 on: March 18, 2016, 03:49:47 PM »
That's the way I did it. Scheduled a BP and a check to my husband then closed the account. I immediately opened a new account with the same info and received a new card.
I think the q was wether u needa wait for the checks to clear

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #6317 on: March 18, 2016, 03:58:12 PM »
I think the q was wether u needa wait for the checks to clear
No I've closed them without waiting for the checks to clear

Offline aeman1

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Re: Amexserve/Softcard
« Reply #6318 on: March 18, 2016, 04:00:55 PM »
No I've closed them without waiting for the checks to clear
Any limits /guidelines to how often you can close and reopen?

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #6319 on: March 18, 2016, 04:01:45 PM »
Any limits /guidelines to how often you can close and reopen?
Idk so far I have been unsuccessful in opening again