Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 824315 times)

Offline sedge

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2015
  • Posts: 550
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Palm Springs, CA
Re: Amexserve/Softcard
« Reply #6885 on: September 29, 2016, 12:01:07 PM »
He didn't say they don't work, he said it's a bit more difficult the visa. And that's true.
Exactly.

Offline sam2015

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2015
  • Posts: 196
  • Total likes: 5
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amexserve/Softcard
« Reply #6886 on: September 29, 2016, 02:21:00 PM »
Debit card loads at CVS and 7-11?!

Dear ******,

We are writing to let you know about an important change to your American Express Serve® Account.

Introducing Mobile Check Capture by Ingo™ Money
We have partnered with First Century Bank, N.A. and Ingo Money, Inc. to provide you with an improved way to add money from checks to your Serve Account. Starting today, Mobile Check Capture by Ingo™ ...............

More ways to add money to your Account
In addition to Mobile Check Capture, you can continue to add money to your Account using:

•    Early Direct Deposit - Get access to your money up to two days faster with Direct Deposit from your employer

•    Cash Reloads - Load cash or add money from your debit card at CVS, Family Dollar, 7-11, Dollar General, Rite Aid, through the Walmart Rapid Reload Network,or by using Cash Pack Reloadit

•    Transfer Money - Add money to your Serve Account by linking your debit card or American Express Credit Card online


Thank you for using your American Express Serve Account. We appreciate the opportunity to serve you.

Thank you,

The American Express Serve Team

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5664
  • Total likes: 97
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amexserve/Softcard
« Reply #6887 on: September 29, 2016, 02:23:17 PM »
Nah, nothing new, IMO. Options (cash/DC) vary by store.

Online mochjas

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2015
  • Posts: 6882
  • Total likes: 412
  • DansDeals.com Hat Tips 53
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Titanium Elite
Re: Amexserve/Softcard
« Reply #6888 on: October 06, 2016, 09:42:55 PM »
I went to load my serve today and it was declined as soon as I swiped. I never had that happen before. This account wasn't shut down. It was opened after the last shutdown. Anyone have anything similar?

Offline 12HRS

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2013
  • Posts: 4601
  • Total likes: 245
  • DansDeals.com Hat Tips 6
    • View Profile
Re: Amexserve/Softcard
« Reply #6889 on: October 08, 2016, 09:54:09 PM »
I went to load my serve today and it was declined as soon as I swiped. I never had that happen before. This account wasn't shut down. It was opened after the last shutdown. Anyone have anything similar?

Where? Had it a fd. Started working again the next month

Offline medster

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Oct 2014
  • Posts: 320
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amexserve/Softcard
« Reply #6890 on: October 10, 2016, 03:44:08 PM »
Does anyone know if a sub account can load with their own card?

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5664
  • Total likes: 97
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amexserve/Softcard
« Reply #6891 on: October 10, 2016, 03:47:35 PM »
Does anyone know if a sub account can load with their own card?
They can't.
"Only you can fund their Subaccount by transferring money from your Available Balance."

Offline medster

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Oct 2014
  • Posts: 320
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amexserve/Softcard
« Reply #6892 on: October 10, 2016, 04:08:28 PM »
They can't.
"Only you can fund their Subaccount by transferring money from your Available Balance."
thanks

Offline SrulyP

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2013
  • Posts: 706
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Programs: SPG Gold; Hyatt Platinum; National Emerald EE; Hertz five star; Avis Five Star
Re: Amexserve/Softcard
« Reply #6893 on: October 26, 2016, 04:24:16 PM »
I was under the impression that serve load from AMEX cards are good to meet MS but not for points. I just chatted with a rep and he said I did not meet my MS limit because he sees there are charges from Serve. Did I miss an update - are you no longer able to use the $200 serve online reload for MS for bonus on amex?

Online username

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2008
  • Posts: 4029
  • Total likes: 268
  • DansDeals.com Hat Tips 9
  • Gender: Male
    • View Profile
  • Location: C Heights
  • Programs: ┌──────────────────┐ │───> Ữ₴ΣЯИΛΜӘ <─── │ └──────────────────┘
Re: Amexserve/Softcard
« Reply #6894 on: October 26, 2016, 04:32:57 PM »
I was under the impression that serve load from AMEX cards are good to meet MS but not for points. I just chatted with a rep and he said I did not meet my MS limit because he sees there are charges from Serve. Did I miss an update - are you no longer able to use the $200 serve online reload for MS for bonus on amex?
You can still load, doesn't work for bonus.
all good things come to an end......
^^^

Offline CreamofSoup

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2016
  • Posts: 243
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Baltimore
Re: Amexserve/Softcard
« Reply #6895 on: October 26, 2016, 04:47:04 PM »
Kinda a follow up - could I open a serve account and use it for a chase card? What about adding money to the account using VGCs? I thought I had read somewhere that they were quick to close accounts if they thought that was happening, but I'd like to verify before I rule that out (especially since the wiki doesnt seem to indicate that).

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 7499
  • Total likes: 615
  • DansDeals.com Hat Tips 4
    • View Profile
Amexserve/Softcard
« Reply #6896 on: October 26, 2016, 04:49:10 PM »
Kinda a follow up - could I open a serve account and use it for a chase card? What about adding money to the account using VGCs? I thought I had read somewhere that they were quick to close accounts if they thought that was happening, but I'd like to verify before I rule that out (especially since the wiki doesnt seem to indicate that).
read the wiki and the last year or so of this thread, then ask questions.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline sam2015

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2015
  • Posts: 196
  • Total likes: 5
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amexserve/Softcard
« Reply #6897 on: October 26, 2016, 07:36:07 PM »
Anyone know if anything higher than $50 could be loaded from a VANILLA gift card to serve at Dollar General?

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5664
  • Total likes: 97
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amexserve/Softcard
« Reply #6898 on: October 26, 2016, 08:21:26 PM »
Anyone know if anything higher than $50 could be loaded from a VANILLA gift card to serve at Dollar General?
Yes, if they allow it.

Offline medster

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Oct 2014
  • Posts: 320
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amexserve/Softcard
« Reply #6899 on: October 28, 2016, 12:32:46 AM »
Anyone having issues loading? Just went to Walmart and it kept canceling the transaction cashier said was having problems with others too was wondering if it was only this walmart will try another walmart tomorrow