Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1386061 times)

Offline Red

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2011
  • Posts: 2359
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Re: Amex Serve.com
« Reply #180 on: October 02, 2013, 03:25:34 PM »
I had figured that when he wrote "A/A", that it was referring to Chase. How did I goof?
Serve can shut you down.

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 30K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 30535
  • Total likes: 7832
  • DansDeals.com Hat Tips 79
    • View Profile
  • Location: NYC
Re: Amex Serve.com
« Reply #181 on: October 02, 2013, 03:40:46 PM »
Serve can shut you down.

Right, that's what I was referring to.
100% of Likes will be donated to support our brothers and sisters in Eretz Yisrael

Offline Drago

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2008
  • Posts: 8388
  • Total likes: 74
  • DansDeals.com Hat Tips 18
    • View Profile
Re: Amex Serve.com
« Reply #182 on: October 02, 2013, 03:49:18 PM »
A/A (Adverse action, aka shutdown) is hardly a term exclusive to Chase. Not sure why you think that.
I associate the term w/ Chase b/c on DDF, that is it's primary use.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 67601
  • Total likes: 16913
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Amex Serve.com
« Reply #183 on: October 02, 2013, 03:54:12 PM »
I associate the term w/ Chase b/c on DDF, that is it's primary use.
Only because TYP aren't very popular here...
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Drago

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2008
  • Posts: 8388
  • Total likes: 74
  • DansDeals.com Hat Tips 18
    • View Profile
Re: Amex Serve.com
« Reply #184 on: October 02, 2013, 04:18:02 PM »
Only because TYP aren't very popular here...
Where is HelpMe when we need him?

Offline dirah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1277
  • Total likes: 28
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #185 on: October 02, 2013, 08:53:50 PM »
Note that abuse will trigger A/A...
Curious what you mean.
Ever since I joined Serve, I have religiously loaded the max every month, and then withdrew it to my bank account.
I have had no issues.
Besides, we are not talking big bucks here.
And, if they do shut you down, what exactly do you stand to lose?
Not all that much!

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 30K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 30535
  • Total likes: 7832
  • DansDeals.com Hat Tips 79
    • View Profile
  • Location: NYC
Re: Amex Serve.com
« Reply #186 on: October 04, 2013, 01:25:18 PM »
Curious what you mean.
Ever since I joined Serve, I have religiously loaded the max every month, and then withdrew it to my bank account.
I have had no issues.
Besides, we are not talking big bucks here.
And, if they do shut you down, what exactly do you stand to lose?
Not all that much!

1. What card were you loading with?
2. If it triggers a review of your Amex cards, you stand to lose quite a bit Ch"V)
100% of Likes will be donated to support our brothers and sisters in Eretz Yisrael

Offline dirah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1277
  • Total likes: 28
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #187 on: October 05, 2013, 06:10:38 AM »
2. If it triggers a review of your Amex cards, you stand to lose quite a bit Ch"V)
Do you have any hard info, or any precendent, that AMEX will review your CC's based on what is going on in your Serve account?

Offline gozalim

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2008
  • Posts: 4255
  • Total likes: 812
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Amex Serve.com
« Reply #188 on: October 05, 2013, 11:57:43 PM »
And ....
I see a daily load limit for VRs and green dot money packs of $1K, but no mention of a monthly limit. Anyone know whether there's a monthly limit?
https://www.serve.com/legal.html#Serve_User_Agreement
$5k/mo

Offline Ssinn

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2013
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Ny
Re: Amex Serve.com
« Reply #189 on: October 08, 2013, 12:21:33 PM »
Do Chase cards count as CA or a charge? Is there a fee to load directly from a cc? Pretty new tried BB with GC but didn't work so want to try something else. Any help would be great. Thanks.

Offline Red

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2011
  • Posts: 2359
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Re: Amex Serve.com
« Reply #190 on: October 08, 2013, 12:28:38 PM »
Do Chase cards count as CA or a charge? Is there a fee to load directly from a cc? Pretty new tried BB with GC but didn't work so want to try something else. Any help would be great. Thanks.
Chase cards come up as a purchase. There is no fee to load by CC.

Offline Ssinn

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2013
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Ny
Re: Amex Serve.com
« Reply #191 on: October 08, 2013, 12:35:35 PM »
Chase cards come up as a purchase. There is no fee to load by CC.
Thanks. Is there any reason why Bluebird is much more popular?

Offline Red

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2011
  • Posts: 2359
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Re: Amex Serve.com
« Reply #192 on: October 08, 2013, 12:37:50 PM »
Thanks. Is there any reason why Bluebird is much more popular?
You can spend much more with it...

Offline Ssinn

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2013
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Ny
Re: Amex Serve.com
« Reply #193 on: October 08, 2013, 12:41:25 PM »
You can spend much more with it...
Aren't they both $5k?  Any other difference? And isn't Serve easier in that you can load directly from a CC? Is is possible to have both a BB and Serve account?

Offline Red

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2011
  • Posts: 2359
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Re: Amex Serve.com
« Reply #194 on: October 08, 2013, 12:45:37 PM »
Aren't they both $5k?  Any other difference? And isn't Serve easier in that you can load directly from a CC? Is is possible to have both a BB and Serve account?
I'm not familiar with loading VR to serve, they don't really stock them where I live.  :)

With BB you don't have to unload to your bank account rather you can pay your CC directly. I don't believe you can have both.

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 30K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 30535
  • Total likes: 7832
  • DansDeals.com Hat Tips 79
    • View Profile
  • Location: NYC
Re: Amex Serve.com
« Reply #195 on: October 08, 2013, 02:08:42 PM »
Do you have any hard info, or any precendent, that AMEX will review your CC's based on what is going on in your Serve account?

None, all I'm saying is it's a possible risk factor. I agree, it's possibly got absolutely nothing to do with your Amex CCs.
100% of Likes will be donated to support our brothers and sisters in Eretz Yisrael

Offline ayman

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2013
  • Posts: 1441
  • Total likes: 34
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
    • Simplify Shopping
Re: Amex Serve.com
« Reply #196 on: October 08, 2013, 03:14:57 PM »
Does AP payment count as direct deposit into serve?
Buy discounted gift cards from me.
www.simplifyshopping.com

Offline dirah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1277
  • Total likes: 28
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #197 on: October 08, 2013, 07:18:22 PM »
None, all I'm saying is it's a possible risk factor. I agree, it's possibly got absolutely nothing to do with your Amex CCs.
I would think so.
Anyways, just loaded $200 on five consecutive days on two accounts, and only one minor hiccup on Chase's end of things.

Offline SearchGuy

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 6254
  • Total likes: 205
  • DansDeals.com Hat Tips 103
    • View Profile
  • Location: Brooklyn exodus
Re: Amex Serve.com
« Reply #198 on: October 08, 2013, 10:48:22 PM »
Starting to cost $1 monthly fee...

Offline AnonymousUser

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3001
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #199 on: October 09, 2013, 01:38:47 AM »
Starting to cost $1 monthly fee...
But not if you load $500 that month.