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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385552 times)

Offline mgarfin

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Re: Amex Serve.com
« Reply #260 on: January 09, 2014, 05:58:25 PM »
Can anyone confirm that a cvs cashier can load a serve?

Can u? amount? daily / monthly ? limit?

Offline ushdadude

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Re: Amex Serve.com
« Reply #261 on: January 09, 2014, 09:10:23 PM »
Can anyone confirm that a cvs cashier can load a serve?

Can u? amount? daily / monthly ? limit?
With cash?
Why?

Offline mgarfin

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Re: Amex Serve.com
« Reply #262 on: January 10, 2014, 10:25:16 AM »

Offline ushdadude

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Re: Amex Serve.com
« Reply #263 on: January 10, 2014, 12:36:44 PM »
with CC

i believe it's cash only

Quote
Starting this November, American Express Serve customers will be able to take cash to the register at more than 14,000 participating CVS/pharmacy and 7-Eleven stores and add it to their American Express Serve Account

http://about.americanexpress.com/news/pr/2013/amex-serve-new-money-mgmt-and-cash-load.aspx

Offline Mordy2

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Re: Amex Serve.com
« Reply #264 on: January 11, 2014, 11:01:07 PM »
I also called and complained that the package was misleading and I want a refund (check). They placed me on hold, confirmed my address, and I should be getting a check in the mail!

I received 2 x $500 checks in the mail! :)

Online cozmohoot

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Re: Amex Serve.com
« Reply #265 on: January 12, 2014, 11:51:26 AM »
I received 2 x $500 checks in the mail! :)
Did you try to register it before you called?

Offline Mordy2

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Re: Amex Serve.com
« Reply #266 on: January 13, 2014, 02:56:23 AM »
Yes, but I had complications.

Offline ushdadude

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Re: Amex Serve.com
« Reply #267 on: January 13, 2014, 07:34:22 AM »
Yes, but I had complications.

complications  ;) ?

Offline BigDanFan

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Re: Amex Serve.com
« Reply #268 on: January 13, 2014, 09:10:53 AM »
I received 2 x $500 checks in the mail! :)
have you tried depositing in a bank? The bank said it was an odd type of check -- ending up cashing out. want serve to be like bb
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Offline Drago

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Re: Amex Serve.com
« Reply #269 on: February 06, 2014, 02:07:39 PM »
Anyone sign up for this promo?
https://www.paywithisis.com/offers/index.html

Offline wayfe

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Re: Amex Serve.com
« Reply #270 on: February 07, 2014, 10:35:37 AM »
Anybody is able to load the daily limit of $500 via cc? Mine keeps maxing out after $200 per week...
"I would rather have questions that can't be answered than answers which can't be questioned."
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Offline dirah

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Re: Amex Serve.com
« Reply #271 on: February 08, 2014, 06:53:47 AM »
Anybody is able to load the daily limit of $500 via cc? Mine keeps maxing out after $200 per week...
The daily limit is $200, five times a month (even in the same week).
Not sure where you got $500 from.

Online dovy2

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Re: Amex Serve.com
« Reply #272 on: February 09, 2014, 08:28:16 AM »
have you tried depositing in a bank? The bank said it was an odd type of check -- ending up cashing out. want serve to be like bb
Did you try mobile deposit?

Offline BigDanFan

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Re: Amex Serve.com
« Reply #273 on: February 09, 2014, 01:45:08 PM »
Did you try mobile deposit?
yes, seems that the bank first took it, then called us and said that it was treated same as a real check..
had to work with them in person -- not smooth. Got the serve when they were free at cvs. wish they made more bluebird alternatives.. the vrs are drying up here..

is this a national issue? (not that more people are buying the vrs, could it be that cvs is getting less vrs?)
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Offline wayfe

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Re: Amex Serve.com
« Reply #274 on: February 09, 2014, 01:51:16 PM »
The daily limit is $200, five times a month (even in the same week).
Not sure where you got $500 from.

Yes, I see that now. Must have confused the 500 with something else... But it seems Amex is limiting me to 200 per week or so.

Anybody had a similar experience?
"I would rather have questions that can't be answered than answers which can't be questioned."
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Online dovy2

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Re: Amex Serve.com
« Reply #275 on: February 09, 2014, 10:35:39 PM »
yes, seems that the bank first took it, then called us and said that it was treated same as a real check..
had to work with them in person -- not smooth. Got the serve when they were free at cvs. wish they made more bluebird alternatives.. the vrs are drying up here..

is this a national issue? (not that more people are buying the vrs, could it be that cvs is getting less vrs?)
I'm gonna try this serve-call up for refund-shtick. It's a dollar cheaper than vr

Offline incendia

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Re: Amex Serve.com
« Reply #276 on: February 10, 2014, 02:54:50 PM »
I had a serve card and switched to BB when that came out, am I going to have issues switching back to serve?

Offline ari2955

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Re: Amex Serve.com
« Reply #277 on: February 10, 2014, 04:22:10 PM »
I had a serve card and switched to BB when that came out, am I going to have issues switching back to serve?
You're 1st gonna have to close the BB

Offline incendia

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Re: Amex Serve.com
« Reply #278 on: February 10, 2014, 04:54:18 PM »
You're 1st gonna have to close the BB
I understand that I just don't want to close the BB that have serve tell me that there was an issue because I already had one and closed it

Offline ari2955

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Re: Amex Serve.com
« Reply #279 on: February 10, 2014, 05:01:55 PM »
I understand that I just don't want to close the BB that have serve tell me that there was an issue because I already had one and closed it
I've done this (Serve-BB-Serve) without a problem.