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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1386082 times)

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #380 on: June 01, 2014, 09:03:07 PM »
Is it easier to register a starter pack, or just order one online?
I think the same.

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Re: Amex Serve.com
« Reply #381 on: June 01, 2014, 09:07:34 PM »
Workflowy. You won't know what you're missing until you try it.

Offline ranhan429

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Re: Amex Serve.com
« Reply #382 on: June 02, 2014, 06:01:17 AM »
I don't understand what you don't understand. If the purchase doesn't earn points or miles explain exactly how it should earn BONUS points or miles?!?
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Offline Joe4007

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Re: Amex Serve.com
« Reply #383 on: June 02, 2014, 08:41:08 AM »
I don't understand what you don't understand. If the purchase doesn't earn points or miles explain exactly how it should earn BONUS points or miles?!?
Have you ever heard of a signup bonus/spend threshold? It's an interesting phenomenon occurring several times annually in most DDF'ers lives.

Now he's saying that the load won't accrue points for the load itself, but it can be counted toward the spend threshold. For instance, if you need to reach a $3,000 spend threshold on a certain card in order to obtain the signup bonus - loading $1,000 will count toward that $3,000.

Hope that clears it up :)

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Re: Amex Serve.com
« Reply #384 on: June 02, 2014, 10:02:55 AM »
Is it easier to register a starter pack, or just order one online?
Updated answer: go to CVS, buy a starter pack, load it with $20 cash, and they waive the $2.95.
Workflowy. You won't know what you're missing until you try it.

Offline Azis Papa

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Re: Amex Serve.com
« Reply #385 on: June 02, 2014, 12:00:15 PM »
Is it still the case that you have to cancel your BB acct B4 you register Serve?  The convenience of loading online directly from CC seems great but IIUC ur limited to $1K per month total.  Is that correct?

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #386 on: June 02, 2014, 12:54:54 PM »
Is it still the case that you have to cancel your BB acct B4 you register Serve?  The convenience of loading online directly from CC seems great but IIUC ur limited to $1K per month total.  Is that correct?
Yes and yes.

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Re: Amex Serve.com
« Reply #387 on: June 02, 2014, 12:58:45 PM »
Yes and yes.
isn't it 1k per month online? I thought you can do more in walmart? or with cash somewhere else?
Workflowy. You won't know what you're missing until you try it.

Offline googwallet

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Re: Amex Serve.com
« Reply #388 on: June 02, 2014, 01:07:33 PM »
Yes and yes. ;)

Offline yitzf

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Re: Amex Serve.com
« Reply #389 on: June 02, 2014, 01:16:13 PM »
1k online CC
1k online DC
5K Walmart

7k total (assuming no ISIS)

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Re: Amex Serve.com
« Reply #390 on: June 02, 2014, 01:37:25 PM »
1k online CC
1k online DC
5K Walmart

7k total (assuming no ISIS)
Can I use my BB as a DC to load serve online?
Workflowy. You won't know what you're missing until you try it.

Offline yitzf

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Re: Amex Serve.com
« Reply #391 on: June 02, 2014, 01:47:38 PM »
Can I use my BB as a DC to load serve online?

Why would you do that?

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #392 on: June 02, 2014, 01:52:12 PM »
Can I use my BB as a DC to load serve online?
You can't have both at the same time.

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Re: Amex Serve.com
« Reply #393 on: June 02, 2014, 02:11:40 PM »
Why would you do that?
To pay a bill that's a little more than $1000 a month, and might as well use money that is sitting in BB.
On second thought, can I load OV to serve as a DC, or would it count as credit?
Workflowy. You won't know what you're missing until you try it.

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Re: Amex Serve.com
« Reply #394 on: June 02, 2014, 02:11:51 PM »
You can't have both at the same time.
The Serve belongs to my spouse
Workflowy. You won't know what you're missing until you try it.

Offline yitzf

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Re: Amex Serve.com
« Reply #395 on: June 02, 2014, 02:42:37 PM »
To pay a bill that's a little more than $1000 a month, and might as well use money that is sitting in BB.
On second thought, can I load OV to serve as a DC, or would it count as credit?

You can make two bill payments, one from BB and the other from Serve.

You cannot use OV to load Serve. It will work the first time but after that they will lock your account.

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Re: Amex Serve.com
« Reply #396 on: June 02, 2014, 02:52:30 PM »
You can make two bill payments, one from BB and the other from Serve.

You cannot use OV to load Serve. It will work the first time but after that they will lock your account.
Okay. Are there any GCs that work for serve? Or what about loading OVs in WM? Does that work?
Workflowy. You won't know what you're missing until you try it.

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Re: Amex Serve.com
« Reply #397 on: June 02, 2014, 03:13:39 PM »
Okay. Are there any GCs that work for serve? Or what about loading OVs in WM? Does that work?

They only let you load with a legit debit card (again a GC will work, but the will lock your account and give you a warning when you call in to unlock it).

You can load Serve with OV at WM.

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Re: Amex Serve.com
« Reply #398 on: June 02, 2014, 03:18:20 PM »
They only let you load with a legit debit card (again a GC will work, but the will lock your account and give you a warning when you call in to unlock it).

You can load Serve with OV at WM.
okay, thanks for your help!
Workflowy. You won't know what you're missing until you try it.

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Re: Amex Serve.com
« Reply #399 on: June 02, 2014, 08:39:06 PM »
What's the deal with loading gift debit cards (I used the staples variety) onto serve? It worked fine the first time, but when I tried the 2nd card it wouldn't go through and I got an email asking for verification, ss + drivers license + front of cc + front of debit... is it over for me?
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