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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385722 times)

Online etech0

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Re: Amex Serve.com
« Reply #540 on: July 14, 2014, 09:39:46 PM »
Sorry, it's family dollar not dollar tree. And 7-11 too.
You've loaded at 7/11 with GC?
Workflowy. You won't know what you're missing until you try it.

Offline srap

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Re: Amex Serve.com
« Reply #541 on: July 14, 2014, 09:40:24 PM »
Why would you think it'll die soon. It was just born.
All good things, even when they are small, seem to come to an end once they become virally public.  Giftly managed to last a couple hours after our exposure, no? 

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #542 on: July 15, 2014, 01:27:00 AM »
For DDFers you're 100% correct.
For your typical DD reader who wont remember to fund it every month to avoid a fee you're not.
You can set up auto-load.

Offline yuneeq

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Re: Amex Serve.com
« Reply #543 on: July 15, 2014, 08:32:34 AM »
Thank you!
Now, is Bill Pay the only way to liquidate Serve? If so, I think this will be a big plus to BB, since I (and many of us) don't have $5000 in bills a month, and paying the CC bill which funded the GC is not safe (according to the BB wiki) what am I missing?

ETA: Maybe Bill Pay can be used to pay anyone and not only a real bill?

Using BP to liquidate a balance funded from GCs on Serve or BB has never been unsafe. Some people like to spread paranoia.
One thing you should be worried about is using BP to pay the linked CC. It is against the rules and is stated clearly in the T&Cs. Of course, you can always transfer your money to a different Serve account and pay the bill from there...

Was looking for DDF reports of the PITA scale from 1-10.
Was a 2 for me, and for some a 10. It's YMMV.

You can set up auto-load.
+1
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Offline bubbles

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Re: Amex Serve.com
« Reply #544 on: July 15, 2014, 08:46:14 AM »
Was looking for DDF reports of the PITA scale from 1-10.
1 or 2

In addition serve is eligible for the amex social media offers, plus has some unique offers in conjunction with isis (no, the other isis :-P ) for example $1 off every purchase up to $50 per month until 12/31 or $20 off $40

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Re: Amex Serve.com
« Reply #545 on: July 15, 2014, 09:48:54 AM »

Offline lfas25

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Re: Amex Serve.com
« Reply #546 on: July 15, 2014, 09:55:36 AM »
Was looking for DDF reports of the PITA scale from 1-10.

Either I had some luck, or they fixed their system recently... I converted 3 BB to Serve and it worked smoothly. only phone call made was to close the BB.

Trick to the phone number issue is say it's a home phone instead of Cell Phone.
I only paid 15% by switching to dansdeals

Offline Malachi

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Re: Amex Serve.com
« Reply #547 on: July 15, 2014, 10:03:21 AM »
With what? debit, credit?
I was under the impression you can't load at cvs with GC to serve
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Re: Amex Serve.com
« Reply #548 on: July 15, 2014, 11:23:15 AM »
Using BP to liquidate a balance funded from GCs on Serve or BB has never been unsafe. Some people like to spread paranoia.
One thing you should be worried about is using BP to pay the linked CC. It is against the rules and is stated clearly in the T&Cs. Of course, you can always transfer your money to a different Serve account and pay the bill from there...
Was a 2 for me, and for some a 10. It's YMMV.
+1
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Offline dpk4588

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Re: Amex Serve.com
« Reply #549 on: July 15, 2014, 11:23:51 AM »
Was looking for DDF reports of the PITA scale from 1-10.

I'd call it a 3. A 3 minute call to close BB and 5 mins to drive to family dollar and buy a temp card with an OV (w/o $2.95 fee!). My only problem was that it took me a week to get the permanent card and you cant do BP without it.
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Re: Amex Serve.com
« Reply #550 on: July 15, 2014, 01:06:32 PM »
I'd call it a 3. A 3 minute call to close BB and 5 mins to drive to family dollar and buy a temp card with an OV (w/o $2.95 fee!). My only problem was that it took me a week to get the permanent card and you cant do BP without it.

You don't need the temp serve to open an account. Though I hear it makes it easier, IME it was just as easy to open serve without a temp.
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Re: Amex Serve.com
« Reply #551 on: July 15, 2014, 01:09:21 PM »
You don't need the temp serve to open an account. Though I hear it makes it easier, IME it was just as easy to open serve without a temp.

But I had to load my OV onto it anyway so I figured I'd kill 2 birds with 1 stone.
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Offline googwallet

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Re: Amex Serve.com
« Reply #552 on: July 15, 2014, 03:05:19 PM »
1 or 2

In addition serve is eligible for the amex social media offers, plus has some unique offers in conjunction with isis (no, the other isis :-P ) for example $1 off every purchase up to $50 per month until 12/31 or $20 off $40
Really? where are the terms for that offer?

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Re: Amex Serve.com
« Reply #553 on: July 15, 2014, 04:38:32 PM »
How come I am able to load a Gift Card onto serve using the WM ATM machine, but at the register it did not work?
Visa Gift Card issued by Sunrise Bank.
^^^

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Re: Amex Serve.com
« Reply #554 on: July 16, 2014, 02:16:12 AM »
How come I am able to load a Gift Card onto serve using the WM ATM machine, but at the register it did not work?
Visa Gift Card issued by Sunrise Bank.
the clerk did something wrong?
I just found a new supply of forks!

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Re: Amex Serve.com
« Reply #555 on: July 16, 2014, 08:36:45 AM »
I dont think so. The screen read something like 'Card type not allowed', dont remember exactly.

Have others used the checkouts to load serve with a gift card?
^^^

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Re: Amex Serve.com
« Reply #556 on: July 16, 2014, 07:52:08 PM »
I dont think so. The screen read something like 'Card type not allowed', dont remember exactly.

Have others used the checkouts to load serve with a gift card?
Sure.

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Re: Amex Serve.com
« Reply #557 on: July 16, 2014, 08:44:18 PM »
Anybody else have to send in a picture of photo  Id, linked cc and serve card to verify identity?

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Re: Amex Serve.com
« Reply #558 on: July 16, 2014, 08:56:44 PM »
Anybody else have to send in a picture of photo  Id, linked cc and serve card to verify identity?

Yes. I need to send it in for my brother's account. I still haven't gotten around to it.
To the nOObs out there, feel free to PM with q's. #AlwaysTakesTheHighRoad #LovesHashTags

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Re: Amex Serve.com
« Reply #559 on: July 16, 2014, 09:25:48 PM »
Anybody else have to send in a picture of photo  Id, linked cc and serve card to verify identity?
Yep!