Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385459 times)

Offline srap

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Re: Amex Serve.com
« Reply #580 on: July 17, 2014, 12:41:56 AM »
maybe it does not make sense to Amex to load serve with a CC. normal people do not do this.  ;)
Is this a 'I wonder if' or is this a 'did you know that this is an obvious tipoff that'?

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #581 on: July 17, 2014, 12:42:41 AM »
Is this a 'I wonder if' or is this a 'did you know the obvious tipoff that'?
that
I just found a new supply of forks!

Offline srap

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Re: Amex Serve.com
« Reply #582 on: July 17, 2014, 12:46:51 AM »
Is this a 'I wonder if' or is this a 'did you know that this is an obvious tipoff that'?
Does anyone mind if I make a poll to find out our answer?
Perhaps this is not really worthy of needing a poll just to find out the answer if CCs set it off.

Offline srap

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Re: Amex Serve.com
« Reply #583 on: July 17, 2014, 12:49:49 AM »
1 (800) 954-0559
This is the regular Serve phone number.  What was the name of the special unit/dept you had to speak to?
Do you have their number?

Offline ari2955

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Re: Amex Serve.com
« Reply #584 on: July 17, 2014, 12:51:24 AM »
maybe it does not make sense to Amex to load serve with a CC. normal people do not do this.  ;)
Gibberish!!

Does anyone mind if I make a poll to find out our answer?
Perhaps this is not really worthy of needing a poll just to find out the answer if CCs set it off.
Definitely not a trigger, I've been doing this to the max for over 6 months without issue.

Here's what probably caused the freeze on my account,
I loaded $200 from a debit card (by mistake), and then a min later tried loading $200 from a (newly linked) credit card.

This is the regular Serve phone number.  What was the name of the special unit/dept you had to speak to?
Do you have their number?

Fraud/Verification Department

800-555-4318
« Last Edit: July 17, 2014, 01:03:52 AM by ari2955 »

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #585 on: July 17, 2014, 01:25:59 AM »
Definitely not a trigger, I've been doing this to the max for over 6 months without issue.
what one person can do does not matter. i have violated ever so called trigger with Amex for years and never had a FR. only when my spend spiked did it cause a FR.
I just found a new supply of forks!

Offline srap

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Re: Amex Serve.com
« Reply #586 on: July 17, 2014, 01:51:21 AM »
Fraud/Verification Department

800-555-4318
Thanks (nothing like walking into the mouth of a lion....)

Offline Boruch999

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Re: Amex Serve.com
« Reply #587 on: July 17, 2014, 03:08:57 AM »
I have read the wiki. For clarification, with Serve I can load my Serve card with a Barclays CC, get Barclays points, then pay a Citi CC bill with Serve?

What is the BillPay referred to in the wiki, is it the WM service, or a feature of serve.com?

I live outside to US and, therefore, most MS options are unavailable to me.  I am looking at serve as an option.  Perhaps it's worth starting a thread for MS that's doable online only?

Offline ckmk47

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Re: Amex Serve.com
« Reply #588 on: July 17, 2014, 03:48:17 AM »
I have read the wiki. For clarification, with Serve I can load my Serve card with a Barclays CC, get Barclays points, then pay a Citi CC bill with Serve? yes

What is the BillPay referred to in the wiki, is it the WM service, or a feature of serve.com? check their website.

I live outside to US and, therefore, most MS options are unavailable to me.  I am looking at serve as an option.  Perhaps it's worth starting a thread for MS that's doable online only? You start it and others will chime in.
My favorite cause: cssy.org

Offline Boruch999

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Re: Amex Serve.com
« Reply #589 on: July 17, 2014, 03:59:08 AM »
Thanks. Will do.

Offline Boruch999

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Re: Amex Serve.com
« Reply #590 on: July 17, 2014, 04:42:13 AM »
From a BoardingArea article:

Quote
Load Serve

American Express Serve cards can be loaded by credit card, up to $1000 per month online.  And, if you have the Isis version of Serve, the limit goes up to $1500 per month.  Note that the primary account holder name on the credit card must match the name on the Serve account.
- See more at: http://frequentmiler.boardingarea.com/2014/05/22/meet-minimum-spend-at-home-or-abroad/#sthash.SLOQ6ytL.dpuf

Anyone know whats the Isis version is and how to get it?

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #591 on: July 17, 2014, 07:08:47 AM »
From a BoardingArea article:

Anyone know whats the Isis version is and how to get it?
Only available in the US, and your phone and carrier must support it.

Offline ari2955

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Re: Amex Serve.com
« Reply #592 on: July 17, 2014, 11:10:27 AM »
Only available in the US, and your phone and carrier must support it.

Do have more detailed on that? which?

Offline dpk4588

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Re: Amex Serve.com
« Reply #593 on: July 17, 2014, 12:03:02 PM »
Just loaded $200 from my Freedom onto my Serve online. I had set my CA limit to $0 so I know it didn't process as a CA.
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Offline etech0

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Re: Amex Serve.com
« Reply #594 on: July 17, 2014, 01:01:28 PM »
I had other times that I had to call in to verify the card after my 1st load of $200.
+1
We had to call 3 times because the first 2 times we got disconnected while on hold.
Workflowy. You won't know what you're missing until you try it.

Offline etech0

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Re: Amex Serve.com
« Reply #595 on: July 17, 2014, 01:01:55 PM »
You don't get base points for it either.
What do you mean by base points?
Workflowy. You won't know what you're missing until you try it.

Offline Super Speed

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Re: Amex Serve.com
« Reply #596 on: July 17, 2014, 01:24:22 PM »

What do you mean by base points?
You won't get point for the actual amount you're loading but towards a threshold it will count.

Offline etech0

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Re: Amex Serve.com
« Reply #597 on: July 17, 2014, 01:25:40 PM »
You won't get point for the actual amount you're loading but towards a threshold it will count.
That's good to know!! So there's no point unless you have threshold to meet...
Workflowy. You won't know what you're missing until you try it.

Offline etech0

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Re: Amex Serve.com
« Reply #598 on: July 17, 2014, 01:26:16 PM »
Is the general consensus not to use Amex to load serve online?
Workflowy. You won't know what you're missing until you try it.

Offline Super Speed

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Re: Amex Serve.com
« Reply #599 on: July 17, 2014, 01:29:26 PM »

That's good to know!! So there's no point unless you have threshold to meet...
This only applies to Amex. If you're using other cards you will get for base spending.