Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385782 times)

Online ckmk47

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 7961
  • Total likes: 1044
  • DansDeals.com Hat Tips 3
  • Gender: Female
    • View Profile
  • Location: brooklyn
Re: Amex Serve.com
« Reply #640 on: July 21, 2014, 03:10:22 PM »
So you can still send checks with serve? how long does it take to arrive?
Through 'pay bill' you can pay anyone.  They send the check.
Serve has no physical checks for you.  (BB does.)
My favorite cause: cssy.org

Online etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12862
  • Total likes: 3317
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Amex Serve.com
« Reply #641 on: July 21, 2014, 03:11:59 PM »
So you can still send checks with serve? how long does it take to arrive?
Only 4 days = pretty good!
Workflowy. You won't know what you're missing until you try it.

Offline smaxber

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 1432
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex Serve.com
« Reply #642 on: July 21, 2014, 03:12:21 PM »

Just waiting on my ISIS SIM now.
how much did it cost you?

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 67600
  • Total likes: 16912
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Amex Serve.com
« Reply #643 on: July 21, 2014, 03:31:33 PM »
how much did it cost you?
Nothing.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline smaxber

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 1432
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex Serve.com
« Reply #644 on: July 21, 2014, 03:43:41 PM »
Nothing.
i see. iphones require a case so starts at $60

Offline googwallet

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2013
  • Posts: 1232
  • Total likes: 68
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: PA
Re: Amex Serve.com
« Reply #645 on: July 21, 2014, 03:59:32 PM »
Isis is really only a practical option for phones that have built in NFC (not iphones)

Offline ah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2013
  • Posts: 1662
  • Total likes: 4
  • DansDeals.com Hat Tips 17
    • View Profile
Re: Amex Serve.com
« Reply #646 on: July 21, 2014, 04:02:59 PM »
Is there a site or list of phones that are compatible? How would we know? Right now I have a windows phone with wireless charging back...upgrading to LG G3 soon

Offline ChaimMoskowitz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2014
  • Posts: 6738
  • Total likes: 1097
  • DansDeals.com Hat Tips 1
  • Gender: Female
    • View Profile
Re: Amex Serve.com
« Reply #647 on: July 21, 2014, 04:12:24 PM »
I just found a new supply of forks!

Offline Super Speed

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2013
  • Posts: 4849
  • Total likes: 50
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Programs: SPG Gold, Hilton Gold, Hyatt Platinum, Marriott Gold, Hertz Presidents Circle, Avis First, National Executive Elite, Sixt Platinum.
Re: Amex Serve.com
« Reply #648 on: July 21, 2014, 04:16:28 PM »

Offline chamdena

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Mar 2013
  • Posts: 323
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #649 on: July 21, 2014, 04:20:50 PM »
So,  to clarify, the process of switching from BB to Serve is the same regardless of your phones capacity for the isis wallet. Is that correct? Or if ones phone had isis wallet is the swithching over/application different?

Offline username

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2008
  • Posts: 4531
  • Total likes: 602
  • DansDeals.com Hat Tips 14
  • Gender: Male
    • View Profile
  • Location: C Heights
  • Programs: ┌──────────────────┐ │───> Ữ₴ΣЯИΛΜӘ <─── │ └──────────────────┘
Re: Amex Serve.com
« Reply #650 on: July 21, 2014, 04:55:06 PM »
SPECIAL OFFER
You can get a $25 American Express Serve® credit after you sign up for a new Serve Account in the Isis Wallet through 07/31/14.*

https://play.google.com/store/apps/details?id=com.isis.mclient.verizon.activity

^^^

Offline PBaruch

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2013
  • Posts: 2269
  • Total likes: 296
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: HutzNPlutz
Re: Amex Serve.com
« Reply #651 on: July 21, 2014, 05:11:39 PM »
SPECIAL OFFER
You can get a $25 American Express Serve® credit after you sign up for a new Serve Account in the Isis Wallet through 07/31/14.*

https://play.google.com/store/apps/details?id=com.isis.mclient.verizon.activity

Drat - my phone isn't compatible.
What do you do after your dreams come true?

Offline HDS

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2014
  • Posts: 633
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Israel
Re: Amex Serve.com
« Reply #652 on: July 21, 2014, 05:19:48 PM »
Can you register for Serve without having the ISIS SIM first?

Offline Talmid Muvhak

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Mar 2014
  • Posts: 458
  • Total likes: 24
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: העיר התורה
Re: Amex Serve.com
« Reply #653 on: July 21, 2014, 06:10:59 PM »
I ordered the checks over a year ago and never even took it out of the package!

I took it out of the package but didn't use it
וצדיק באמונתו יחיה

Offline ah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2013
  • Posts: 1662
  • Total likes: 4
  • DansDeals.com Hat Tips 17
    • View Profile
Re: Amex Serve.com
« Reply #654 on: July 21, 2014, 06:24:42 PM »
Can I load a family member's account with a CC in my name or do names have to match?

Online etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12862
  • Total likes: 3317
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Amex Serve.com
« Reply #655 on: July 21, 2014, 06:26:01 PM »
Can I load a family member's account with a CC in my name or do names have to match?
I seem to remember that the answer was no, but I never tried it. You could always add them as AU, that should work.
Workflowy. You won't know what you're missing until you try it.

Offline itsyehuda

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2013
  • Posts: 1637
  • Total likes: 6
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Brooklyn. NY
Re: Amex Serve.com
« Reply #656 on: July 21, 2014, 06:37:57 PM »
I took it out of the package but didn't use it

I've used the checks a number of times. Most recently I paid the CitiBank AA card on the due date at the branch.

Ever since Bluebird's delivery frame for payments to CC's went from 1 day to 2 days, I've been needing some more flexibility.
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline AnonymousUser

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3001
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #657 on: July 21, 2014, 06:57:39 PM »
Dan made a comment in response to a question.  He's been recommending the BB on the main site and not the Serve.  Dan responded that although DDFers won't have a problem, many on the MainSite wouldn't keep up with their serve duties and would incur a monthly inactivity fee.
There have been months that I rush to use AP before the month is out, so I wouldn't be fully confident that I would fulfil all my Serve obligations.
You can set up autoload. It's not harder than paying your CC bill.

Offline googwallet

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2013
  • Posts: 1232
  • Total likes: 68
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: PA
Re: Amex Serve.com
« Reply #658 on: July 21, 2014, 07:02:29 PM »
Can you register for Serve without having the ISIS SIM first?
yeah, but if you plan to get ISIS Sim its worth it to wait because opening a Serve account before ISIS will not give you the ISIS Serve limits even when you get the Sim later.

Offline nobiggy

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 2341
  • Total likes: 14
  • DansDeals.com Hat Tips 7
    • View Profile
  • Location: forums
Re: Amex Serve.com
« Reply #659 on: July 22, 2014, 12:10:21 AM »
closed my BB. Applied for Serve 5 minutes later and...... success !!