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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1386040 times)

Offline D93

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Re: Amex Serve.com
« Reply #760 on: July 28, 2014, 05:19:40 PM »
you might want to read the new wiki.  ;)

A few other posting pointers:
1.   This is an open forum, not a text message. Please try to use proper spelling and grammar. This is not the place for “u2” and “wats up” lingo.
CM. take a chill. Alot easier to write "u" rather than "you"

Offline Super Speed

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Re: Amex Serve.com
« Reply #761 on: July 28, 2014, 05:20:29 PM »

CM. take a chill. Alot easier to write "u" rather than "you"
Right, so that's why there's a rule about it, because even though it is easier this is not a texting session.

Offline Dan

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Re: Amex Serve.com
« Reply #762 on: July 28, 2014, 05:20:54 PM »
CM. take a chill. Alot easier to write "u" rather than "you"
Easier for 1 person, more annoying for 10,000.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline dpk4588

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Re: Amex Serve.com
« Reply #763 on: July 28, 2014, 05:22:19 PM »
Are the online loads from a CC and the loads via ISIS from a CC separate limits? Can I load $1k from a CC online and $1500 from a CC via ISIS or is it just that ISIS raises the limit to $1500 for CC loads?
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
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Offline Super Speed

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Re: Amex Serve.com
« Reply #764 on: July 28, 2014, 05:22:57 PM »

Just that ISIS raises the limit to $1500 for CC loads?
That

Offline dpk4588

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Re: Amex Serve.com
« Reply #765 on: July 28, 2014, 05:25:30 PM »
That
Thanks. That's what I figured, I just thought I'd see if anyone saw it clearer than I did.
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Offline smaxber

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Re: Amex Serve.com
« Reply #766 on: July 28, 2014, 06:32:09 PM »
it is not considered a CC load so you can do the max.
So 5k?
Plus 1k online CC
Plus 1k online DC?

Offline nobiggy

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Re: Amex Serve.com
« Reply #767 on: July 28, 2014, 06:35:22 PM »
So 5k?
Plus 1k online CC
Plus 1k online DC?

Bingo ;)

Offline Shmulie

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Re: Amex Serve.com
« Reply #768 on: July 28, 2014, 06:44:33 PM »
Can someone tell me why you would want to load with a DEBIT card?

Offline Boruch999

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Re: Amex Serve.com
« Reply #769 on: July 28, 2014, 06:47:10 PM »
If you could load the Debit card with a CREDIT card!!

Gold 8) 8)

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Re: Amex Serve.com
« Reply #770 on: July 28, 2014, 07:04:33 PM »
no a bit different. u walk in to family dollar and you head over and get a Vanilla Reload! Thats correct a VR (at least thats how they did it for me) This VR is not like a reg VR. The front of it looks like the old VR that we use to be able to buy with a cc. However the back has NO scratch off or anything of the sort ONLY a bar-code. Bring that to the register and ask them to load your AMEX serve card. Just to note it says $3.95 load fee @ the top right corner but there is no fee.
thanks!
My favorite cause: cssy.org

Offline @Yehuda

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Re: Amex Serve.com
« Reply #771 on: July 28, 2014, 07:22:55 PM »
Can someone tell me why you would want to load with a DEBIT card?
Because you have a debit card that comes with benefits. Clearly from the comments on DDMS Dan knows of such a card.

Offline lunatic

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Re: Amex Serve.com
« Reply #772 on: July 28, 2014, 07:40:52 PM »
Does anyone know if you need to buy the special case for isis/serve if you don't plan to use it on the iPhone? I have a sprint phone, so serve is not so much better than bb. Dw has an iphone, that I would use just to get isis

Offline @Yehuda

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Re: Amex Serve.com
« Reply #773 on: July 28, 2014, 07:44:44 PM »
Does anyone know if you need to buy the special case for isis/serve if you don't plan to use it on the iPhone? I have a sprint phone, so serve is not so much better than bb. Dw has an iphone, that I would use just to get isis
The ability to spend an extra $1500/mo with a simple CC load seems to make Serve MUCH better than BB.

Offline lunatic

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Re: Amex Serve.com
« Reply #774 on: July 28, 2014, 07:47:10 PM »
The ability to spend an extra $1500/mo with a simple CC load seems to make Serve MUCH better than BB.
Read my post... I have a sprint phone

Offline @Yehuda

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Re: Amex Serve.com
« Reply #775 on: July 28, 2014, 07:50:49 PM »
Read my post... I have a sprint phone
Saw that. I just misread DDMS and thought everyone can do $1500/mo. But even at $1000/mo that's a free $1000 more than you can do on BB.

Offline Shmulie

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Re: Amex Serve.com
« Reply #776 on: July 28, 2014, 07:51:10 PM »
Because you have a debit card that comes with benefits. Clearly from the comments on DDMS Dan knows of such a card.
oh I didn't know there were any

Offline lunatic

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Re: Amex Serve.com
« Reply #777 on: July 28, 2014, 07:54:37 PM »
Saw that. I just misread DDMS and thought everyone can do $1500/mo. But even at $1000/mo that's a free $1000 more than you can do on BB.
Except that I have to give up the checks, which is probably the safest way to unload.... Unless I can transfer from serve to bb?

Offline @Yehuda

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Re: Amex Serve.com
« Reply #778 on: July 28, 2014, 08:04:58 PM »
oh I didn't know there were any
Neither did I.

Except that I have to give up the checks, which is probably the safest way to unload.... Unless I can transfer from serve to bb?
What's the difference if you write a check or if you use BillPay and create a vendor and have then mail a check to whomever you want?

Offline lunatic

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Re: Amex Serve.com
« Reply #779 on: July 28, 2014, 08:07:58 PM »
Neither did I.
What's the difference if you write a check or if you use BillPay and create a vendor and have then mail a check to whomever you want?
See bb thread. Payment to certain cc not recommended