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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385436 times)

Offline Novo

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Re: Amex Serve.com
« Reply #840 on: July 29, 2014, 06:11:46 PM »
Buttons we're pressed when the phone was in my packet. Tried deleting but couldn't find how.
On the upper right
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Offline ckmk47

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Re: Amex Serve.com
« Reply #841 on: July 29, 2014, 09:23:47 PM »
One more Family Dollar question  (or 2) :  Is the daily load limit $2500 like at Walmart?


(2) Has anyone tried the one on Lefferts Ave?  Do they load GCs smoothly, or is there a fuss of some sort?
A: I still don't know for sure.  After 4 loads of $200 each, Serve worried about fraud and denied the next load. 


(2) I went to the one on Lefferts.  The young cashier didn't know the name 'serve', but recognized the card and walked me through it.  I don't think she knows how to split tender, though, so see A above.  They weren't busy, so she kept loading and sending any customers to the other cashier. 
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Offline dpk4588

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Re: Amex Serve.com
« Reply #842 on: July 29, 2014, 09:24:55 PM »
I just spoke to Serve and they said that since I signed up for Serve online (not via ISIS) in order for me to get the $500/day and $1500/month limits I'd need to close my current account and open one via ISIS. She also said that it takes 30 days between closing one account and opening a new one. Anyone have any experience opening one less than 30 days after closing another one? TIA

Update: I emptied my Serve, called to cancel, signed up via ISIS 2 hours later and was able to add $400 (after a chase fraud alert).
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Offline D93

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Re: Amex Serve.com
« Reply #843 on: July 29, 2014, 09:30:28 PM »
A: I still don't know for sure.  After 4 loads of $200 each, Serve worried about fraud and denied the next load. 


(2) I went to the one on Lefferts.  The young cashier didn't know the name 'serve', but recognized the card and walked me through it.  I don't think she knows how to split tender, though, so see A above.  They weren't busy, so she kept loading and sending any customers to the other cashier.
and just to confirm. It's free to load in family dollar?

Offline ckmk47

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Re: Amex Serve.com
« Reply #844 on: July 29, 2014, 09:37:19 PM »
and just to confirm. It's free to load in family dollar?
Yup!


She scans a Vanilla Reload she has behind the counter, you swipe your Serve, you swipe the GC, you confirm no cash back,  input the pin, and out pops the receipt!
« Last Edit: July 29, 2014, 10:40:30 PM by ckmk47 »
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Offline D93

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Re: Amex Serve.com
« Reply #845 on: July 29, 2014, 09:38:53 PM »
Yup!


She scans a Vanilla Reload, you swipe your Serve, you confirm no cash back, you swipe the GC, input the pin, and out pops the receipt!
SWEET!! FAMILY DOLLAR HERE I COME!
Thnx alot

Offline lifetimedeals

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Re: Amex Serve.com
« Reply #846 on: July 29, 2014, 10:01:14 PM »
can i signup on ISIS demo says Verizon wallet demo?

Offline smaxber

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Re: Amex Serve.com
« Reply #847 on: July 29, 2014, 11:17:13 PM »
Yup!


She scans a Vanilla Reload she has behind the counter, you swipe your Serve, you swipe the GC, you confirm no cash back,  input the pin, and out pops the receipt!
Why GC?
And earlier you mentioned you loaded 4 200s before it stopped what was that in reference to?

Offline ckmk47

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Re: Amex Serve.com
« Reply #848 on: July 29, 2014, 11:40:20 PM »
Why GC?And earlier you mentioned you loaded 4 200s before it stopped what was that in reference to?
The goal was to move the money from a GC that was bought with a cc to my Serve account.  Then I will use the money in my Serve to pay bills that cannot be paid with a cc.   This is in the category of CASH loading on Serve.
How do you move the money?  In Family Dollar, you bring your Serve and the GCs.  I had $200 GCs.  I was only able to load 4 of them before Serve didn't allow me to load any more.
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Offline D93

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Re: Amex Serve.com
« Reply #849 on: July 29, 2014, 11:41:50 PM »
The goal was to move the money from a GC that was bought with a cc to my Serve account.  Then I will use the money in my Serve to pay bills that cannot be paid with a cc.   This is in the category of CASH loading on Serve.
How do you move the money?  In Family Dollar, you bring your Serve and the GCs.  I had $200 GCs.  I was only able to load 4 of them before Serve didn't allow me to load any more.

when you called serve, did they remove the fraud alert right away?

Offline ckmk47

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Re: Amex Serve.com
« Reply #850 on: July 30, 2014, 08:17:32 AM »
when you called serve, did they remove the fraud alert right away?
I didn't call.  I expect to go back to Family Dollar today and load more.  On line my account looks fine.
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Offline Excalibur

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Re: Amex Serve.com
« Reply #851 on: July 30, 2014, 08:30:52 AM »
Can you add Barclay's cards?

Offline ckmk47

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Re: Amex Serve.com
« Reply #852 on: July 30, 2014, 08:37:01 AM »
Can you add Barclay's cards?
Try and find out?
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Offline D93

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Re: Amex Serve.com
« Reply #853 on: July 30, 2014, 08:37:48 AM »
I didn't call.  I expect to go back to Family Dollar today and load more.  On line my account looks fine.
keep us posted regarding the fraud alert.... Maybe it wasn't fraud, maybe you exceeded the family dollar daily limit?
« Last Edit: July 30, 2014, 08:40:53 AM by D93 »

Offline smaxber

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Re: Amex Serve.com
« Reply #854 on: July 30, 2014, 09:06:20 AM »
The goal was to move the money from a GC that was bought with a cc to my Serve account.  Then I will use the money in my Serve to pay bills that cannot be paid with a cc.   This is in the category of CASH loading on Serve.
How do you move the money?  In Family Dollar, you bring your Serve and the GCs.  I had $200 GCs.  I was only able to load 4 of them before Serve didn't allow me to load any more.

That's one way but can't you just use a CC?

Offline D93

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Re: Amex Serve.com
« Reply #855 on: July 30, 2014, 09:19:21 AM »
That's one way but can't you just use a CC?
not if you want 5x a dollar!!

Offline lfas25

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Re: Amex Serve.com
« Reply #856 on: July 30, 2014, 09:54:54 AM »
Does anyone have a BB with a spouse that has Serve? Can you instantly transfer from Serve to BB, like you can transfer between two BBs?

Yes

I believe you are incorrect. You could send money from Serve to Serve not Serve to BB.
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Offline nobiggy

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Re: Amex Serve.com
« Reply #857 on: July 30, 2014, 10:02:51 AM »
So what's the final verdict in regards to loading $200 GC from staples at family dollar? I can do $2500 a day?

Offline lunatic

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Re: Amex Serve.com
« Reply #858 on: July 30, 2014, 10:11:47 AM »
I believe you are incorrect. You could send money from Serve to Serve not Serve to BB.
Has anyone actually tried it

Offline etech0

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Re: Amex Serve.com
« Reply #859 on: July 30, 2014, 10:30:41 AM »
Has anyone actually tried it
I just sent BB to Serve successfully yesterday
Workflowy. You won't know what you're missing until you try it.