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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385620 times)

Offline Centro

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Re: Amex Serve.com
« Reply #1080 on: August 08, 2014, 02:42:33 PM »
I applied last week Tuesday and I still haven't received my card, is this the norm?

Offline D93

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Re: Amex Serve.com
« Reply #1081 on: August 08, 2014, 02:52:55 PM »
I applied last week Tuesday and I still haven't received my card, is this the norm?
no. Call them. 1800-954-0559

Offline Centro

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Re: Amex Serve.com
« Reply #1082 on: August 08, 2014, 03:08:19 PM »
no. Call them. 1800-954-0559
Thanks, they said that officially it takes 7-10 business days so I gotta wait.

Offline dpk4588

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Re: Amex Serve.com
« Reply #1083 on: August 08, 2014, 03:38:54 PM »
I applied last week Tuesday and I still haven't received my card, is this the norm?

The first time I applied for serve (not via ISIS) it took me over a week to get the card, this time with ISIS it took about a week.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
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Offline lyla

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Re: Amex Serve.com
« Reply #1084 on: August 08, 2014, 03:43:44 PM »
I just tried to load 500 to my serve on isis through cc and I got an error message "That transaction will cause you to exceed your daily limit (limitlink)
Anybody else have this issue? It also did not allow me to link my arrival card to serve. I had to call serve and after 15 minutes  a supervisor was able to link it.

Offline dpk4588

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Re: Amex Serve.com
« Reply #1085 on: August 08, 2014, 03:46:40 PM »
I just tried to load 500 to my serve on isis through cc and I got an error message "That transaction will cause you to exceed your daily limit (limitlink)
Anybody else have this issue? It also did not allow me to link my arrival card to serve. I had to call serve and after 15 minutes  a supervisor was able to link it.

Did you activate your permanent Serve card? I had the same issue until I activated the card, then it worked.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
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Offline lyla

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Re: Amex Serve.com
« Reply #1086 on: August 08, 2014, 03:48:30 PM »
Yes I activated it over the phone.

Offline nobiggy

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Re: Amex Serve.com
« Reply #1087 on: August 10, 2014, 01:08:09 AM »
anyone have iphone 5/5s and have ISIS?

Offline D93

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Re: Amex Serve.com
« Reply #1088 on: August 10, 2014, 06:18:00 AM »
Yes I activated it over the phone.
did u try to load from serve website? Because Iv been using my arrival card without any problems through the serve website and not thru the ISIS app
« Last Edit: August 10, 2014, 06:31:20 AM by D93 »

Offline yakovwogi

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Re: Amex Serve.com
« Reply #1089 on: August 10, 2014, 10:27:32 AM »
anyone have iphone 5/5s and have ISIS?
yes but it requires a special case--incipio cashwrap

Offline rockstarhockstar

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Re: Amex Serve.com
« Reply #1090 on: August 10, 2014, 12:07:41 PM »
How much money can be withdrawn at a time from a moneypass ATM?

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1091 on: August 10, 2014, 01:01:02 PM »
How much money can be withdrawn at a time from a moneypass ATM?
400?
I just found a new supply of forks!

Offline rockstarhockstar

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Re: Amex Serve.com
« Reply #1092 on: August 10, 2014, 01:09:47 PM »
Is that the most you've been able to do?
400?

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1093 on: August 10, 2014, 01:17:57 PM »
Is that the most you've been able to do?
Never had a reason to use it at ATM's. Was basing it on other Amex PP cards.
I just found a new supply of forks!

Offline dpk4588

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Re: Amex Serve.com
« Reply #1094 on: August 10, 2014, 02:42:12 PM »
How much money can be withdrawn at a time from a moneypass ATM?

$750/day $2,000/month
https://www.serve.com/help/#/#fees-and-limits-1
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
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Offline rockstarhockstar

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Re: Amex Serve.com
« Reply #1095 on: August 10, 2014, 06:53:01 PM »

Offline ah

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Re: Amex Serve.com
« Reply #1096 on: August 10, 2014, 07:09:33 PM »
$750/day $2,000/month
https://www.serve.com/help/#/#fees-and-limits-1
even though you are allowed, would withdrawing 2k a month cause a red flag?

Offline dpk4588

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Re: Amex Serve.com
« Reply #1097 on: August 10, 2014, 09:38:43 PM »
even though you are allowed, would withdrawing 2k a month cause a red flag?
I've never done it so I couldn't tell you, the most I've done is $400/day and $800/month. I can't imagine doing it once would be a problem (but again I don't have experience) but repeatedly doing it might. If you wanna be the guinea pig, be my guest, I'd love to know the results.
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Offline bsimchatomid

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Re: Amex Serve.com
« Reply #1098 on: August 11, 2014, 05:14:56 PM »
I just tried to load 500 to my serve on isis through cc and I got an error message "That transaction will cause you to exceed your daily limit (limitlink)
Anybody else have this issue? It also did not allow me to link my arrival card to serve. I had to call serve and after 15 minutes  a supervisor was able to link it.
I had the same problem I had to call chase to let it go through

Offline Centro

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Re: Amex Serve.com
« Reply #1099 on: August 11, 2014, 07:59:20 PM »
Any idea what the problem is?

Tried to load my account with my cc (used it yesterday to load $200 and went through) and got this;
« Last Edit: August 11, 2014, 08:36:00 PM by Centro »