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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385741 times)

Offline Joe4007

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Re: Amex Serve.com
« Reply #1140 on: August 14, 2014, 11:02:58 AM »
Anyone try logging out of their ISIS wallet so some1 else can sign up through it? i press "log out" and just says "please wait" forever
Did you end up working it out? I have no problem logging out, but when I open the app again it only allows me to sign in and there's no option of signing up for a new account.

Offline loveddeals

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Re: Amex Serve.com
« Reply #1141 on: August 14, 2014, 11:06:48 AM »
I have never bought Simon GCs, but read couple of days ago that they load just fine on Serve at WM. Is that still the case? Just need a confirmation before I hit the mall sometime tomorrow.

TIA.

Offline D93

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Re: Amex Serve.com
« Reply #1142 on: August 14, 2014, 12:16:52 PM »
Did you end up working it out? I have no problem logging out, but when I open the app again it only allows me to sign in and there's no option of signing up for a new account.
same problem. I logged out. But can't sign up for a new account

Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1143 on: August 14, 2014, 12:32:41 PM »
Can I start loading with a CC to Serve after opening account or do I need to wait till I get the card in the mail? (because account has been activated)

Offline D93

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Re: Amex Serve.com
« Reply #1144 on: August 14, 2014, 12:36:01 PM »
Can I start loading with a CC to Serve after opening account or do I need to wait till I get the card in the mail? (because account has been activated)
if you signed up through Isis, you can load $500 even before you get the real card. $400 day/max

Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1145 on: August 14, 2014, 12:41:20 PM »
if you signed up through Isis, you can load $500 even before you get the real card. $400 day/max
signed up on on serve.com

Offline D93

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Re: Amex Serve.com
« Reply #1146 on: August 14, 2014, 01:15:02 PM »
signed up on on serve.com
gotta wait til actual card arrives

Offline Yitz G

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Re: Amex Serve.com
« Reply #1147 on: August 14, 2014, 07:35:13 PM »
Couldnt agree more. B U T no one owes you anything; )

Try to get familiar... it will grow on you.  Then you can make meaningful contributions which will be welcomed by all!

-1
EDIT : HA- Sorry quoted wrong person. Just realized +1 for you
« Last Edit: August 14, 2014, 07:43:31 PM by Yitz G »
This is my happy place.

Offline chamdena

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Re: Amex Serve.com
« Reply #1148 on: August 14, 2014, 07:35:48 PM »

Offline Yitz G

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Re: Amex Serve.com
« Reply #1149 on: August 14, 2014, 07:44:16 PM »
This is my happy place.

Offline Yitz G

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Re: Amex Serve.com
« Reply #1150 on: August 14, 2014, 07:47:18 PM »
In general, Serve will only allow you to link a card that you are the primary account holder of, and not just an additional user (although I think I did see 1 report of success, that was just 1 lucky guy).

On that note......
-1
This is my happy place.

Offline chamdena

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Re: Amex Serve.com
« Reply #1151 on: August 14, 2014, 08:59:04 PM »
On that note......
-1
You were really itchy to cough out a -1 somewhere... ay?
You know what?  I give you credit. Better come onto the forums and vent a -1 anywhere than doing it at home on wife or kids;)

Offline Ephraimh

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Re: Amex Serve.com
« Reply #1152 on: August 14, 2014, 09:40:05 PM »

Did you end up working it out? I have no problem logging out, but when I open the app again it only allows me to sign in and there's no option of signing up for a new account.
same problem. I logged out. But can't sign up for a new account
Go to settings and clear the app data, or simply uninstall and reinstall again.

Offline Joe4007

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Re: Amex Serve.com
« Reply #1153 on: August 14, 2014, 09:43:52 PM »
Go to settings and clear the app data, or simply uninstall and reinstall again.
Can't uninstall it since it's a factory installed app, but I cleared the app data and even uninstalled all the updates bringing it back to its factory version and it still didn't work.

Offline Ephraimh

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Re: Amex Serve.com
« Reply #1154 on: August 14, 2014, 09:53:45 PM »

Can't uninstall it since it's a factory installed app, but I cleared the app data and even uninstalled all the updates bringing it back to its factory version and it still didn't work.
That's weird

Offline Joe4007

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Re: Amex Serve.com
« Reply #1155 on: August 14, 2014, 09:56:37 PM »
That's weird
Did it work for you? I'm speculating it's working with the SIM.

Offline dsw193

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Re: Amex Serve.com
« Reply #1156 on: August 14, 2014, 10:08:26 PM »
Yeah the Isis account is tied to the sim and Phone number.
If you want to switch the phone number or sim you need to call isis support and ask them to delete you account.
You can take out the sim and put it in any other phone and pull your isis account.
It will restore your cards to the new phone.
If it's a phone that had not been used before you will have to re add your serve card. But all others will transfer.

Offline ari2955

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Re: Amex Serve.com
« Reply #1157 on: August 14, 2014, 10:08:53 PM »
In general, Serve will only allow you to link a card that you are the primary account holder of, and not just an additional user (although I think I did see 1 report of success, that was just 1 lucky guy).

On that note......
-1

What exactly are you disagreeing with?

Offline nobiggy

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Re: Amex Serve.com
« Reply #1158 on: August 15, 2014, 01:37:19 AM »
is the following risky?
2 serve cards load with 2 cc's.
However when i pay back the cc bill I pay the cc of the one used to fill the OTHER serve card and likewise for both.

Offline kangarruu

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Re: Amex Serve.com
« Reply #1159 on: August 15, 2014, 06:30:55 AM »
is the following risky?
2 serve cards load with 2 cc's.
However when i pay back the cc bill I pay the cc of the one used to fill the OTHER serve card and likewise for both.

I've been doing this with no problems.