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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385920 times)

Offline sb613

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Re: Amex Serve.com
« Reply #1340 on: September 05, 2014, 06:50:59 AM »
How long dose it take to receive the actual cards after signing up?

Offline D93

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Re: Amex Serve.com
« Reply #1341 on: September 05, 2014, 08:45:15 AM »
How long dose it take to receive the actual cards after signing up?
under a week

Offline cozmohoot

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Re: Amex Serve.com
« Reply #1342 on: September 05, 2014, 12:43:29 PM »
Can i do anything with isis while I wait for my card to come?

Offline avrumy22

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Re: Amex Serve.com
« Reply #1343 on: September 05, 2014, 12:48:14 PM »
Just got my NFC chip. Now I sign up for ISIS though the app?

Can I load GC online or phone, or only in store?

Offline dpk4588

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Re: Amex Serve.com
« Reply #1344 on: September 05, 2014, 01:30:06 PM »
Can I load GC online or phone, or only in store?
Only in store
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Offline incendia

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Re: Amex Serve.com
« Reply #1345 on: September 05, 2014, 03:08:50 PM »
can I load Serve at FD with a vanilla card or does it have the same issues as Walmart?

Offline nobiggy

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Re: Amex Serve.com
« Reply #1346 on: September 05, 2014, 03:11:18 PM »
can I load Serve at FD with a vanilla card or does it have the same issues as Walmart?

yes you can load a vanilla card. (up-thread it's discussed) People's experience are that you can't load more than 499.99 a day.

Offline ckmk47

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Re: Amex Serve.com
« Reply #1347 on: September 05, 2014, 03:11:53 PM »
can I load Serve at FD with a vanilla card or does it have the same issues as Walmart?
didn't used to
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Offline dpk4588

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Re: Amex Serve.com
« Reply #1348 on: September 05, 2014, 03:17:19 PM »
can I load Serve at FD with a vanilla card or does it have the same issues as Walmart?

I did it on Tuesday @ FD for $500. No problem.
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Offline smaxber

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Re: Amex Serve.com
« Reply #1349 on: September 05, 2014, 04:02:51 PM »
How long does one need to wait when canceling regular serve to sign up for Isis?
I know between BB-> serve it's 1 hour

Offline cozmohoot

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Re: Amex Serve.com
« Reply #1350 on: September 05, 2014, 04:08:32 PM »
How long does one need to wait when canceling regular serve to sign up for Isis?
I know between BB-> serve it's 1 hour
You have to cancel serve to get isis w serve?

Offline googwallet

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Re: Amex Serve.com
« Reply #1351 on: September 05, 2014, 04:29:46 PM »
You have to cancel serve to get isis w serve?
Yup, simply getting isis won't increase your limits, you need to sign up from the isis app to get the isis benefits.

Offline dpk4588

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Re: Amex Serve.com
« Reply #1352 on: September 05, 2014, 04:38:49 PM »
How long does one need to wait when canceling regular serve to sign up for Isis?
I know between BB-> serve it's 1 hour
I did it in a few minutes, but make sure your acct is actually closed
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Offline cozmohoot

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Re: Amex Serve.com
« Reply #1353 on: September 05, 2014, 05:10:22 PM »
Yup, simply getting isis won't increase your limits, you need to sign up from the isis app to get the isis benefits.
I just cancelled bb and signed up for serve. Card is in the mail. So I should cancel serve and sign up through isis?

Offline smaxber

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Re: Amex Serve.com
« Reply #1354 on: September 05, 2014, 05:38:23 PM »
I did it in a few minutes, but make sure your acct is actually closed

I got the higher limits the tmobile sign up bounus and the isis referral bonus
If you don't already have Isis PM me your email address and I can refer you for a $10 Amazon gc
How do you make sure it's ACTUALLY closed

Offline incendia

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Re: Amex Serve.com
« Reply #1355 on: September 05, 2014, 05:48:17 PM »
How do you make sure it's ACTUALLY closed

You need to get an email that says it's closed

Offline ranhan429

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Re: Amex Serve.com
« Reply #1356 on: September 05, 2014, 06:23:01 PM »
Any success with setting up ISIS from US and loading via Israel?
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Offline D93

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Re: Amex Serve.com
« Reply #1357 on: September 06, 2014, 02:10:11 PM »
Any success with setting up ISIS from US and loading via Israel?
Yes. Because you don't need to load through Isis. Just sign up through Isis, then you could load from cc via serve's website

Offline googwallet

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Re: Amex Serve.com
« Reply #1358 on: September 07, 2014, 12:52:08 AM »
Any way around this?
It looks like Citi is blocking the transaction but not for security reasons because the card will still working for other things

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Re: Amex Serve.com
« Reply #1359 on: September 07, 2014, 01:11:47 AM »
Any way around this?
It looks like Citi is blocking the transaction but not for security reasons because the card will still working for other things
Maybe try a lower amount
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