Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385629 times)

Offline rockstarhockstar

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Re: Amex Serve.com
« Reply #1480 on: September 15, 2014, 08:07:58 PM »
On hold with serve reps. Why can't I load 500.? Signed up through isis
I don't know, but I once tried with SP and it didn't work, a different time they said that I have to verify my card by sending them proof of ID

Offline rockstarhockstar

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Re: Amex Serve.com
« Reply #1481 on: September 15, 2014, 08:13:11 PM »
Family dollar says they can accept amex serve, but cannot load them, effective today. They said that its system wide due to some 'money scam,. Anybody else get that?
I was at FD today and I loaded my Serve with a one vanilla, this was at 7:32pm. The lady was hesitant to load it with a card, apparently they were sent an email saying that cards can only be loaded with Cash.. Baruch Hashem one the other cashiers gave her a short and sweet 'musser scmooze' and she let me load it.
« Last Edit: September 15, 2014, 08:19:03 PM by rockstarhockstar »

Offline cozmohoot

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Re: Amex Serve.com
« Reply #1482 on: September 15, 2014, 08:13:24 PM »
I don't know, but I once tried with SP and it didn't work, a different time they said that I have to verify my card by sending them proof of ID
Thanks. They said my chase ua card actually declined and it's not a serve issue. Gotta call chase now

Offline rockstarhockstar

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Re: Amex Serve.com
« Reply #1483 on: September 15, 2014, 08:16:40 PM »
Thanks. They said my chase ua card actually declined and it's not a serve issue. Gotta call chase now
They told me the same thing, I called chase and they said my card is on fraud alert because I didn't enter the right info, I'm sure I did the first time but I tried again, just to be sure, after they removed the alert and it still didn't work. Then I tried with Barclay's A+ and British Airways, both worked for 500.

Offline cozmohoot

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Re: Amex Serve.com
« Reply #1484 on: September 15, 2014, 08:37:53 PM »
They told me the same thing, I called chase and they said my card is on fraud alert because I didn't enter the right info, I'm sure I did the first time but I tried again, just to be sure, after they removed the alert and it still didn't work. Then I tried with Barclay's A+ and British Airways, both worked for 500.
Just told me same thing. Will try again soon
Edit. Exactly what you did I just did. Ua card doesn't work on my serve but ba just went through fine for 498.00.
Anyone else have issues with specific cards?
« Last Edit: September 15, 2014, 08:45:06 PM by cozmohoot »

Online ckmk47

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Re: Amex Serve.com
« Reply #1485 on: September 15, 2014, 09:02:21 PM »
Well, just went half a mile to the next Family Dollar. No problem at all loading  the Serve.
thanks.  you scared me.
My favorite cause: cssy.org

Offline ah

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Re: Amex Serve.com
« Reply #1486 on: September 16, 2014, 12:16:18 AM »
My ISIS app icon just changed :)

Offline avrumy22

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Re: Amex Serve.com
« Reply #1487 on: September 16, 2014, 12:56:51 AM »
So your total loading limit per month, if using all 3 methods is $7K.


I have 5k in GC and 1500 in online load. =6500. what am i missin?

Offline lfas25

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Re: Amex Serve.com
« Reply #1488 on: September 16, 2014, 01:14:08 AM »
So your total loading limit per month, if using all 3 methods is $7K.


I have 5k in GC and 1500 in online load. =6500. what am i missin?

$1500 DC
I only paid 15% by switching to dansdeals

Offline Joe4007

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Re: Amex Serve.com
« Reply #1489 on: September 16, 2014, 01:16:29 AM »
So your total loading limit per month, if using all 3 methods is $7K.


I have 5k in GC and 1500 in online load. =6500. what am i missin?
The wiki doesn't include ISIS limits and it's:

5k at Walmart, etc.
1k online via CC
1k online via DC

Offline dalutulak

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Re: Amex Serve.com
« Reply #1490 on: September 16, 2014, 02:02:46 AM »
-when you say that you can load serve with up to $1,000/month with a DC does that really mean a GC? (or else whats the point, right?)

-and if so ^ is the info that you fill out on serve different when filling up with a DC then when you fill up using a GC?

-and can you send the money to a bank account?

Offline D93

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Re: Amex Serve.com
« Reply #1491 on: September 16, 2014, 02:04:07 AM »
-when you say that you can load serve with up to $1,000/month with a DC does that really mean a GC? (or else whats the point, right?)

-and if so ^ is the info that you fill out on serve different when filling up with a DC then when you fill up using a GC?

-and can you send the money to a bank account?
no you cannot use the DC feature for GC (unless u wanna have your account shut down)
READ THE WIKI
Quote
Debit Cards linked to Serve: $200/day up to 1000/month ON LINE.  BUT only a permanent DC with your name on it. (NOT GCs)

And yes - you can withdraw funds to a bank account, same as bb, just do it moderately
(I added this to the wiki. It was on the bb wiki but not on the serve wiki)
« Last Edit: September 16, 2014, 02:14:03 AM by D93 »

Offline avrumy22

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Re: Amex Serve.com
« Reply #1492 on: September 16, 2014, 08:17:58 AM »
$1500 DC

What does that do? What DC gives points?

Offline yakov116

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Re: Amex Serve.com
« Reply #1493 on: September 16, 2014, 08:35:50 AM »
What does that do? What DC gives points?
A refillable debit card that you can fill up with a credit card

Money talks...mine says goodbye!

Offline @Yehuda

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Re: Amex Serve.com
« Reply #1494 on: September 16, 2014, 08:51:59 AM »
The app was already on the phone. Once I was done, I logged out and cleared the cache of the app.
Can you explain how to clear the cache? I'm not familiar with Androids.

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #1495 on: September 16, 2014, 09:12:09 AM »
Can you explain how to clear the cache? I'm not familiar with Androids.
Go into settings, apps, find the isis app. There will be 2 buttons, one says clear data and one says clear cache. Tap both.

Offline @Yehuda

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Re: Amex Serve.com
« Reply #1496 on: September 16, 2014, 09:12:52 AM »
Go into settings, apps, find the isis app. There will be 2 buttons, one says clear data and one says clear cache. Tap both.
Thanks!! Going to attempt this today if the rain calms down.

Offline AnonymousUser

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Re: Amex Serve.com
« Reply #1497 on: September 16, 2014, 09:14:12 AM »
Thanks!! Going to attempt this today if the rain calms down.
I'm waiting for the TR. :) If it's easy, maybe I'll try it too. I just have to find a phone that hasn't been used by another ddfer first. :D

Offline davidd75

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Re: Amex Serve.com
« Reply #1498 on: September 16, 2014, 09:28:48 AM »
A refillable debit card that you can fill up with a credit card

which debit card is out there that i can refill with a cc?

Offline yakov116

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Re: Amex Serve.com
« Reply #1499 on: September 16, 2014, 09:46:59 AM »
which debit card is out there that i can refill with a cc?
Do some research and you will find

Money talks...mine says goodbye!