Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 843674 times)

Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1800 on: October 05, 2014, 11:04:53 AM »
Most people had this issue on the 2'nd and it turned out posting as a purchase.
but for me something changed on the 4th and I am still hesitant to do it at this point unless I hear from others from here and on that it is posting as a purchase.

Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1801 on: October 05, 2014, 11:05:14 AM »
What Chase card are you using?
freedom

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1802 on: October 05, 2014, 11:11:08 AM »
Sorry for insulting you.
Now we can move forward.
I just found a new supply of forks!

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1803 on: October 05, 2014, 11:12:00 AM »
but for me something changed on the 4th and I am still hesitant to do it at this point unless I hear from others from here and on that it is posting as a purchase.
If you feel that way then just wait. There is no rush at this point.
I just found a new supply of forks!

Offline cozmohoot

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Re: Amex Serve.com
« Reply #1804 on: October 05, 2014, 11:31:35 AM »
Maybe not relevant but i have 2 serve accounts and both set off fraud alerts when trying to load with chase ib and freedom and then ba. Could that be why some are getting decided message?

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1805 on: October 05, 2014, 11:35:49 AM »
Maybe not relevant but i have 2 serve accounts and both set off fraud alerts when trying to load with chase ib and freedom and then ba. Could that be why some are getting decided message?
Yes. Can you check the merchant category for last months loads and ones you did 10/2 or later? This would help to figure out what is going on.
I just found a new supply of forks!

Offline kangarruu

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Re: Amex Serve.com
« Reply #1806 on: October 05, 2014, 11:41:44 AM »
Not to change the topic, but us New Yorkers might have another alternative to Serve soon: Target REDcard. Up to $5k per month "cash" loads at Target.

HT: FM

Offline SPLP

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Re: Amex Serve.com
« Reply #1807 on: October 05, 2014, 11:41:49 AM »
Yes. Can you check the merchant category for last months loads and ones you did 10/2 or later? This would help to figure out what is going on.

what shows on my chase card

    10/05/2014       Pending    AMERICAN EXPRESS SERVE       $200.00
   10/04/2014       Pending    AMERICAN EXPRESS SERVE       $200.00

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1808 on: October 05, 2014, 11:49:42 AM »
what shows on my chase card

    10/05/2014       Pending    AMERICAN EXPRESS SERVE       $200.00
   10/04/2014       Pending    AMERICAN EXPRESS SERVE       $200.00
When they post you should be able to drill down on them to show the merchant category. Can you check last months that way?

I am in the blind here as I don't use the CC load feature. Only trying to figure this out to help you all.
I just found a new supply of forks!

Offline SPLP

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Re: Amex Serve.com
« Reply #1809 on: October 05, 2014, 11:50:38 AM »
Went to serve for first time  to pay --entered info on chase credit cards -gave acct nbr etc

 I see

   
Delivery Date  October 07, 2014
"]Need it sooner? You can also use your Serve® Card number to pay bills on merchant websites"


csr said will be sent a check since gives October 07, 2014 pay date

if this is by check-- how do I  do electronic --

serve csr said register  on chase site -- can not register  serve card  like a bank account  as need a routing number for serve to enter on chase

HOW do U pay chase electronic?

Offline D93

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Re: Amex Serve.com
« Reply #1810 on: October 05, 2014, 12:18:24 PM »
What is so hard to go to serve.com and use their bill pay to send a payment to "chase credit cards"?

Offline SPLP

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Re: Amex Serve.com
« Reply #1811 on: October 05, 2014, 12:21:30 PM »
What is so hard to go to serve.com and use their bill pay to send a payment to "chase credit cards"?

I know how I can have serve send payment  via check -- can not figure out how to have credit card paid electronically --how do you set it up to be paid electronically ?

Offline D93

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Re: Amex Serve.com
« Reply #1812 on: October 05, 2014, 12:23:04 PM »
I know how I can have serve send payment  via check -- can not figure out how to have credit card paid electronically --how do you set it up to be paid electronically ?
huh? The "bill pay" is sent electronically

Offline SPLP

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Re: Amex Serve.com
« Reply #1813 on: October 05, 2014, 12:34:48 PM »
huh? The "bill pay" is sent electronically

so why do I get this? "]Need it sooner? You can also use your Serve® Card number to pay bills on merchant websites"

and why  2 different csr tells me via mail

Offline D93

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Re: Amex Serve.com
« Reply #1814 on: October 05, 2014, 01:06:38 PM »
so why do I get this? "]Need it sooner? You can also use your Serve® Card number to pay bills on merchant websites"

and why  2 different csr tells me via mail
no idea what you're talking about.. I go to serve.com and use their bill pay, put my cc numbers and magically my cc is paid a few days later.