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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385454 times)

Offline mgarfin

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Re: Amex Serve.com
« Reply #2080 on: October 21, 2014, 04:07:09 PM »
Anyone get softcard on Verizon Prepaid?

Offline MosheD

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Re: Amex Serve.com
« Reply #2081 on: October 21, 2014, 04:14:51 PM »
Can't load online from my buxx card. Think it's related?  >:(
+1
What's the error message you get?
By me Online it says problem with visa (buxx)...

Offline eli.f

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Re: Amex Serve.com
« Reply #2082 on: October 21, 2014, 04:20:40 PM »
+1
What's the error message you get?
By me Online it says problem with visa (buxx)...

I'd call US bank.

Offline churnbabychurn

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Re: Amex Serve.com
« Reply #2083 on: October 21, 2014, 04:22:16 PM »
Has anyone ever closed their account online?

Can i reapply a min later on the app?
yup.
Maybe 5 min..

Offline rots5

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Re: Amex Serve.com
« Reply #2084 on: October 21, 2014, 04:24:12 PM »
If you have any questions please search and then ask. PM me for detailed help.

Offline MosheD

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Re: Amex Serve.com
« Reply #2085 on: October 21, 2014, 04:31:41 PM »
I'd call US bank.
It's Nationwide but I'll try.

Offline MRTHNMAN

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Re: Amex Serve.com
« Reply #2086 on: October 21, 2014, 08:10:32 PM »
sorry if this has been covered , but is it possible to load mastercard gift cards to serve at family dollar , do I need a PIN to do this ?

Offline username

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Re: Amex Serve.com
« Reply #2087 on: October 21, 2014, 09:34:54 PM »
sorry if this has been covered , but is it possible to load mastercard gift cards to serve at family dollar , do I need a PIN to do this ?
yes. Iirc, you need a pin.
^^^

Offline MRTHNMAN

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Re: Amex Serve.com
« Reply #2088 on: October 21, 2014, 09:38:53 PM »
How do you set up a pin for a mastercard giftcard that was bought at staples ?

Offline Marco Polo

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Re: Amex Serve.com
« Reply #2089 on: October 21, 2014, 09:40:14 PM »
How do you set up a pin for a mastercard giftcard that was bought at staples ?
You should be able to call and set it that way.
Quaerite et Invenietis.

Offline Talmid Muvhak

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Re: Amex Serve.com
« Reply #2090 on: October 21, 2014, 09:50:15 PM »
I don't recall with the staples ones but with the supermarket ones sometimes there is another paper in the package with the PIN on it.
וצדיק באמונתו יחיה

Offline D93

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Re: Amex Serve.com
« Reply #2091 on: October 22, 2014, 01:48:57 AM »
How do you set up a pin for a mastercard giftcard that was bought at staples ?
it states clearly on the back of the package how to set it up. There's a number to call and it will put you through an automated system

Offline Red

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Re: Amex Serve.com
« Reply #2092 on: October 22, 2014, 02:56:21 AM »
+1
What's the error message you get?
By me Online it says problem with visa (buxx)...
Yup, same error. buxx says no issue on their end and they don't see that a charge was attempted. Serve, after speaking with the technical department acknowledged that there's a problem and they're "working" on it but have no time frame by when it will be fixed.  >:(

Offline MosheD

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Re: Amex Serve.com
« Reply #2093 on: October 22, 2014, 03:11:19 AM »
Yup, same error. buxx says no issue on their end and they don't see that a charge was attempted. Serve, after speaking with the technical department acknowledged that there's a problem and they're "working" on it but have no time frame by when it will be fixed.  >:(

It seems like they are shutting down every form of ms from E"y
Wanna fly to America and pick me up a red card?

Offline eli.f

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Re: Amex Serve.com
« Reply #2094 on: October 22, 2014, 03:29:48 AM »

It seems like they are shutting down every form of ms from E"y
Wanna fly to America and pick me up a red card?
What can you do with a redcard from E.Y.?

Offline MosheD

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Re: Amex Serve.com
« Reply #2095 on: October 22, 2014, 03:38:35 AM »
What can you do with a redcard from E.Y.?
Taka a good kasha...
As to serve from buxx, same problem when I tried to load to bb just now albeit different error msg
This sux I've got quite a few new cc's and I can't even get staple deal to work right

Offline eli.f

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Re: Amex Serve.com
« Reply #2096 on: October 22, 2014, 03:43:10 AM »
Taka a good kasha...
As to serve from buxx, same problem when I tried to load to bb just now albeit different error msg
This sux I've got quite a few new cc's and I can't even get staple deal to work right
Meanwhile, there are quit a few card that still work with Serve. I'll hope for the best.

Offline Tzvi s

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Re: Amex Serve.com
« Reply #2097 on: October 22, 2014, 03:47:13 AM »
Hi I just tried to load serve with gc at family dollar in crown heights and was told they only take cash anybody know a good family dollar to go to?  please thanks

Offline YG

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Re: Amex Serve.com
« Reply #2098 on: October 22, 2014, 09:46:36 AM »

so I did all this gave em all the information then was able to add more money but now again get this message trying to add with cc: You have the following errors. We're sorry, something went wrong! Please try again.  Any ideas what is wrong now?
i got the exact same message when trying to link CCs last night both to wife's account and to mine. Called Barclays and they said there is no issue in their end. Called serve fraud dept and they said it's not a fraud issue so they connected me to CS. CSR tried adding card manually and it didn't work so he put me on hold while he spoke to tech support who got it to work. Then had wife authorize me to talk to him and we went through the identical procedure.

Had to give him all my CC info which I wasn't so happy about - especially considering that he's clearly sitting in a call. Center in a country that is infamous for abusing peoples CCs.

I could cancel the CC and get a new one but it won't help b/c then this one won't work on serve and I'll have to go through the same procedure with serve CS again and I'll be back to square 1.

Offline ranhan429

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Re: Amex Serve.com
« Reply #2099 on: October 22, 2014, 09:57:53 AM »

It seems like they are shutting down every form of ms from E"y
Wanna fly to America and pick me up a red card?
Why cant u load serve from Israel? I did it the begining of thid month, just arrived back will try to do the rest today.
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