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« Last edited by jj1000 on March 14, 2018, 12:45:51 PM »

Author Topic: Chase Freedom Unlimited Master Thread  (Read 42743 times)

Offline ffam

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Re: Chase Freedom Unlimited Master Thread
« Reply #300 on: October 15, 2020, 12:42:21 AM »
I signed up for the Freedom Unlimited for the 5x Grocery. When I got my first statement it was just giving me the regular 1.5. I called to see why that was happening and the rep started telling me that there is no such thing as the 5x on grocery. I directed him chase.com where it clearly was still showing that this was the signup promotion. He said he will put a note in my account to make sure it gets updated. I just received a letter from chase telling me they are confirming that this promotion expired and will not be receiving the 5x on groceries.

Anyone else had this? Any tips on what I can do next?

I already have a Freedom Unlimited and only signed up specifically for this bonus.

Offline Tracylach

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Re: Chase Freedom Unlimited Master Thread
« Reply #301 on: November 15, 2020, 12:24:22 AM »
I signed up for the Freedom Unlimited for the 5x Grocery. When I got my first statement it was just giving me the regular 1.5. I called to see why that was happening and the rep started telling me that there is no such thing as the 5x on grocery. I directed him chase.com where it clearly was still showing that this was the signup promotion. He said he will put a note in my account to make sure it gets updated. I just received a letter from chase telling me they are confirming that this promotion expired and will not be receiving the 5x on groceries.

Anyone else had this? Any tips on what I can do next?

I already have a Freedom Unlimited and only signed up specifically for this bonus.
Did you ever get this resolved?  I had the same issue, and was never able to speak to a person directly about it.  I had to call back  to find out what was written in my notes.

Offline Esther

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Re: Chase Freedom Unlimited Master Thread
« Reply #302 on: Today at 08:09:29 PM »
I signed up for this card last week and still have not received it. I want to use it to book a flight but the Chase rep I spoke to said she can't give me the expiration or CVV. Any options or am I forced to use another card?

As a side note, if I do use another card, am I able to change payment on a United reservation assuming I receive it before my flight?