Author Topic: cancelled flight help  (Read 3101 times)

Offline MnM1130

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cancelled flight help
« on: March 28, 2011, 05:22:09 PM »
My brother had a ticket on elal flying tom TLV to Ukraine this afternoon for a week.
He boarded the plane and they informed them they have to get off cus their plane was broken.
They offered him a free ticket anywhere in Europe to use within the year up to 6 hours worth of travel, and he also got a free hotel room for the night a ride there and free meals, and of course a flight out early in the AM.. i think he was taken care of very nicely...
But- im still jewish...and was wondering if we can get anything else from this?
The ticket was booked under my card im unsure of which one- either starwood or delta gold card...
from experience is this the best that will come.. or is it possible to get anything more(im jewish i knowwwwww!!!!)

Offline SuperFlyer

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Re: cancelled flight help
« Reply #1 on: March 28, 2011, 05:30:48 PM »
My brother had a ticket on elal flying tom TLV to Ukraine this afternoon for a week.
He boarded the plane and they informed them they have to get off cus their plane was broken.
They offered him a free ticket anywhere in Europe to use within the year up to 6 hours worth of travel, and he also got a free hotel room for the night a ride there and free meals, and of course a flight out early in the AM.. i think he was taken care of very nicely...
But- im still jewish...and was wondering if we can get anything else from this?
The ticket was booked under my card im unsure of which one- either starwood or delta gold card...
from experience is this the best that will come.. or is it possible to get anything more(im jewish i knowwwwww!!!!)

dont forget that elal are also jews.

through some glitch in the system they decided to compensate your brother nicely.

dont wake up their real instincts...

Offline myb821

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Re: cancelled flight help
« Reply #2 on: March 28, 2011, 05:32:47 PM »
dont forget that elal are also jews.

through some glitch in the system they decided to compensate your brother nicely.

dont wake up their real instincts...
+1

Offline MnM1130

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Re: cancelled flight help
« Reply #3 on: March 28, 2011, 05:38:36 PM »
i was questioning more about the credit card compensation... will i have any luck with that?

Offline SuperFlyer

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Re: cancelled flight help
« Reply #4 on: March 28, 2011, 05:43:52 PM »
i was questioning more about the credit card compensation... will i have any luck with that?

do they have an insurance, plus did you brother get something in writing?

Offline Chaikel

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Re: cancelled flight help
« Reply #5 on: March 28, 2011, 05:50:24 PM »
(im jewish i knowwwwww!!!!)
That's beyond jewish, bordering on Israeli
Create professional looking itineraries.
Check out eliteitinerary.com

Offline MnM1130

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Re: cancelled flight help
« Reply #6 on: March 28, 2011, 05:52:09 PM »
That's beyond jewish, bordering on Israeli
LOL hey.. best of both worlds....and yes. i push to get on busses.

Offline how

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Re: cancelled flight help
« Reply #7 on: March 28, 2011, 05:54:52 PM »
dont forget that elal are also jews.

through some glitch in the system they decided to compensate your brother nicely.

dont wake up their real instincts...
+2
Im surprised you got what you got. maybe the plane was full of radiation or something

Offline SuperFlyer

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Re: cancelled flight help
« Reply #8 on: March 28, 2011, 05:59:12 PM »
+2
Im surprised you got what you got. maybe the plane was full of radiation or something

+1 and they made him sign a waiver + disclaimer first.

Offline yare

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Re: cancelled flight help
« Reply #9 on: March 28, 2011, 08:03:21 PM »
+2
Im surprised you got what you got. maybe the plane was full of radiation or something
+3  don't blame this on you're being jewish, we all are; you're greedy.

Offline MnM1130

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Re: cancelled flight help
« Reply #10 on: March 29, 2011, 07:56:33 AM »
+3  don't blame this on you're being jewish, we all are; you're greedy.
nope. not greedy.
remember this isnt even for me... just like to get my moneys worth.
If you try... you never fail. you may just end up with an answer you didnt want... but u never fail

Offline yare

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Re: cancelled flight help
« Reply #11 on: March 29, 2011, 08:41:20 AM »
nope. not greedy.
remember this isnt even for me... just like to get my moneys worth.
you got that when they put you're brother up at a hotel and payed for his meals and got him out on the am flight.  then he got a free ticket to europe, that's already more than your moneys worth by a nice bit.  now it's just greed.  and, as you said, the ticket wasn't even for you. and you're looking to make money on the deal? lol. 
If you try... you never fail. you may just end up with an answer you didnt want... but u never fail
nice, cheesy.  i'm not sure why you're coloring this in corny inspirational speeches, but, hey, whatever helps ya feel better.

Offline YOSEF

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Re: cancelled flight help
« Reply #12 on: March 29, 2011, 08:52:55 AM »
I don't feel the OP is being greedy.
Airlines offer compensation to make people happy and leave them with a good taste. The OP is simply asking for any help getting whatever compensation the airline offers.
In addition, while the whole story wasn't spelled out, what was, was that the OP's brother BOARDED THE PLANE, and then was informed of the flight cancellation. I would EXPECT to be compensated for any additional cost straight off the bat (most of my food bill and hotel).
Then there are two other issues that ElAl should have to/want to deal with: they messed up and should compensate the customer "to make it right" (think free overnight shipping when a company messes up an order), and also they might want to keep the customer happy, and as a gratuity extend something.
It sounds to me like a flight to Europe is the middle level of "we messed up, and we owe you compensation", and the OP wants the last one of "we want to keep you as a customer".

Offline MnM1130

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Re: cancelled flight help
« Reply #13 on: March 29, 2011, 08:58:13 AM »
you got that when they put you're brother up at a hotel and payed for his meals and got him out on the am flight.  then he got a free ticket to europe, that's already more than your moneys worth by a nice bit.  now it's just greed.  and, as you said, the ticket wasn't even for you. and you're looking to make money on the deal? lol.  nice, cheesy.  i'm not sure why you're coloring this in corny inspirational speeches, but, hey, whatever helps ya feel better.
seriously? ok dude.. thanks for ur help. u can go back to unhappysville now...

Offline MnM1130

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Re: cancelled flight help
« Reply #14 on: March 29, 2011, 09:04:54 AM »
i think i have every right to see from others if im being compensated accordingly.
And as i repeat numerous times- how is it im being greedy when im looking out for my brothers interest?
And i also stated that I KNOW hes getting compensated well, but just makin sure theres nothin major im missing, and i was totally happy with what they were giving him.
If you have no interesting info on the matter- keep ur feelings to urself maybe. Or share ur feelings and just know your totally missing the point.

Offline yare

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Re: cancelled flight help
« Reply #15 on: March 29, 2011, 09:27:50 AM »
dont forget that elal are also jews.

through some glitch in the system they decided to compensate your brother nicely.

+1
That's beyond jewish, bordering on Israeli
+2
Im surprised you got what you got. maybe the plane was full of radiation or something
i'm missing the point?  it seems like everyone thinks you might be the one missing it.   

Offline MnM1130

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Re: cancelled flight help
« Reply #16 on: March 29, 2011, 10:02:52 AM »
i'm missing the point?  it seems like everyone thinks you might be the one missing it.   
nice comeback. ur rite. mayb im missing my own point.

Offline YOSEF

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Re: cancelled flight help
« Reply #17 on: March 29, 2011, 10:09:30 AM »
Yare,
You quoted the whole spectrum of people, some of who just seem to think that ELAL is cheap...
Maybe Chaikel would agree with you, maybe...

Offline yare

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Re: cancelled flight help
« Reply #18 on: March 29, 2011, 10:19:39 AM »
i think it was a mix of elal usually being cheap, and this time being generous.    and the fact that the post has been up for a day and not one person has voiced ideas for the op to "to get his money's worth" says more than words.                    the op's not alone in the boat though, there was a post from a guy who got 50k amex mr from the plat card and then had the nerve to ask them to pay him $450 to not cancel the card.  sounds about the same speed to me.   

Offline Dan

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Re: cancelled flight help
« Reply #19 on: March 29, 2011, 10:23:46 AM »
My 2 cents-be happy with the generous compensation already promised and move on.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.