Look at this response.
Thank you for reaching out to us again. I apologize for the delay. It looks like the your account was flagged for abusing our AMEX promotion. There were several orders placed under this account using several different AMEX credit cards. This type of purchase behavior has been linked to high risk of fraud and the payment processor(AMEX) agrees.
If you would like to make a purchase please use a credit card you have already used to place an order and we will be able to process the order.
Please let me know if you have any other questions.
Adri 🐰
Customer Service Associate
Boxed Wholesale