I was emailed by someone in the corporate office. This was their response after sending them my email confirmation and screen shot of the website. Note how she says that what I ordered was a refurbished phone!
Response email (08/17/2016 06:12 PM)
Hi Werth-it,
We would like to thank you for contacting us here at Walmart.com in regards to your issue. My name is Cindy and I am one of the Supervisors here in the Corporate Department. I am terribly sorry for the inconvenience this has caused you. Unfortunately, we are not able to exchange the item for a new Iphone. The item that you requested was Refurbished. I will be happy to issue a 15% refund which is the amount of $44.85. Once you provide us an acceptance of this adjustment it will receive within 5 days back to the original method of payment.
If you have additional questions, please reply to this email and we'll be happy to assist.
Sincerely,
Cindy L.