I applied for the tsa global entry as its refunded by amex, but I want to downgrade back to the amex gold before the $450 annual fee hits. I SM'd them if they can expedite the refund on it & the below was the reply.. Should I downgrade the card & not risk the annual fee to hit? I upgraded to platinum like 10 days ago.
I understand your point, however, I?d like to inform you that the credit for US Customs TrustedTraveler is automatically issued by the system.
There is no manual in intervention. I kindly request you to wait for the stipulated time frame.
If you do not see the credit posted, please let us know and we will surely review your account.
Your understanding is highly appreciated.
Sincerely,
Ritika Manchanda
Email Servicing Team
American Express Customer Care