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IHG Platinum Elite. Anyone With Similar Experience ?
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Topic: IHG Platinum Elite. Anyone With Similar Experience ? (Read 1138 times)
ohiojeans
Dansdeals Gold Elite
Join Date: Mar 2011
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IHG Platinum Elite. Anyone With Similar Experience ?
«
on:
September 01, 2016, 03:49:47 PM »
I recently made a long distance trip . I called IHG to reserve a Holiday Inn Express for a stop over for my way there . On the phone IHG explained to me as a benefit of my status i If there is a room available they will upgrade me . I walked in to the hotel and asked the front desk lady what’s available . She pulled out a chart and showed me some suites . I then told her I have a reservation and asked for a upgrade . She replies ohh I am so sorry there is nothing I can do .
The way back I stayed in a Staybridge Suites. Again I called IHG. Again they explained to me that as long as there is a room available they will upgrade me . I called the hotel without mentioning my reservation . I asked them if there are any larger Suites available . they responded yes . I then told them that I made a reservation with the main IHG office . Can I be upgraded to the larger Suite . The lady on the phone says sorry I don’t have time and hangs up the phone.
I am wondering if this upgrade policy is one big scam as they can always say its based on availability and then always claim nothing is available
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MosheD
Dansdeals Lifetime Platinum Elite
Join Date: Aug 2011
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Re: IHG Platinum Elite. Anyone With Similar Experience ?
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Reply #1 on:
September 01, 2016, 03:54:51 PM »
yes. IHG status is practically useless IME
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dpk4588
Dansdeals Lifetime Platinum Elite
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Location: New York
Re: IHG Platinum Elite. Anyone With Similar Experience ?
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Reply #2 on:
September 01, 2016, 03:56:27 PM »
The only 2 times I've stayed at IHG properties since I became Platinum Elite, I was upgraded both times. But I'm assuming that there are some sort of capacity controls on the suite upgrades they can give.
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Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
-Albert Einstein
12HRS
Dansdeals Lifetime Presidential Platinum Elite
Join Date: Jun 2013
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Re: IHG Platinum Elite. Anyone With Similar Experience ?
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Reply #3 on:
September 01, 2016, 09:00:24 PM »
just had a real nice upgrade at intercontinental monterey with platinum elite.
intercontinental san francisco spire elite just a higher floor
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IHG Platinum Elite. Anyone With Similar Experience ?