Chase Freedom Unlimited Master Thread

[ffam]

I signed up for the Freedom Unlimited for the 5x Grocery. When I got my first statement it was just giving me the regular 1.5. I called to see why that was happening and the rep started telling me that there is no such thing as the 5x on grocery. I directed him chase.com where it clearly was still showing that this was the signup promotion. He said he will put a note in my account to make sure it gets updated. I just received a letter from chase telling me they are confirming that this promotion expired and will not be receiving the 5x on groceries.

Anyone else had this? Any tips on what I can do next?

I already have a Freedom Unlimited and only signed up specifically for this bonus.

[Tracylach]

I signed up for the Freedom Unlimited for the 5x Grocery. When I got my first statement it was just giving me the regular 1.5. I called to see why that was happening and the rep started telling me that there is no such thing as the 5x on grocery. I directed him chase.com where it clearly was still showing that this was the signup promotion. He said he will put a note in my account to make sure it gets updated. I just received a letter from chase telling me they are confirming that this promotion expired and will not be receiving the 5x on groceries.

Anyone else had this? Any tips on what I can do next?

I already have a Freedom Unlimited and only signed up specifically for this bonus.

Did you ever get this resolved?  I had the same issue, and was never able to speak to a person directly about it.  I had to call back  to find out what was written in my notes.

[Esther]

I signed up for this card last week and still have not received it. I want to use it to book a flight but the Chase rep I spoke to said she can't give me the expiration or CVV. Any options or am I forced to use another card?

As a side note, if I do use another card, am I able to change payment on a United reservation assuming I receive it before my flight?

[Shaya E]

I signed up for this card last week and still have not received it. I want to use it to book a flight but the Chase rep I spoke to said she can't give me the expiration or CVV. Any options or am I forced to use another card?

As a side note, if I do use another card, am I able to change payment on a United reservation assuming I receive it before my flight?

You can add it to a mobile wallet from within the app.

[Esther]

You can add it to a mobile wallet from within the app.

Thanks, I was able to link it to Google Pay but when I try to check out in UR through the Chase app it's only giving me the option to add a CC number.

[neveryou]

If me and my wife bank together with chase, can I refer her for the freedom card and get the refer bonus?

[bw1985]

If me and my wife bank together with chase, can I refer her for the freedom card and get the refer bonus?

Yes