Amex F/R Master Thread

[yelped]

I'd say Aeroplan over Lifemiles due to better website and better customer service should you need to call

Thank you. Any other opinions?

[TravelSER]

Aeroplan is good and safe.

[jjangoo]

I had a FR back in February and now my account is back under review again with charging suspended. I’ve never heard of this happening to anyone else. Anyone with similar experiences? Currently waiting for the agent assigned to my case to call.

[oldguy]

I had a FR back in February and now my account is back under review again with charging suspended. I’ve never heard of this happening to anyone else. Anyone with similar experiences? Currently waiting for the agent assigned to my case to call.

I had that, I called in and told them, that they have all my info, agent put me on hold and cleared my accounts within minutes.

[jjangoo]

I had that, I called in and told them, that they have all my info, agent put me on hold and cleared my accounts within minutes.

Thanks, no such luck for me. Agent escalated to try and figure out why I was under review again. Just stuck waiting for now. 

[Savingsbeast]

I've been flagged for F/R, however, the process is different than what it usually is.

They asked for pay stubs and 2 most recent bank statements. After submitting the documents they called the bank to verify ownership. (No 4506)

The F/R agent says that it now goes to their backend team to review the numbers, whatever that means, and they will make the final decision.

Is there any indicator they are looking for? Should I expect a lowered credit limit or a closed account? In the event my cards are closed, will I be able to transfer out my points at that point or would I need to do it before that happens?

[zaltz]

Anyone had any luck opening an amex card after a shutdown?
And after how long did you try?

[jew]

Got FR to see if my spend matches my income and I see only 6 of my cards are frozen, all 6 which I barely spend on. Anyone have explanation for that?
And if I fail, will they shut all my cards?

They asked for bank account which has been paying the account. Problem is that the bank account is under brother name, is that okay?
Will it make sense to quickly pay bunch of the cards with AH bank account  and then only show that ?
Any and all guidance would be appreciated. Way too many cards here to lose

[jew]

Is it pointless to send in bank account that was paying Amex cards if its a different first name?

Would getting a notarized letter that Bank AH confirming the permission to pay brothers cards helpful?
Thanks

[as2]

A friend received this email from Amex. Doesn't seem like a typical FR (at least anything like the ones I've had). His accounts are in good standing, and not frozen or anything. Anyone familiar with this?

Thanks!

[CountValentine]

A friend received this email from Amex. Doesn't seem like a typical FR (at least anything like the ones I've had). His accounts are in good standing, and not frozen or anything. Anyone familiar with this?

Thanks!

Never seen that one before. Did they receive any phone calls prior to this?

[as2]

Never seen that one before. Did they receive any phone calls prior to this?

No calls prior to it, but received one today which he wasn't able to take.

[CountValentine]

No calls prior to it, but received one today which he wasn't able to take.

Going to take a wild guess and say it might involve the bank accounts he is paying his cards from.

[as2]

Going to take a wild guess and say it might involve the bank accounts he is paying his cards from.

That is something out of the ordinary in his case. I believe he pays from a 3rd party account. I'll find out if he was able to get any further information from them.

[as2]

A friend received this email from Amex. Doesn't seem like a typical FR (at least anything like the ones I've had). His accounts are in good standing, and not frozen or anything. Anyone familiar with this?

Thanks!

I just received this as well. Called and spoke to them for a bit and apparently it's a FR of some sort. Only reviewing one specific account, and no threat of shutdown, just credit slashes from what I understood. After some pressing it seems trigger was high spend (wasn't particularly high, but last few months were lower) and they found a not on my account that it was sent to me in error.

I'll try to update if my friend has a different outcome.

[sb5917]

I just received this as well. Called and spoke to them for a bit and apparently it's a FR of some sort. Only reviewing one specific account, and no threat of shutdown, just credit slashes from what I understood. After some pressing it seems trigger was high spend (wasn't particularly high, but last few months were lower) and they found a not on my account that it was sent to me in error.

I'll try to update if my friend has a different outcome.

update?
got same email.