Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic

[shauly]

There is no proof that this policy protects her business. Her return policy is so atrocious that there's nothing left to protect. It's her problem that people are upset. She is the one that is embarrassing our community, and she had multiple chances to defend or change her policy but decided not to.

You honestly think that she woke up one morning and though to herself, "Hmmm, I wonder what I can do to insult and hurt Jewish communities?". She was obviously losing money and had to take action to stop losing money. As a business owner she has every right to do that.

What gives you the right to accuse our community?

Come on. Be honest. Jews do this stuff and we all know it.

[TimT]

You honestly think that she woke up one morning and though to herself, "Hmmm, I wonder what I can do to insult and hurt Jewish communities?".

He honestly does

[yuneeq]

You honestly think that she woke up one morning and though to herself, "Hmmm, I wonder what I can do to insult and hurt Jewish communities?". She was obviously losing money and had to take action to stop losing money. As a business owner she has every right to do that.

Come on. Be honest. Jews do this stuff and we all know it.

Be honest.
Take a look at that return policy and try your best to abuse it.

She may have had issues in the past but the current policy is bulletproof.
Also I know you have a short memory but I presented 4 possible reasons not just the one you posted.

[shauly]

Be honest.
Take a look at that return policy and try your best to abuse it.

She may have had issues in the past but the current policy is bulletproof.
Also I know you have a short memory but I presented 4 possible reasons not just the one you posted.

I didn't take any personal shots at you and would appreciate being treated in kind.

Why do you feel that it is her responsibility to submit herself to abuse, and to tolerate losses? Have you seen the numbers, do you know for a fact that she is not actually losing money on returns from these areas? Why shouldn't she be allowed to protect herself from this if she feels it necessary?

[mochjas]

Come on. Be honest. Jews do this stuff and we all know it.

there are plenty of non Jews who do this stuff as well its not just a Jew thing. Ask Bloomingdales and lord and Taylor.

No one is saying she is wrong for what she did but it is poorly worded. And should have just been across the board not aimed at certain communities

[shauly]

there are plenty of non Jews who do this stuff as well its not just a Jew thing. Ask Bloomingdales and lord and Taylor.

No one is saying she is wrong for what she did but it is poorly worded. And should have just been across the board not aimed at certain communities

I think she realizes that this is not the ideal return policy and she is trying to minimize the impact that such a harsh policy has on sales.

[yuneeq]

I think she realizes that this is not the ideal return policy and she is trying to minimize the impact that such a harsh policy has on sales.

Once again, read the return policy,
No one can return anything used and anything without tags.
She didn't minimize the impact of that policy at all, it applies to everyone from any zipcode.

What she did do is punish religious people who return brand new unused clothing while giving a full cash refund to others.

By the way, greed, pettiness, and revenge exist outside of fairy tales too.

[shauly]

Once again, read the return policy,
No one can return anything used and anything without tags.
She didn't minimize the impact of that policy at all, it applies to everyone from any zipcode.

What she did do is punish religious people who return brand new unused clothing while giving a full cash refund to others.

By the way, greed, pettiness, and revenge exist outside of fairy tales too.

Why is it a punishment? It seems to me like a natural consequence to the situation.

[yuneeq]

Why is it a punishment? It seems to me like a natural consequence to the situation.

Explain?
How does giving cash refunds for brand new unused returns hurt her business significantly and how can it be abused?

[shmueli2007]

Once again, read the return policy,
No one can return anything used and anything without tags.
She didn't minimize the impact of that policy at all, it applies to everyone from any zipcode.

What she did do is punish religious people who return brand new unused clothing while giving a full cash refund to others.

By the way, greed, pettiness, and revenge exist outside of fairy tales too.

Being that she is a good friend of mine, I must charm in to let you know that over 95% of her companies returns came from those"infested" areas, she made a business decision to put this Shtick to an end. She have's hours every evening at her home for charity, however business is business.

Appreciate your understanding.

[shauly]

Explain?
How does giving cash refunds for brand new unused returns hurt her business significantly and how can it be abused?

Because it costs her money to process those returns. By locking the customer in with a credit and not a straight refund she is protecting herself by ensuring at the end of the day she will have money in her pocket.

[yuneeq]

Being that she is a good friend of mine, I must charm in to let you know that over 95% of her companies returns came from those"infested" areas, she made a business decision to put this Shtick to an end. She have's hours every evening at her home for charity, however business is business.

Appreciate your understanding.

Ask her what percentage of orders came from those areas?
Also, with her atrocious return policy of accepting only brand new unused returns with tags (no matter the zip code), how was she being abused?

Appreciate the insight.

[yuneeq]

Because it costs her money to process those returns. By locking the customer in with a credit and not a straight refund she is protecting herself by ensuring at the end of the day she will have money in her pocket.

That's what you call abuse?
Returning a brand new item?

Every store has a return policy (and way more liberal than hers), and the cost of processing brand new returns is negligible.

[shmueli2007]

Ask her what percentage of orders came from those areas?
Also, with her atrocious return policy of accepting only brand new unused returns with tags, how was she being abused?

Appreciate the insight.

Too many people have been found to buy things from her they don't intend to keep. Many have been open about their intent to use the stuff just for a photo shoot ect.

[shauly]

That's what you call abuse?
Returning a brand new item?

Every store has a return policy (and way more liberal than hers), and the cost of processing brand new returns is negligible.

Perhaps people from those areas make large orders not necessarily intending to keep it. It doesn't have to be malicious.

What I don't understand is why you can't imagine a scenario in which she was losing money from these sales. And if you can admit that she may have been losing money, why is it not her right to protect herself in a way that she sees fit?

[yuneeq]

Perhaps people from those areas make large orders not necessarily intending to keep it. It doesn't have to be malicious.

What I don't understand is why you can't imagine a scenario in which she was losing money from these sales. And if you can admit that she may have been losing money, why is it not her right to protect herself in a way that she sees fit?

I already suggested this possibility earlier.

[yuneeq]

Too many people have been found to buy things from her they don't intend to keep. Many have been open about their intent to use the stuff just for a photo shoot ect.

So if someone uses for a photoshoot she'll accept the return and give credit?
That's not what her policy says.

[shauly]

I already suggested this possibility earlier.

So if she is losing money why can't she protect herself?

[ya]

Ask her what percentage of orders came from those areas?
Also, with her atrocious return policy of accepting only brand new unused returns with tags (no matter the zip code), how was she being abused?

Appreciate the insight.

How is her policy atrocious ? Amazon only officially takes back new items and you have to pay return shipping

[yuneeq]

How is her policy atrocious ? Amazon only officially takes back new items and you have to pay return shipping

Don't know what you are smoking.
Amazon has a 30 day worry free policy regardless of used or not.

And for the fashion category there's free return shipping.