Author Topic: Best Buy not honoring Trade In Value  (Read 648 times)

Online YitzyS

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Re: Best Buy not honoring Trade In Value
« Reply #20 on: May 12, 2022, 01:52:11 PM »
Update 2: store manager just called to apologize
These days, all you have to do is imply that you are part of DDF for CEOs to start quaking in their boots...

Online etech0

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Re: Best Buy not honoring Trade In Value
« Reply #21 on: May 12, 2022, 02:05:01 PM »
These days, all you have to do is imply that you are part of DDF for CEOs to start quaking in their boots...
CEO of Best Buy calling the Chief Rabbi of NY to apologize right now
Workflowy. You won't know what you're missing until you try it.

Offline JuryDuty

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Re: Best Buy not honoring Trade In Value
« Reply #22 on: May 12, 2022, 02:05:52 PM »
CEO of Best Buy calling the Chief Rabbi of NY to apologize right now

Let's see if at least the WaPo gets this story right
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Offline jfish227

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Re: Best Buy not honoring Trade In Value
« Reply #23 on: May 12, 2022, 02:12:57 PM »
CEO of Best Buy calling the Chief Rabbi of NY to apologize right now
CRONY rules not ethical

Offline Jojo202

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Re: Best Buy not honoring Trade In Value
« Reply #24 on: May 12, 2022, 02:42:00 PM »
Here is why I once had to resort to Best buy management:
Just a small excerpt of my chat;

Brian P:
As per records I see that the product on Target is on sale
Brian P:
I am sorry to say we do not Price Match with the sale Price
Brian P:
We only Price Match with the original value of the product
You:
huh? what does that mean
You:
obviously its gonna be a sale price
7:24 p.m.
Brian P:
It is not written under the policies but we only Price Match with the Original value of the product

Needless to say I was MAD. A quick forward of the chat transcript to the executive's email got me the item I wanted to order, for FREE and a some validation: "I read the chat log you sent us; I really apologize for the inconvenience this has caused. What the agent said is incorrect, the price match you requested is completely valid."

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Re: Best Buy not honoring Trade In Value
« Reply #25 on: May 12, 2022, 04:53:03 PM »

Offline JuryDuty

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Re: Best Buy not honoring Trade In Value
« Reply #26 on: Yesterday at 09:27:42 PM »
Update 3: Best Buy honored the price. I successfully got a S22 256gb with s20 trade in for 200$
Jury Duty: A time with nothing to do but chill and write a TR. Kinda like the beach without a view and an ocean breeze.