Author Topic: Israeli compensation vs EU compensation question  (Read 1706 times)

Offline YOSEF

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Israeli compensation vs EU compensation question
« on: November 01, 2016, 12:41:38 AM »
Flight was JFK-BCN-TLV.

Got stuck in BCN overnight due to mechanical issues with the ElAl plane BCN-TLV.

Can I file for compensation under the EU law? Israeli law? Neither? Both?

Thanks!

Offline a mirrer

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Re: Israeli compensation vs EU compensation question
« Reply #1 on: November 01, 2016, 05:57:17 AM »
Flight was JFK-BCN-TLV.

Got stuck in BCN overnight due to mechanical issues with the ElAl plane BCN-TLV.

Can I file for compensation under the EU law? Israeli law? Neither? Both?

Thanks!
both as eu law is for every flight leaving the eu and the israeli law is for every elal flight but they will likely only give you one of them not both

Offline Joe4007

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Re: Israeli compensation vs EU compensation question
« Reply #2 on: November 01, 2016, 08:03:23 AM »
both as eu law is for every flight leaving the eu and the israeli law is for every elal flight but they will likely only give you one of them not both
Question is if a connection qualifies as leaving the EU.

Offline travel agent

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Re: Israeli compensation vs EU compensation question
« Reply #3 on: November 01, 2016, 03:08:55 PM »
Question is if a connection qualifies as leaving the EU.

its counting by the flight, not by the origin of the passenger.

Offline Joe4007

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Re: Israeli compensation vs EU compensation question
« Reply #4 on: November 01, 2016, 03:28:16 PM »
its counting by the flight, not by the origin of the passenger.
Are you sure? I know that they count total miles of the trip to determine compensation amount.

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Re: Israeli compensation vs EU compensation question
« Reply #5 on: November 02, 2016, 07:51:06 AM »
Are you sure? I know that they count total miles of the trip to determine compensation amount.

yes,
only connections after the EU flight.

Offline Solma

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Re: Israeli compensation vs EU compensation question
« Reply #6 on: November 02, 2016, 08:40:08 AM »
What about a flight from the US to TLV (US carrier) canceled due to maintenance Can i get compensation under Israeli law ? 

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Re: Israeli compensation vs EU compensation question
« Reply #7 on: November 02, 2016, 08:50:53 AM »
I`m not sure, but I don't think so

Offline yelped

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Re: Israeli compensation vs EU compensation question
« Reply #8 on: November 02, 2016, 05:50:38 PM »
I`m not sure, but I don't think so
I do think so.

Offline mend89

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Re: Israeli compensation vs EU compensation question
« Reply #9 on: November 03, 2016, 10:44:13 PM »
How about JFK-FCO-TLV. (AA and Elal) first flight delayed 2.5-3 hours due to mechanical issues, due to that missed connection flight. was rebooked on a 10 hour later Elal. arrived at destination 12 hours late.

Is this Considered a delay of 12 hours?

Can I file for compensation under the EU law? Israel? Dot?

If any what's the best?

Thanks!

Online Elikip

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Re: Israeli compensation vs EU compensation question
« Reply #10 on: November 07, 2016, 09:34:47 PM »
United flight to TLV delayed close to 8 hours! Any chance for.compensation?
4:05 scheduled departure, actual departure close to 12 am.
Does Israeli law cover?

Offline ExGingi

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Re: Israeli compensation vs EU compensation question
« Reply #11 on: November 07, 2016, 10:08:01 PM »
How about JFK-FCO-TLV. (AA and Elal) first flight delayed 2.5-3 hours due to mechanical issues, due to that missed connection flight. was rebooked on a 10 hour later Elal. arrived at destination 12 hours late.

Is this Considered a delay of 12 hours?

Can I file for compensation under the EU law? Israel? Dot?

If any what's the best?

Thanks!
I was just asked a similar question by my niece who had such a situation with IB (all flights IB).

I didn't have time to research, but I recommended she send a request for compensation to IB. Israeli law actually requires the travel agent to facilitate such a request if asked by the client. I therefore suggested that she ask the travel agent to file for compensation for her.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ExGingi

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Re: Israeli compensation vs EU compensation question
« Reply #12 on: November 07, 2016, 10:10:26 PM »
United flight to TLV delayed close to 8 hours! Any chance for.compensation?
4:05 scheduled departure, actual departure close to 12 am.
Does Israeli law cover?
Israeli law does cover, IIRC you are entitled to ILS 3120 + expenses (food, etc). They must pay within 45 days of receiving your request.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

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Re: Israeli compensation vs EU compensation question
« Reply #13 on: November 07, 2016, 10:33:36 PM »
Israeli law does cover, IIRC you are entitled to ILS 3120 + expenses (food, etc). They must pay within 45 days of receiving your request.
Thanks! Per pax? And where do I submit.a claim? (Sorry, I.know.how to.handle the EU regulations, but never dealt with IL)
Link Appreciated!

Offline Joe4007

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Re: Israeli compensation vs EU compensation question
« Reply #14 on: November 07, 2016, 11:00:43 PM »
I was just asked a similar question by my niece who had such a situation with IB (all flights IB).

I didn't have time to research, but I recommended she send a request for compensation to IB. Israeli law actually requires the travel agent to facilitate such a request if asked by the client. I therefore suggested that she ask the travel agent to file for compensation for her.
Not sure about Israeli law, but that should definitely qualify for EU compensation rules as IB is an EU based carrier.