Author Topic: Flights cancelled - strike possible in the coming days/weeks at El Al  (Read 90958 times)

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #280 on: February 18, 2017, 08:34:04 PM »
You can try to call LY to reprotect you on AC if that works better for your schedule.
AC leaves in the AM, he asked for afternoon/night. Should ask ELAL to put on a connection to YYZ through NYC.

I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ExGingi

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I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline travel agent

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #282 on: February 19, 2017, 12:53:10 PM »
CDG tomorrow morning is cancelled.

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #283 on: February 19, 2017, 01:01:22 PM »
CDG tomorrow morning is cancelled.
What's going on now? From the news it seemed like they reached an agreement on all fronts.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #284 on: February 19, 2017, 01:02:53 PM »
never trust them

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #285 on: February 19, 2017, 01:07:41 PM »
never trust them
I don't think that anyone around here would think that I have any inclination to trust LY.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #286 on: February 19, 2017, 05:00:05 PM »
AC leaves in the AM, he asked for afternoon/night. Should ask ELAL to put on a connection to YYZ through NYC.


I tried. They were willing to protect me onto the united flight into Newark. But they couldn't get me into a continuing flight to Canada as they are all code shares (they can't even put me onto a DBA united Express flight). Guy on the phone actually seemed competent and really tried to help. Anything else I can do?
Anyone know anyone at global tours? Booked the flight through them. They didn't alert me to the change and haven't responded to my emails asking for help. Isn't that the point of getting a travel agent?
Life isn't about checking the boxes. Nobody cares.

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #287 on: February 19, 2017, 05:07:52 PM »
I tried. They were willing to protect me onto the united flight into Newark. But they couldn't get me into a continuing flight to Canada as they are all code shares (they can't even put me onto a DBA united Express flight). Guy on the phone actually seemed competent and really tried to help. Anything else I can do?
Anyone know anyone at global tours? Booked the flight through them. They didn't alert me to the change and haven't responded to my emails asking for help. Isn't that the point of getting a travel agent?
What about LY or DL flight into JFK, and connect from there to YYZ (DL, WestJet, AA)? Might need airport change to LGA, but not the end of the world.

IME airlines won't come up with decent protection options. You need to find a routing that suits you (in most cases that would revolve upon when you arrive and/or what connections you have to make) and have ELAL protect you on the routing that gets you to your destination when you need to get there.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #288 on: February 19, 2017, 05:13:55 PM »
What about LY or DL flight into JFK, and connect from there to YYZ (DL, WestJet, AA)? Might need airport change to LGA, but not the end of the world.

IME airlines won't come up with decent protection options. You need to find a routing that suits you (in most cases that would revolve upon when you arrive and/or what connections you have to make) and have ELAL protect you on the routing that gets you to your destination when you need to get there.
Only one that works and gets me in early enough is DL, but that has the same problem in the connecting flight to YYZ (operated by Delta subsidiary)
Life isn't about checking the boxes. Nobody cares.

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #289 on: February 19, 2017, 05:35:41 PM »
Only one that works and gets me in early enough is DL, but that has the same problem in the connecting flight to YYZ (operated by Delta subsidiary)
This is beyond my pay grade (for travel).

Try reaching out to the more experienced people and travel agents around here.

Maybe put this question on its own thread "Problem being protected on a flight requiring a connection with regional subsidiary". To draw more focused responses.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #290 on: February 19, 2017, 07:00:56 PM »
Only one that works and gets me in early enough is DL, but that has the same problem in the connecting flight to YYZ (operated by Delta subsidiary)
How about LY to EWR and Porter to Toronto (if you work in downtown that's great - one of my favorite airports).
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline shimino1

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #291 on: February 19, 2017, 07:33:27 PM »
They didn't alert me to the change and haven't responded to my emails asking for help. Isn't that the point of getting a travel agent?
It is the point of using an agent. Can't speak for others but I am proactive when it comes to helping my costumers if their flight changes or is cancelled. If you would like to give me a shot at your business, PM me and I will send you my contact info.

Offline ExGingi

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #292 on: February 19, 2017, 10:18:41 PM »
Anyone know anyone at global tours? Booked the flight through them. They didn't alert me to the change and haven't responded to my emails asking for help. Isn't that the point of getting a travel agent?
Should Dan be demanding better service from DDMS advertisers?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #293 on: February 20, 2017, 09:27:47 AM »
@dan or @jj1000 any contacts at global tours you can share with me that would get me in contact with global tours
Life isn't about checking the boxes. Nobody cares.

Offline ilherman

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #294 on: February 20, 2017, 10:38:53 AM »
Isn't that the point of getting a travel agent?
You didn't get a travel agent. You called a big agency like you would call Priceline, Priceline is also a travel agency.

For the future get a good local travel agent not someone with a huge office, someone who you got good feedback, who you will have his cell number and be able to get through him whenever you need.

I know a lot of good travel agents where if you would be their client you would already be on your way with United with a connection to YYZ etc.
You can say what you think when you think what you say.

Offline Dan

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #295 on: February 20, 2017, 10:43:36 AM »
@dan or @jj1000 any contacts at global tours you can share with me that would get me in contact with global tours
What did they say when you called them?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #296 on: February 20, 2017, 11:22:14 AM »
What did they say when you called them?
LOL. Never answered my calls.
Finally responded to my emails. Said they only work on weekdays
Life isn't about checking the boxes. Nobody cares.

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #297 on: February 20, 2017, 12:09:18 PM »
And they said El AL doesn't protect on united, only AA or Swiss which wouldn't get me in earlier
Life isn't about checking the boxes. Nobody cares.

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #298 on: February 20, 2017, 12:22:25 PM »
Full text of the email (should I be posting this)

Quote
I'm sorry to learn that your flight was delayed by 5.5 hours. Elal has lately been experiencing major delays due to a variety of factors on many of their flights. They have taken it upon themselves to contact clients directly and don't expect the agents selling their tickets to deal with all these delays and the problems they cause.

 

Please keep in mind that while we strive to provide utmost service to our clients, we are still not an airline and work only 930-530 midweek.

 

Unfortunately, ELAL would not protect on United airlines. And of their partners such as AA, Swiss etc would return during the day.
Life isn't about checking the boxes. Nobody cares.

Offline lubaby

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #299 on: February 20, 2017, 12:25:01 PM »
LOL. Never answered my calls.
Finally responded to my emails. Said they only work on weekdays
What if you needed to make a last minute change? They don't have ANY after hours service available?

Time to find yourself a new agency..