Author Topic: Flights cancelled - strike possible in the coming days/weeks at El Al  (Read 90979 times)

Offline ad120

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #340 on: February 22, 2017, 12:33:29 PM »
Followed these steps
1. Go to Elal.com
2. On the bottom of the page click "Get in Touch"
3. Click "Email Us"
4, Click "Flight Delay/Cancellation" and continue
5. Fill out form
6. Enjoy your extra cash

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #341 on: February 22, 2017, 12:42:29 PM »
Then how would you respond? Demand that the taxes should be included?
Also wondering if you can do JFK-TLV-HKG-TLV-JFK on the same ticket witth a stop over in TLV for one/both directions?
Ever heard the expression רעבע, זיי ניט קיין כאָזער (needs to be pronounced with the proper Romanian dialect :) ).

I would guess that if they don't publish a NYC-HKG fare, it cannot be done, if they do, maybe you have a chance, but I doubt it.

On another note: who would want to subject themselves to the LY experience for so long???
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ilherman

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #342 on: February 22, 2017, 12:59:51 PM »
Dear Mom ad120,
 
Thank you for your email to El Al’s President, Mr. David Maimon who has asked me to reply to you on his behalf.
 
I understand the inconvenience that you were caused due to the changes that were made to the operation of El Al flight LY001/6th February 2017.
 
El Al management did everything within their power to maintain the operation of our flights according to schedule including a labour court order that instructed El Al pilots to return to work immediately and stop flight disruptions.
 
Regretfully, despite the above some of our flights were delayed and cancelled due to the unavailability of cockpit crew.
 
After reading the contents of your email we are very sorry for your experience before you flew, flying with Alittalia and that you missed a Brit Milah.  As a token of our regret I would like to offer you a complimentary round-trip economy class electronic ticket voucher for any El Al flight.
 
Please confirm and I will then send the ticket voucher to you.
 
It is important to note that El Al does not compensate for loss of business, working days, events or meetings.
 
I hope that you will be able to overlook your disappointing experience and allow us the opportunity to serve you again so that we may restore your confidence in El Al.
 
Yours sincerely,
 
Caroline Low
Customer Relations



What do you guys say? Should I accept or am I entitled to 3,000 NIS?
You emailed the President of elal or regular customer service?
You can say what you think when you think what you say.

Offline ad120

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #343 on: February 22, 2017, 01:55:02 PM »
Ever heard the expression רעבע, זיי ניט קיין כאָזער (needs to be pronounced with the proper Romanian dialect :) ).

I would guess that if they don't publish a NYC-HKG fare, it cannot be done, if they do, maybe you have a chance, but I doubt it.

On another note: who would want to subject themselves to the LY experience for so long???
I am going to milk every last penny from them.... And most of us here strongly dislike LY. But you are excessive. It seems like every post or every other post has negativity towards LY. Chill dude  :o
You emailed the President of elal or regular customer service?
Just followed the instructions on the upthread. IMO, the CEO thing just customer relations BS.It looks good and the customer feels like they are important.

Offline chinagel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #344 on: February 22, 2017, 01:56:38 PM »
I am going to milk every last penny from them.... And most of us here strongly dislike LY. But you are excessive. It seems like every post or every other post has negativity towards LY. Chill dude  :o
not like they didnt earn it

Offline ad120

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #345 on: February 22, 2017, 02:50:47 PM »
not like they didnt earn it
I agree but its nauseating at this point. 

Offline EJB

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #346 on: February 23, 2017, 07:21:46 AM »
Followed these steps
For me it errored out when I tried this every time. I think I used multiple browsers.

Offline David Smith

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #347 on: February 23, 2017, 07:28:11 AM »
I think they only issue the free ticket when the customer swears their experience was so bad they're never flying LY again. They're hoping you therefore won't end up using it.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Ergel

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #348 on: February 23, 2017, 08:27:48 AM »
I think they only issue the free ticket when the customer swears their experience was so bad they're never flying LY again. They're hoping you therefore won't end up using it.
-1. Odds are the ticket ends up costing them very little because you likely won't end up on a completely full flight. They are hoping that your next experience is not as bad and will convince you to continue doing el AL
Life isn't about checking the boxes. Nobody cares.

Offline David Smith

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #349 on: February 23, 2017, 08:29:03 AM »
-1. Odds are the ticket ends up costing them very little because you likely won't end up on a completely full flight. They are hoping that your next experience is not as bad and will convince you to continue doing el AL
Yeah, I was joking. That was just my experience the last 4 times I've gotten this.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #350 on: February 23, 2017, 08:44:28 AM »
Yeah, I was joking. That was just my experience the last 4 times I've gotten this.
I guess the drawback of avoiding ELAL is not getting free flights after really bad experiences. :P
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline shaulyaakov

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #351 on: February 23, 2017, 08:54:49 AM »
3000 NIS is around $810 - you are getting here a free flight which is worth more

While I agree "cash is king," I think Elal legally would not have to pay it; however, if you explain to them that you won't be able to use it within it's eligibility period, maybe they'll budge.

Offline travel agent

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #352 on: February 26, 2017, 05:08:29 PM »
PEK - TLV is delayed 20 hours, mechanical?

Offline AsherO

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #353 on: February 26, 2017, 05:52:52 PM »
PEK - TLV is delayed 20 hours, mechanical?

Shouldn't the travel agent know?
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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #354 on: February 27, 2017, 12:57:09 PM »
tonight:

HKG delayed to 23:00
BOS delayed to 5:30
EWR delayed to 7:00

Offline moe8555

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #355 on: February 27, 2017, 01:17:25 PM »
tonight:

HKG delayed to 23:00
BOS delayed to 5:30
EWR delayed to 7:00

Seems a bit much to be considered a coincidence.  Is something new brewing?!

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Re: Flights cancelled - strike posibble in the coming days/weeks at El Al
« Reply #356 on: February 27, 2017, 10:05:35 PM »
tonight:

HKG delayed to 23:00
BOS delayed to 5:30
EWR delayed to 7:00
Was there any reason given?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

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Re: Flights cancelled - strike possible in the coming days/weeks at El Al
« Reply #357 on: March 08, 2017, 08:41:46 AM »
tonight PEK is delayed to 5:40

Offline VLK

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Re: Flights cancelled - strike possible in the coming days/weeks at El Al
« Reply #358 on: March 18, 2017, 02:24:26 PM »
Anyone else hear of a possibility that el al gonna strike this week ?

Offline Emkay

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Re: Flights cancelled - strike possible in the coming days/weeks at El Al
« Reply #359 on: March 18, 2017, 02:48:39 PM »
Anyone else hear of a possibility that el al gonna strike this week ?
I hope not.