Author Topic: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free  (Read 18073 times)

Offline Sport

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #135 on: January 19, 2017, 11:21:10 PM »
Should be self explanatory, their billing is straightforward, with a breakdown by line, and line items for each like that are usually fairly descriptive as far as US cellular carriers go.
That's what I thought until this disaster, When I have a minute I'll post a screenshot of my bill, you'll see what I mean.

Offline teetle

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #136 on: January 19, 2017, 11:30:01 PM »
I think the new flat rate is applying to all lines, no?

Offline Hjay

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #137 on: January 20, 2017, 01:17:36 AM »
GOOD LUCK! I had issues with them with this & other promos spent hours on the phone emailed the CEO a rep from his team emailed me bac & forth for over a month & everytime we setup a time for a phone call she'd just ignore it. Finally tweeted him got a response from the T-Mobile twitter team & after lots of dm's they managed to make me happy

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #138 on: January 20, 2017, 10:45:51 AM »
GOOD LUCK! I had issues with them with this & other promos spent hours on the phone emailed the CEO a rep from his team emailed me bac & forth for over a month & everytime we setup a time for a phone call she'd just ignore it. Finally tweeted him got a response from the T-Mobile twitter team & after lots of dm's they managed to make me happy
hope you learned your lesson, always use Twitter.

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #139 on: January 20, 2017, 10:46:35 AM »
Just got this text x2

Congrats! Your line xxx-xxx-xxxx is eligible for our current device promotion 2016 Oct LG G Pad On Us and you donít need to do anything to get it.  Youíll automatically get T-Mobile bill credit for several months for your recent purchase as long as you maintain eligibility & service.  See details of promotion 2016 Oct LG G Pad On Us  and terms at http://bit.ly/1qSYDoV

Offline Sport

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #140 on: January 20, 2017, 12:11:07 PM »
hope you learned your lesson, always use Twitter.
Twitter was not that much better for me.  My head is still spinning from all the nonsense they were spewing. They claim it'll all make sense and go back to original price once I get the promotion credits.

Offline teetle

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #141 on: January 20, 2017, 02:27:54 PM »
By far the worst costumer service then any phone carrier.

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #142 on: January 21, 2017, 07:51:37 PM »
By far the worst costumer service then any phone carrier.
-1 had very good experience with them
Money talks...mine says goodbye!

Offline Hjay

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #143 on: January 22, 2017, 02:05:24 AM »
Anything more than the simplest request makes you hate them

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #144 on: January 22, 2017, 08:44:40 AM »
Anything more than the simplest request makes you hate them
I have 24 lines with them very happy
Money talks...mine says goodbye!

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #145 on: January 22, 2017, 11:16:39 AM »
By far the worst costumer service then any phone carrier.
even with this I find them to have by far the best CS of any crier I dealt with (Cingular, att and sprint.).

Maybe it's b/c my 10 lines are set up as  business account but I always get people who are competent and speak English.

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #146 on: January 22, 2017, 07:46:58 PM »
even with this I find them to have by far the best CS of any crier I dealt with (Cingular, att and sprint.).

Maybe it's b/c my 10 lines are set up as  business account but I always get people who are competent and speak English.
+1
Money talks...mine says goodbye!

Offline MaaYanky

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #147 on: January 22, 2017, 08:29:44 PM »
Just got this text x2

Congrats! Your line xxx-xxx-xxxx is eligible for our current device promotion 2016 Oct LG G Pad On Us and you donít need to do anything to get it.  Youíll automatically get T-Mobile bill credit for several months for your recent purchase as long as you maintain eligibility & service.  See details of promotion 2016 Oct LG G Pad On Us  and terms at http://bit.ly/1qSYDoV

I got this over a month ago. It's awesome! ☺️☺️

Offline MaaYanky

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #148 on: January 22, 2017, 08:30:51 PM »
I have 24 lines with them very happy
I have 12 lines and never had a issue I couldn't resolve easily...

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #149 on: January 22, 2017, 10:32:40 PM »
I have 12 lines and never had a issue I couldn't resolve easily...
may i know what kind of issues you had?
Money talks...mine says goodbye!