Author Topic: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free  (Read 23556 times)

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #160 on: February 13, 2017, 03:54:27 PM »
They told me the phone I sent back came damaged and the credits won't post so they added it manually for me.

Offline Sport

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #161 on: February 13, 2017, 10:04:47 PM »
U could waste your entire life hucaing with them & you still won't have what u want even though they all promise you that all they want is to help you & "make things right"

Exactly the conclusion I came to.
They are horrific, this feels like sprint in 2007.
I think this promo really backfired. Personally not only do I regret taking advantage of it, I've been show how horrible thier customer sevrvice is, seriously contemplating switching to a new carrier.

Offline AsherO

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #162 on: February 14, 2017, 12:57:59 AM »
Did you get a text about it?
I got a text saying not eligible and then 20 minutes later saying it is eligible and the credits will show on next bill...
Glad I didn't call

Same here, got both texts today, but only for one of my lines. The other line I traded in, I got no texts for.

Offline teetle

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #163 on: February 14, 2017, 05:55:28 AM »
It sounds like when they switch the a account to the tax included plan you get these texts saying not eligible and then they correct it

Offline teetle

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Offline AsherO

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #165 on: February 14, 2017, 06:50:10 AM »
It sounds like when they switch the a account to the tax included plan you get these texts saying not eligible and then they correct it

I'm on a simple choice promo plan, I don't want to be switched to T-Mo one...

Offline cozmohoot

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #166 on: February 14, 2017, 09:44:13 AM »
It sounds like when they switch the a account to the tax included plan you get these texts saying not eligible and then they correct it

I'm on a simple choice promo plan, I don't want to be switched to T-Mo one...
I didn't touch my plan either

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #167 on: February 14, 2017, 09:50:43 AM »
I didn't touch my plan either
the biggest thing for me is the $10/month international calling.

Offline ShmuliT

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #168 on: February 14, 2017, 01:27:43 PM »
Did you get a text about it?
I got a text saying not eligible and then 20 minutes later saying it is eligible and the credits will show on next bill...
Glad I didn't call
no, no texts.

Offline ShmuliT

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #169 on: February 16, 2017, 01:32:04 PM »
Not worthy wasting your time with phone reps. Try twitter
Wow, thanks for the tip, Twitter was awesome.
They seemed like they knew exactly what they were doing, saw that I was told by a rep that I was eligible and verified they received my trade in devices. They promised to honor it and said it will take a few days to get set up and show on my account. (hopefully they will actually follow through).
The most amazing thing is, the wholes situation involved about 2 min of typing instead of 2 hrs of talking on the phone.

Offline Zevi16

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #170 on: February 16, 2017, 01:44:27 PM »
I had a serious issue with them once with porting a phone over (They offered to buy out your old contract) till i got that money... What a waste of space

Offline Hjay

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #171 on: February 17, 2017, 01:38:50 AM »
Wow, thanks for the tip, Twitter was awesome.
They seemed like they knew exactly what they were doing, saw that I was told by a rep that I was eligible and verified they received my trade in devices. They promised to honor it and said it will take a few days to get set up and show on my account. (hopefully they will actually follow through).
The most amazing thing is, the wholes situation involved about 2 min of typing instead of 2 hrs of talking on the phone.
Same here only I spent a few hours of texting back & forth instead of a few days of talking on the phone.

Offline Ephraimh

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #172 on: February 17, 2017, 03:18:04 PM »
"Softbank preparing to approach Deutsche Telekom's T-Mobile US to discuss Sprint merger" - Reuters

Counter punch to the latest "unlimited" uprise..

Offline sruly

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https://www.t-mobile.com/customer/BjR287Q3N.html

For all this thinking of adding a line today.

Offline AsherO

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https://www.t-mobile.com/customer/BjR287Q3N.html

For all this thinking of adding a line today.

Not sure what you're referring to? The delays?

Offline lubaby

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Not sure how much longer this will be around, but I basically added 2 additional free lines to my T-Mobile One plan today (just paid for SIM cards).

Currently T-Mobile has a promotion to add 2 lines for the price of 1. The way it works is it adds 2 lines for $20 each, then gives a statement credit for $10 per line every month (as usual, may take a few months and a bunch of tweets / phone calls to get the credits working properly).

Now, T-Mobile also has the Kickback program, where if you use under 2GB on any line (from the One plan), you get "up to" a $10 credit for those lines as well.

$20 -$10 -$10 =$0 (as long as I make sure the lines use under 2GB monthly).

Online myi

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Not sure how much longer this will be around, but I basically added 2 additional free lines to my T-Mobile One plan today (just paid for SIM cards).

Currently T-Mobile has a promotion to add 2 lines for the price of 1. The way it works is it adds 2 lines for $20 each, then gives a statement credit for $10 per line every month (as usual, may take a few months and a bunch of tweets / phone calls to get the credits working properly).

Now, T-Mobile also has the Kickback program, where if you use under 2GB on any line (from the One plan), you get "up to" a $10 credit for those lines as well.

$20 -$10 -$10 =$0 (as long as I make sure the lines use under 2GB monthly).
What is meant by that? Every month $20 per line?
 Which is $40 a month for both lines minus the $20 credit? So your paying $10 a line each month plus 5-6$ tax?
Don't try to be someone else , be who you are because everyone else is taken.

Offline Hjay

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What is meant by that? Every month $20 per line?
 Which is $40 a month for both lines minus the $20 credit? So your paying $10 a line each month plus 5-6$ tax?

T-Mo ONE doesn't have any taxes & fees - what u see is what u pay. So after $20 credit if he uses less than 2gb on each line he gets another $20 credit thereby lowering the price of 2 lines to $0.

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T-Mo ONE doesn't have any taxes & fees - what u see is what u pay. So after $20 credit if he uses less than 2gb on each line he gets another $20 credit thereby lowering the price of 2 lines to $0.
How much is the plan(each line) per month?
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Offline Hjay

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How much is the plan(each line) per month?

As you bolded in your earlier quote he's paying $20 per line. Idk if that's because he's adding onto a bigger acct or because that's the standard.