Author Topic: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free  (Read 23515 times)

Offline Sport

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #140 on: January 20, 2017, 12:11:07 PM »
hope you learned your lesson, always use Twitter.
Twitter was not that much better for me.  My head is still spinning from all the nonsense they were spewing. They claim it'll all make sense and go back to original price once I get the promotion credits.

Offline teetle

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #141 on: January 20, 2017, 02:27:54 PM »
By far the worst costumer service then any phone carrier.

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #142 on: January 21, 2017, 07:51:37 PM »
By far the worst costumer service then any phone carrier.
-1 had very good experience with them
Money talks...mine says goodbye!

Offline Hjay

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #143 on: January 22, 2017, 02:05:24 AM »
Anything more than the simplest request makes you hate them

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #144 on: January 22, 2017, 08:44:40 AM »
Anything more than the simplest request makes you hate them
I have 24 lines with them very happy
Money talks...mine says goodbye!

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #145 on: January 22, 2017, 11:16:39 AM »
By far the worst costumer service then any phone carrier.
even with this I find them to have by far the best CS of any crier I dealt with (Cingular, att and sprint.).

Maybe it's b/c my 10 lines are set up as  business account but I always get people who are competent and speak English.

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #146 on: January 22, 2017, 07:46:58 PM »
even with this I find them to have by far the best CS of any crier I dealt with (Cingular, att and sprint.).

Maybe it's b/c my 10 lines are set up as  business account but I always get people who are competent and speak English.
+1
Money talks...mine says goodbye!

Offline MaaYanky

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #147 on: January 22, 2017, 08:29:44 PM »
Just got this text x2

Congrats! Your line xxx-xxx-xxxx is eligible for our current device promotion 2016 Oct LG G Pad On Us and you donít need to do anything to get it.  Youíll automatically get T-Mobile bill credit for several months for your recent purchase as long as you maintain eligibility & service.  See details of promotion 2016 Oct LG G Pad On Us  and terms at http://bit.ly/1qSYDoV

I got this over a month ago. It's awesome! ☺️☺️

Offline MaaYanky

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #148 on: January 22, 2017, 08:30:51 PM »
I have 24 lines with them very happy
I have 12 lines and never had a issue I couldn't resolve easily...

Offline yakov116

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #149 on: January 22, 2017, 10:32:40 PM »
I have 12 lines and never had a issue I couldn't resolve easily...
may i know what kind of issues you had?
Money talks...mine says goodbye!

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #150 on: February 12, 2017, 10:41:16 AM »
So I got my 2nd bill since adding the 2 free data lines.

The 6GB data lines come out to $3.32 after the $35 discount but they did not credit the first month and they also did not credit the $10 for the Tablet payment.
3rd bill update.

The $10 tablet payment finally posted and backdated as well.

The $35 6gb data line that was fully credited last month was only half credited this month. (Instead of $10+$25 x2 I got $10+$21 on one line and $10+$12 on the 2nd line)

Offline grodnoking

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #151 on: February 12, 2017, 10:57:22 AM »
3rd bill update.

The $10 tablet payment finally posted and backdated as well.

The $35 6gb data line that was fully credited last month was only half credited this month. (Instead of $10+$25 x2 I got $10+$21 on one line and $10+$12 on the 2nd line)
HUCA HUCA HUCA until you get what you want. I'm starting to enjoy the HUCA game.
I'm not who you think I am.

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #152 on: February 12, 2017, 11:12:57 AM »
HUCA HUCA HUCA until you get what you want. I'm starting to enjoy the HUCA game.
I'm not worried (Twitter works amazing) but this is starting to get ridiculous.

Offline Hjay

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #153 on: February 12, 2017, 11:48:14 AM »
HUCA HUCA HUCA until you get what you want. I'm starting to enjoy the HUCA game.
U could waste your entire life hucaing with them & you still won't have what u want even though they all promise you that all they want is to help you & "make things right"

I'm not worried (Twitter works amazing) but this is starting to get ridiculous.

Exactly the conclusion I came to.

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #154 on: February 13, 2017, 12:24:18 PM »
3rd bill update.

The $10 tablet payment finally posted and backdated as well.

The $35 6gb data line that was fully credited last month was only half credited this month. (Instead of $10+$25 x2 I got $10+$21 on one line and $10+$12 on the 2nd line)
Still waiting for T-mobile to get back to me but I figured out where the issue is.

Being that its the 3rd bill I got back credits for the first month partial charge of $12 + $21 but that kicked off the 3rd month automatic credits.

Anyone else get their 3rd bill yet.

Online AsherO

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #155 on: February 13, 2017, 12:28:11 PM »
Maybe it's b/c my 10 lines are set up as  business account but I always get people who are competent and speak English.

Always US-based CS?

Offline sruly

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #156 on: February 13, 2017, 12:40:45 PM »
Always US-based CS?
Yes but I have not called much in the last 6-12 months as the Twitter Reps are very helpful (and capable).

Offline ShmuliT

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #157 on: February 13, 2017, 03:17:14 PM »
T-Mobile offers a Free Samsung Galaxy S7 or S7 Edge Smartphone + Samsung Gear VR Headset + $50 Oculus Content Credit after 24-monthly bill credits when you trade-in a qualifying device. Open to new & existing T-Mobile One or Simple Choice Unlimited post-paid service customers. Thanks Slomo4shO

How It Works:
Order your new Galaxy S7 or S7 Edge on new or existing T-Mobile One or Simple Choice Unlimited service (plan info).
Trade in any fully paid-off qualifying device (list below) within 30 days of receiving your new phone.
Approved customers pay $0 down and $0/month after automatic bill credits applied to your account over a period of 24 months (to cover the monthly-installment cost of your device)
After 24 monthly bill credits, your Samsung Galaxy S7 will be Free
In addition, you will also receive a bonus Samsung Gear VR Headset + $50 Oculus Content Credit for Free at sign-up
Notes:
You must purchase a T-Mobile SIM Starter Kit for $20 and pay any applicable sales tax on full price of your device at initial sign-up
If you cancel service before 24 months, credits stop and remaining balance on device is due in full.
Line must remain active and in good standing for credits to apply.
If ordering by phone, please call 1-866-437-9418

Qualifying Trade-In Devices (full details):
Galaxy S6, S6 Edge, S6 Edge+, Note 5
iPhone 6 / 6 Plus, 6s / 6s Plus, iPhone 7 / 7 Plus
LG G5, V20
& More (other devices also eligible for partial credit)

Anyone take advantage of this promo?

I am on an old  Simple Choice plan and have 2 lines grandfathered in to unlimited data. I did a trade in on those 2 lines and upgraded to 2x s7, and now when I inquired as to when the monthly credit would come through, I was told I was not eligible for the offer.
I did the trade in process with a tmobile phone rep.
Any tips how to proceed?

Online cozmohoot

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #158 on: February 13, 2017, 03:25:06 PM »
Did you get a text about it?
I got a text saying not eligible and then 20 minutes later saying it is eligible and the credits will show on next bill...
Glad I didn't call

Offline Hjay

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Re: T-Mobile - 2 Free lines for existing customers or buy 2 lines, get 2 free
« Reply #159 on: February 13, 2017, 03:46:58 PM »
Anyone take advantage of this promo?

I am on an old  Simple Choice plan and have 2 lines grandfathered in to unlimited data. I did a trade in on those 2 lines and upgraded to 2x s7, and now when I inquired as to when the monthly credit would come through, I was told I was not eligible for the offer.
I did the trade in process with a tmobile phone rep.
Any tips how to proceed?
Not worthy wasting your time with phone reps. Try twitter