np glad to help
Thanks myb821 I got (I think) the 50K for me and my wife.
I first secure messaged them about my account. I then had some free time on my hands so I called Membership Rewards , the CSR put me on hold for a few minutes and came back to say the points are there. I then asked could you do the same for my wife(my wife hadn't even had any points posted at all not from the Plat nor the Gold she just signed up for, she had met the spending threshold already however) . She said sure put her on , 5 minutes later done including the 50K bonus form the Platinum card. I asked for a confirmation email. She said we don't have that but its on your account , log in and its there. I hung up logged in and my wife's posted mine didn't. I called back and the next CSR reassured that its there it might take a few hours for me to see it on my computer . Will check after Shabbos and will post an update.
I just hope that when they get around to answering my secure message it doesn't mess things up by confusing them.
update: just checked again and my miles are there