Author Topic: corporate office or other contact email to deal with amex dispute  (Read 1170 times)

Offline est

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I booked hotel reservation with expedia and then called to cancel - unfortunately did not write the confirmation # but have telephone records and witnesses. Expedia charged me and when I disputed the charge they said I never called to cancel. I have reopened the claim numerous times with supervisors even but it keeps going the the same process of being sent to expedia, they claim I did not follow the cancellation policy and thus refuse the dispute. I would like to take this to higher up in Amex - looking for ideas or contact info
thanx

Offline Yammer

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Offline est

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Re: corporate office or other contact email to deal with amex dispute
« Reply #2 on: May 07, 2017, 11:35:47 PM »
Thanx! I looked up some of that info already - wasnt being lazy. But have you personally ever received a response from any of them?

Offline hocker

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Re: corporate office or other contact email to deal with amex dispute
« Reply #3 on: May 08, 2017, 07:19:28 AM »
Thanx! I looked up some of that info already - wasnt being lazy. But have you personally ever received a response from any of them?
So why start a new thread?