Author Topic: Receiving 100k amex plat promo without being targeted  (Read 247405 times)

Offline AsherO

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Re: Receiving 100k amex plat promo without being targeted
« Reply #620 on: June 06, 2011, 04:33:40 PM »
@AsherO
Very nice of you for being so patient for this one, as all the information you gave are ABC on DDF.

I'm trying ;)

Sorry for asking so many questions!

You can try browsing/searching, as the answers to all of your questions have already been discussed extensively.
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Offline compddd

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Re: Receiving 100k amex plat promo without being targeted
« Reply #621 on: June 06, 2011, 08:59:14 PM »
Got approved for the Platinum instantly, here's to hoping they do the match now :)

Offline aryeh1

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Re: Receiving 100k amex plat promo without being targeted
« Reply #622 on: June 06, 2011, 10:41:42 PM »
their systems are down for the past few days as im told and they cant give points

Offline AsherO

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Re: Receiving 100k amex plat promo without being targeted
« Reply #623 on: June 06, 2011, 10:46:24 PM »
their systems are down for the past few days as im told and they cant give points

I've just been told the same thing. I wonder if their upgrades have anything to do with offer-matching and bonus points...
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Offline smurf

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Re: Receiving 100k amex plat promo without being targeted
« Reply #624 on: June 06, 2011, 10:48:34 PM »
their systems are down for the past few days as im told and they cant give points
I just got points today. ???

Offline Cholentfresser

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Re: Receiving 100k amex plat promo without being targeted
« Reply #625 on: June 06, 2011, 10:53:02 PM »
I just got points today. ???
maybe it went down after you got your points..
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Offline Sammy82

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Re: Receiving 100k amex plat promo without being targeted
« Reply #626 on: June 06, 2011, 10:55:20 PM »
I also tried getting points tonight and they said their "bonus point system" is down and I should call back tomorrow.

Offline smurf

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Re: Receiving 100k amex plat promo without being targeted
« Reply #627 on: June 06, 2011, 10:55:49 PM »
maybe it went down after you got your points..
their systems are down for the past few days as im told and they cant give points

Offline Cholentfresser

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Re: Receiving 100k amex plat promo without being targeted
« Reply #628 on: June 06, 2011, 11:08:30 PM »
i didn't see that, i thought it was only down today.
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Offline compddd

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Re: Receiving 100k amex plat promo without being targeted
« Reply #629 on: June 06, 2011, 11:12:23 PM »
I've just been told the same thing. I wonder if their upgrades have anything to do with offer-matching and bonus points...

lol I doubt it, infrastructure upgrades maybe? Their site has been up for me whenever I access it.

Offline Cholentfresser

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Re: Receiving 100k amex plat promo without being targeted
« Reply #630 on: June 06, 2011, 11:14:09 PM »
lol I doubt it, infrastructure upgrades maybe? Their site has been up for me whenever I access it.
i don't think they're talking about americanexpress.com, i think they're talking about the csr's side.
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Offline AsherO

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Re: Receiving 100k amex plat promo without being targeted
« Reply #631 on: June 07, 2011, 12:25:31 AM »
i don't think they're talking about americanexpress.com, i think they're talking about the csr's side.

Definitely. The guy was kind enough to elaborate, he said the offer tracking system (which is down) tells them what offers are listed on your account, how many points posted for those offers and when, and whether you qualified for the bonuses. (some of that might not make sense to you, but IIRC that's what he said).
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Offline Smokey Joe Robinson

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Re: Receiving 100k amex plat promo without being targeted
« Reply #632 on: June 07, 2011, 12:31:29 AM »
Definitely. The guy was kind enough to elaborate, he said the offer tracking system (which is down) tells them what offers are listed on your account, how many points posted for those offers and when, and whether you qualified for the bonuses. (some of that might not make sense to you, but IIRC that's what he said).
Its been like this for weeks, on and off....See it with my accounts and family etc.
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Offline AsherO

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Re: Receiving 100k amex plat promo without being targeted
« Reply #633 on: June 07, 2011, 12:33:16 AM »
Its been like this for weeks, on and off....See it with my accounts and family etc.

Of course. Major YMMV. I'm just wondering how often is too often to keep calling...
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Offline Smokey Joe Robinson

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Re: Receiving 100k amex plat promo without being targeted
« Reply #634 on: June 07, 2011, 12:35:19 AM »
Of course. Major YMMV. I'm just wondering how often is too often to keep calling...
Theres no rule, sometimes it goes back up for a bit then back down....It is systemwide though, so even if you get a different center you'll still be locked out. Major YMMV, although that really shouldnt apply for this.
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Offline compddd

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Re: Receiving 100k amex plat promo without being targeted
« Reply #635 on: June 07, 2011, 01:15:14 AM »
AsherO you don't think these upgrades are being put into place to block matching and awarding bonus points do you?

Offline AsherO

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Re: Receiving 100k amex plat promo without being targeted
« Reply #636 on: June 07, 2011, 01:33:31 AM »
Theres no rule, sometimes it goes back up for a bit then back down....It is systemwide though, so even if you get a different center you'll still be locked out. Major YMMV, although that really shouldnt apply for this.

I'd prefer to get mine posted when it's down, I'm hoping to double dip (150k).

AsherO you don't think these upgrades are being put into place to block matching and awarding bonus points do you?

I'm a born doomsayer, I expect the worst and hope for the best.
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Offline aryeh1

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Re: Receiving 100k amex plat promo without being targeted
« Reply #637 on: June 07, 2011, 03:40:16 AM »
I'd prefer to get mine posted when it's down, I'm hoping to double dip (150k).

I'm a born doomsayer, I expect the worst and hope for the best.

Is that even possible to get it twice? well they cant give u points if their systems down no?

Offline AsherO

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Re: Receiving 100k amex plat promo without being targeted
« Reply #638 on: June 07, 2011, 03:45:08 AM »
Is that even possible to get it twice? well they cant give u points if their systems down no?

You really have to learn to search, both your questions were answered and your assumptions are both wrong.
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Offline Smokey Joe Robinson

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Re: Receiving 100k amex plat promo without being targeted
« Reply #639 on: June 10, 2011, 03:09:12 AM »
AsherO you don't think these upgrades are being put into place to block matching and awarding bonus points do you?
I believe they are, as I was told something along those lines by a supervisor concerning my dad's account. I dont think everything he said was true (didnt sound too friendly) but I have heard of similar occurrences.
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