Ok so i'm in an annoying predicament. Basically i signed up for the plat using dan's link, then called in and told them to note the offer code for 100k. Then i spent 1000 dollars and received my 25k from the origional link. Then i sent a secure message saying that i want the rest of the points as per the code i had noted in my account. I got 25,000 points and here's why: they saw that a few months ago i got 50,000 posted (which was from a previous plat!! But they don't realize that because they dont have the last four digits, they just see the words PLATINUM BONUS)) and they are including that in their cheshbon. I'm not complaining because 50k points is good (actually awesome), but i wish there was a way i could explain to them that i should be getting 50k more because the LAST 50k was from another card that i had churned.
Dear PC,
Please accept my apology for the inconvenience caused to you.
I see that you have been promised that you will be issued 100,000 bonus reward points. We will certainly keep our word on this.
You have been issued 50,000 reward points on 05/04/11 and a further 25,000 reward points were issued on 07/31/11 by the system. (this was from a DIFFERENT platinum)
I have taken care of this matter and issued you 25,000 bonus reward points for the Bonus I.D 5748.
Again we are sorry for your experience when you called us earlier.
Please email me if you need any further assistance.
Sincerely,
Edgar D'Cruz
Email Servicing Team
American Express Interactive Services
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