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Author Topic: Southwest Companion Pass Fake Congrats Email  (Read 8321 times)

Offline as2

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #20 on: January 04, 2017, 12:33:29 PM »
Quote from: Yaalili on January 04, 2017, 12:29:57 PM
.0000267% chance.
I think that's being generous
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Offline yudel

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #21 on: January 04, 2017, 12:47:07 PM »
got it too for me and DW - same story had it in 2015-2016
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Offline zow

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #22 on: January 04, 2017, 12:51:50 PM »
Ditto here. We have a flight scheduled for next month. Wonder if I could call and get the rep to convert paid to CP.
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Offline shulem92

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #23 on: January 04, 2017, 12:53:01 PM »
Half of klal yisroel got this email
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Offline mmgfarb

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Southwest Companion Pass Fake Congrats Email
« Reply #24 on: January 04, 2017, 01:07:15 PM »
They'll probably make some sort of public statement at some point.
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Offline Yaalili

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #25 on: January 04, 2017, 01:10:15 PM »
Quote from: mmgfarb on January 04, 2017, 01:07:15 PM
They'll probably make some sort of public statement at some point.

They said on twitter it's a mistake.
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Offline mmgfarb

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #26 on: January 04, 2017, 01:11:02 PM »
Quote from: Yaalili on January 04, 2017, 01:10:15 PM
They said on twitter it's a mistake.
Did they say they won't be honoring it?
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Offline Yaalili

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #27 on: January 04, 2017, 01:13:40 PM »
Quote from: mmgfarb on January 04, 2017, 01:11:02 PM
Did they say they won't be honoring it?

@cjxdub1 We regret that the email was sent in error. We look forward to our next opportunity to welcome you onboard. ^VP
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Offline Agoldsc1

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #28 on: January 04, 2017, 02:01:34 PM »
Somewhat unrelated question, but if my wife has no credit, what are the odds of her being approved for the SW personal and business cards in order to earn the CP? I need to spend approx $12-15k in the next few months so looking for ideas. Thanks!
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Offline coralsnake

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #29 on: January 04, 2017, 02:50:33 PM »
Now I feel left out. Just lost my CP but didnt get a fake email  :-\
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Offline Mountain Man

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #30 on: January 04, 2017, 03:18:31 PM »
Quote from: mmgfarb on January 04, 2017, 01:11:02 PM
Did they say they won't be honoring it?
Was it the people who deposited the points that got the email or those with expiring companion passes. DW's just expired and I had just deposited points but no email for either.
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Offline Redbull3

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #31 on: January 04, 2017, 03:20:47 PM »
Quote from: shulem92 on January 04, 2017, 12:53:01 PM
Half of klal yisroel got this email
The other half is CP through 12/31/17  ;D
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Offline refill

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #32 on: January 04, 2017, 03:36:04 PM »
Quote from: Mountain Man on January 04, 2017, 03:18:31 PM
Was it the people who deposited the points that got the email or those with expiring companion passes. DW's just expired and I had just deposited points but no email for either.

Mine was expiring, but didn't deposit any points. Got the email.
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Offline shulem92

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #33 on: January 04, 2017, 07:47:47 PM »
Now I got this
"Today you received an email that incorrectly stated you had earned Companion Pass for 2017. This email was sent as a result of an error in our year end processing for Companion Pass status. Unfortunately you did not earn the status reflected. We recognize that receiving this email from us may have caused confusion and/or frustration, due to its inaccuracy regarding your 2017 status. For that, we offer our sincere apologies.

We admit this isn't the best way to start the New Year. That said, we appreciate your understanding when we make a human error like this one.

Sincerely,
Your friends at Southwest"
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Offline tzifanya54

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #34 on: January 04, 2017, 07:52:53 PM »
Yup. Apology emails rolling in.
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Offline cashasap

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #35 on: January 04, 2017, 07:59:55 PM »
same here
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Offline coralsnake

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #36 on: January 04, 2017, 08:50:24 PM »
Quote from: coralsnake on January 04, 2017, 02:50:33 PM
Now I feel left out. Just lost my CP but didnt get a fake email  :-\
But I did get the "We're Sorry" email...???
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Offline mendy613

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #37 on: January 04, 2017, 10:36:18 PM »
Quote from: coralsnake on January 04, 2017, 08:50:24 PM
But I did get the "We're Sorry" email...???

They felt you needed some Luv
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Offline shulem92

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #38 on: January 04, 2017, 10:38:46 PM »
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