Author Topic: Southwest Companion Pass Fake Congrats Email  (Read 3826 times)

Offline Mountain Man

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #30 on: January 04, 2017, 03:18:31 PM »
Did they say they won't be honoring it?
Was it the people who deposited the points that got the email or those with expiring companion passes. DW's just expired and I had just deposited points but no email for either.
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Offline Redbull3

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #31 on: January 04, 2017, 03:20:47 PM »
Half of klal yisroel got this email
The other half is CP through 12/31/17  ;D

Offline refill

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #32 on: January 04, 2017, 03:36:04 PM »
Was it the people who deposited the points that got the email or those with expiring companion passes. DW's just expired and I had just deposited points but no email for either.

Mine was expiring, but didn't deposit any points. Got the email.

Offline shulem92

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #33 on: January 04, 2017, 07:47:47 PM »
Now I got this
"Today you received an email that incorrectly stated you had earned Companion Pass for 2017. This email was sent as a result of an error in our year end processing for Companion Pass status. Unfortunately you did not earn the status reflected. We recognize that receiving this email from us may have caused confusion and/or frustration, due to its inaccuracy regarding your 2017 status. For that, we offer our sincere apologies.

We admit this isn't the best way to start the New Year. That said, we appreciate your understanding when we make a human error like this one.

Sincerely,
Your friends at Southwest"

Offline tzifanya54

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #34 on: January 04, 2017, 07:52:53 PM »
Yup. Apology emails rolling in.

Offline cashasap

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #35 on: January 04, 2017, 07:59:55 PM »
same here
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Offline coralsnake

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #36 on: January 04, 2017, 08:50:24 PM »
Now I feel left out. Just lost my CP but didnt get a fake email  :-\
But I did get the "We're Sorry" email...???
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Offline mendy613

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #37 on: January 04, 2017, 10:36:18 PM »
But I did get the "We're Sorry" email...???

They felt you needed some Luv

Offline shulem92

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Re: Southwest Companion Pass Fake Congrats Email
« Reply #38 on: January 04, 2017, 10:38:46 PM »